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CustomersReese Senger

Reese Senger

jeremiah_huels@gmail.com
Tickets46Responses16
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
03644363Klarna / Afterpay split issueClosedNormalReese Senger—Dr. Mandy McLaughlinEmail—2h○Sent, no reply———May 13, 2026May 16, 2026
81873307Question about product ingredientsPendingNormalReese Senger—Kaela FriesenPhone—-—Skipped———Apr 24, 2026-
61572750Item authenticity concernSolvedNormalReese Senger—Leonard Waters-HowellEmail—1h○Sent, no reply———Apr 9, 2026-
71601170Klarna / Afterpay split issueClosedNormalReese Senger—Faith HilllEmail
shade-match
2d 3h●Responded4/5——Apr 8, 2026Apr 14, 2026
35769922App crashes at checkoutSolvedNormalReese Senger—Ignatius CummerataChat—1d 9h●Responded9/11——Mar 27, 2026-
18839956Foundation match helpSolvedNormalReese Senger—Chaz RennerChat
vipwholesaleshipping
2h○Sent, no reply———Mar 24, 2026-
58764113Klarna / Afterpay split issueSolvedHighReese Senger—Yazmin JastEmail—3h○Sent, no reply———Mar 13, 2026-
90973719Wholesale order questionSolvedNormalReese Senger—Kaela FriesenEmail—5h●Responded5/5——Mar 13, 2026-
80594838Pro discount enrollmentOpenNormalReese Senger—Amely PacochaEmail
wholesalerefund
-—Skipped———Feb 28, 2026-
43904501Foundation match helpSolvedNormalReese Senger—Lily RaynorEmail
bopisrefund
23h○Sent, no reply———Feb 20, 2026-
05110503Birthday gift not receivedSolvedNormalReese Senger—Ignatius CummerataEmail
refundbopisloyalty
21h○Sent, no reply———Feb 18, 2026-
97840335Store experience feedbackSolvedNormalReese Senger—Kaela FriesenChat—2h○Sent, no reply———Feb 11, 2026-
58385306Wholesale order questionSolvedUrgentReese Senger—Mr. Skyla TrantowChat
shippingbopis
3h●Responded5/5——Jan 19, 2026-
69224979Cancel subscription / Auto-replenishClosedNormalReese Senger—Kaela FriesenEmail
wholesalevip
6h●Responded5/5——Jan 13, 2026Jan 14, 2026
88690793App crashes at checkoutPendingLowReese Senger—Julie HodkiewiczEmail
fragranceshade-match
-—Skipped———Jan 9, 2026-
30265498Birthday gift not receivedSolvedNormalReese Senger—Kaela FriesenEmail
gift-cardrefundbopis
1d●Responded5/5——Jan 2, 2026-
56910798Foundation match helpSolvedNormalReese Senger—Vilma GusikowskiChat
influencer
17h○Sent, no reply———Dec 30, 2025-
69048252Gift card balance questionOpenNormalReese Senger—Lily RaynorChat—-—Skipped———Dec 26, 2025-
15106323Item authenticity concernClosedNormalReese Senger—Tommy KuvalisChat
influencer
23h○Sent, no reply———Dec 24, 2025Dec 31, 2025
31720777Loyalty points not postingPendingNormalReese Senger—Tommy KuvalisChat
damaged
-—Skipped———Dec 16, 2025-
66042414Order arrived damagedSolvedLowReese Senger—Leonard Waters-HowellEmail
shippingapp
1d 23h●Responded3/5——Dec 6, 2025-
20746127Where is my order?SolvedHighReese Senger—Oscar O'HaraChat
refundshade-match
1h●Responded5/5——Nov 11, 2025-
89818811Address change after shippingSolvedNormalReese Senger—Dr. Mandy McLaughlinEmail—12h○Sent, no reply———Nov 3, 2025-
41252783Missing items in shipmentSolvedHighReese Senger—Mr. Skyla TrantowChat—1d 16h●Responded4/5——Oct 28, 2025-
27670703Shipping cost questionClosedNormalReese Senger—Jacklyn DareEmail—6h○Sent, no reply———Oct 17, 2025Oct 19, 2025
