Gilberto Kautzer
angela70@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 07877137Store experience feedback | Gilberto Kautzer |  Oscar O'Hara | Apr 12, 2026, 9:09 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 10557412Address change after shipping | Gilberto Kautzer | Oscar O'Hara | Jan 23, 2026, 10:26 AM |
| 3/5 | Had to provide proof of purchase three different ways. | 11712285Allergic reaction concern | Gilberto Kautzer | Oscar O'Hara | Dec 22, 2025, 4:48 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 16681377Return after 30-day window | Gilberto Kautzer |  Vilma Gusikowski | Nov 28, 2025, 9:51 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 46890069Return after 30-day window | Gilberto Kautzer |  Yazmin Jast | Nov 4, 2025, 11:41 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 37272803BOPIS pickup not ready | Gilberto Kautzer |  Tommy Kuvalis | Sep 30, 2025, 7:59 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 71468656Loyalty points not posting | Gilberto Kautzer |  Eula McKenzie | Sep 14, 2025, 10:34 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 69403282Wrong shade sent | Gilberto Kautzer | Vilma Gusikowski | Aug 2, 2025, 10:36 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 48642664Pro discount enrollment | Gilberto Kautzer |  Mr. Lonie Hudson | Jun 24, 2025, 8:02 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 70505419Discount code not working | Gilberto Kautzer | Oscar O'Hara | Jun 23, 2025, 8:51 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 47025483Store experience feedback | Gilberto Kautzer |  Kaela Friesen | Jun 21, 2025, 12:34 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 64649793Where is my order? | Gilberto Kautzer |  Mr. Eliza Gerhold IV | Jun 12, 2025, 10:18 AM |