Reese Senger
jeremiah_huels@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03644363 | Klarna / Afterpay split issue | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | May 16, 2026 | |||
| 81873307 | Question about product ingredients | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Apr 24, 2026 | - | ||
| 61572750 | Item authenticity concern | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |||
| 71601170 | Klarna / Afterpay split issue | Closed | Normal | — | shade-match | 2d 3h | ●Responded | 4/5 | — | — | Apr 8, 2026 | Apr 14, 2026 | |||
| 35769922 | App crashes at checkout | Solved | Normal | — | Chat | — | 1d 9h | ●Responded | 9/11 | — | — | Mar 27, 2026 | - | ||
| 18839956 | Foundation match help | Solved | Normal | — | Chat | vipwholesaleshipping | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | ||
| 58764113 | Klarna / Afterpay split issue | Solved | High | — | — | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 90973719 | Wholesale order question | Solved | Normal | — | — | 5h | ●Responded | 5/5 | — | — | Mar 13, 2026 | - | |||
| 80594838 | Pro discount enrollment | Open | Normal | — | wholesalerefund | - | —Skipped | — | — | — | Feb 28, 2026 | - | |||
| 43904501 | Foundation match help | Solved | Normal | — | bopisrefund | 23h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 05110503 | Birthday gift not received | Solved | Normal | — | refundbopisloyalty | 21h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |||
| 97840335 | Store experience feedback | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | ||
| 58385306 | Wholesale order question | Solved | Urgent | — | Chat | shippingbopis | 3h | ●Responded | 5/5 | — | — | Jan 19, 2026 | - | ||
| 69224979 | Cancel subscription / Auto-replenish | Closed | Normal | — | wholesalevip | 6h | ●Responded | 5/5 | — | — | Jan 13, 2026 | Jan 14, 2026 | |||
| 88690793 | App crashes at checkout | Pending | Low | — | fragranceshade-match | - | —Skipped | — | — | — | Jan 9, 2026 | - | |||
| 30265498 | Birthday gift not received | Solved | Normal | — | gift-cardrefundbopis | 1d | ●Responded | 5/5 | — | — | Jan 2, 2026 | - | |||
| 56910798 | Foundation match help | Solved | Normal | — | Chat | influencer | 17h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 69048252 | Gift card balance question | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | ||
| 15106323 | Item authenticity concern | Closed | Normal | — | Chat | influencer | 23h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 | ||
| 31720777 | Loyalty points not posting | Pending | Normal | — | Chat | damaged | - | —Skipped | — | — | — | Dec 16, 2025 | - | ||
| 66042414 | Order arrived damaged | Solved | Low | — | shippingapp | 1d 23h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - | |||
| 20746127 | Where is my order? | Solved | High | — | Chat | refundshade-match | 1h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | ||
| 89818811 | Address change after shipping | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 41252783 | Missing items in shipment | Solved | High | — | Chat | — | 1d 16h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - | ||
| 27670703 | Shipping cost question | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |||
| 34583629 | Return after 30-day window | Pending | Low | — | Chat | refund | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 79525637 | Item authenticity concern | Solved | Normal | — | shipping | 2d 11h | ●Responded | 9/11 | — | — | Oct 2, 2025 | - | |||
| 20675153 | Shipping cost question | Closed | Normal | — | shade-matchgift-cardvip | 14h | ●Responded | 3/5 | — | — | Sep 24, 2025 | Oct 2, 2025 | |||
| 64858125 | Address change after shipping | Pending | High | — | Chat | shippingloyalty | - | —Skipped | — | — | — | Sep 20, 2025 | - | ||
| 46168984 | App crashes at checkout | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |||
| 75285224 | App login problem | Open | Low | — | — | - | —Skipped | — | — | — | Sep 8, 2025 | - | |||
| 48123795 | Discount code not working | Solved | Normal | — | Chat | samples | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | - | ||
| 17975821 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | wholesalereturns | 21h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | ||
| 55040931 | Discount code not working | Solved | Normal | — | wholesalesamples | 9h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |||
| 45406380 | Gift card balance question | Solved | High | — | vip | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |||
| 47810807 | Wholesale order question | Solved | Normal | — | Chat | wholesalevip | 3d | ●Responded | 4/5 | — | — | Aug 5, 2025 | - | ||
| 22797543 | Loyalty points not posting | Closed | Normal | — | — | 4h | ●Responded | 2/5 | — | — | Aug 1, 2025 | Aug 7, 2025 | |||
| 70311301 | Wholesale order question | Solved | Normal | — | gift-cardbopis | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |||
| 17214845 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | gift-cardshipping | 22h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Aug 5, 2025 | ||
| 42834597 | Foundation match help | Solved | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | ||
| 61764055 | Loyalty points not posting | Solved | Normal | — | appinfluencer | 23h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |||
| 64679830 | Pro discount enrollment | Solved | High | — | vipwholesale | 5h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 95384912 | Address change after shipping | Closed | High | — | Chat | loyaltyreturnsapp | 16h | ●Responded | 3/5 | — | — | Jun 28, 2025 | Jun 30, 2025 | ||
| 06291636 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | samplesgift-cardfragrance | 13h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | ||
| 42198235 | Wrong shade sent | Closed | Normal | — | Phone | samplesrefund | 5h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | ||
| 18810964 | Loyalty points not posting | Pending | Urgent | — | fragrancerefundshipping | - | —Skipped | — | — | — | Jun 25, 2025 | - |