34583629Return after 30-day windowPendingLowReese Senger—Dr. Mandy McLaughlinChat
refund
-—Skipped———Oct 17, 2025-
79525637Item authenticity concernSolvedNormalReese Senger—Jacklyn DareEmail
shipping
2d 11h●Responded9/11——Oct 2, 2025-
20675153Shipping cost questionClosedNormalReese Senger—Steve O'ConnerEmail
shade-matchgift-cardvip
14h●Responded3/5——Sep 24, 2025Oct 2, 2025
64858125Address change after shippingPendingHighReese Senger—Tommy KuvalisChat
shippingloyalty
-—Skipped———Sep 20, 2025-
46168984App crashes at checkoutSolvedNormalReese Senger—Katrina JohnsEmail—3h●Responded5/5——Sep 11, 2025-
75285224App login problemOpenLowReese Senger—Steve O'ConnerEmail—-—Skipped———Sep 8, 2025-
48123795Discount code not workingSolvedNormalReese Senger—Katrina JohnsChat
samples
1h⊘Not fired———Aug 15, 2025-
17975821Cancel subscription / Auto-replenishSolvedNormalReese Senger—Faith HilllChat
wholesalereturns
21h○Sent, no reply———Aug 15, 2025-
55040931Discount code not workingSolvedNormalReese Senger—Julie HodkiewiczEmail
wholesalesamples
9h○Sent, no reply———Aug 15, 2025-
45406380Gift card balance questionSolvedHighReese Senger—Mr. Lonie HudsonEmail
vip
4h○Sent, no reply———Aug 13, 2025-
47810807Wholesale order questionSolvedNormalReese Senger—Faith HilllChat
wholesalevip
3d●Responded4/5——Aug 5, 2025-
22797543Loyalty points not postingClosedNormalReese Senger—Tommy KuvalisEmail—4h●Responded2/5——Aug 1, 2025Aug 7, 2025
70311301Wholesale order questionSolvedNormalReese Senger—Mr. Lonie HudsonEmail
gift-cardbopis
5h○Sent, no reply———Aug 1, 2025-
17214845Klarna / Afterpay split issueClosedNormalReese Senger—Mr. Cade SengerChat
gift-cardshipping
22h●Responded5/5——Jul 28, 2025Aug 5, 2025
42834597Foundation match helpSolvedNormalReese Senger—Garth DooleyPhone—2h○Sent, no reply———Jul 21, 2025-
61764055Loyalty points not postingSolvedNormalReese Senger—Leonard Waters-HowellEmail
appinfluencer
23h○Sent, no reply———Jul 18, 2025-
64679830Pro discount enrollmentSolvedHighReese Senger—Katrina JohnsEmail
vipwholesale
5h○Sent, no reply———Jul 14, 2025-
95384912Address change after shippingClosedHighReese Senger—Oscar O'HaraChat
loyaltyreturnsapp
16h●Responded3/5——Jun 28, 2025Jun 30, 2025
06291636Klarna / Afterpay split issueSolvedNormalReese Senger—Lily RaynorChat
samplesgift-cardfragrance
13h⊘Not fired———Jun 26, 2025-
42198235Wrong shade sentClosedNormalReese Senger—Eula McKenziePhone
samplesrefund
5h○Sent, no reply———Jun 26, 2025Jul 1, 2025
18810964Loyalty points not postingPendingUrgentReese Senger—Tommy KuvalisEmail
fragrancerefundshipping
-—Skipped———Jun 25, 2025-
Page 1 of 1

Properties

Customer
Name
Reese Senger
Email
jeremiah_huels@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
2,579
Lifetime spend
290
Last purchase
May 4, 2026
Skin tone
—
Foundation shade
66P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Diptyque, Living Proof, Estée Lauder
YTD spend
—
App installed
No
App last opened
May 4, 2026
Email subscribed
No
Marketing segment
at-risk
Last purchase amount
18
Total orders
8
Preferred category
—
Tickets
Tickets
46
Last seen
May 13, 2026
Responses
Avg rating
4.75