Reese Senger
jeremiah_huels@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Got there in the end. The chat went in circles for a bit. | 71601170Klarna / Afterpay split issue | Reese Senger |  Faith Hilll | Apr 12, 2026, 10:29 AM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 35769922App crashes at checkout | Reese Senger |  Ignatius Cummerata | Mar 30, 2026, 6:07 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 90973719Wholesale order question | Reese Senger |  Kaela Friesen | Mar 15, 2026, 4:55 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 58385306Wholesale order question | Reese Senger |  Mr. Skyla Trantow | Jan 21, 2026, 4:39 AM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 69224979Cancel subscription / Auto-replenish | Reese Senger | Kaela Friesen | Jan 15, 2026, 12:11 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 30265498Birthday gift not received | Reese Senger | Kaela Friesen | Jan 5, 2026, 1:00 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 66042414Order arrived damaged | Reese Senger |  Leonard Waters-Howell | Dec 9, 2025, 12:01 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 20746127Where is my order? | Reese Senger |  Oscar O'Hara | Nov 12, 2025, 12:16 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 41252783Missing items in shipment | Reese Senger | Mr. Skyla Trantow | Oct 31, 2025, 2:58 AM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 79525637Item authenticity concern | Reese Senger |  Jacklyn Dare | Oct 5, 2025, 4:51 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 20675153Shipping cost question | Reese Senger |  Steve O'Conner | Sep 26, 2025, 7:19 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 46168984App crashes at checkout | Reese Senger |  Katrina Johns | Sep 13, 2025, 4:15 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 47810807Wholesale order question | Reese Senger | Faith Hilll | Aug 9, 2025, 7:42 PM |
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 22797543Loyalty points not posting | Reese Senger |  Tommy Kuvalis | Aug 2, 2025, 6:28 PM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 17214845Klarna / Afterpay split issue | Reese Senger |  Mr. Cade Senger | Jul 30, 2025, 1:48 PM |
| 3/5 | Better in-store / online inventory sync. | 95384912Address change after shipping | Reese Senger | Oscar O'Hara | Jun 30, 2025, 5:42 PM |