Grayce Ziemann
North Star Retreats·rafael.boehm@northstarretreats.co
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 48005950Missing items in shipment | Grayce Ziemann |  Steve O'Conner | May 15, 2026, 11:39 AM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 38455085Wrong shade sent | Grayce Ziemann |  Vilma Gusikowski | Apr 7, 2026, 9:56 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 12495648Influencer code not working | Grayce Ziemann |  Jacklyn Dare | Feb 10, 2026, 12:25 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 00781620Loyalty points not posting | Grayce Ziemann |  Eula McKenzie | Jan 23, 2026, 2:41 AM |
| 5/5 | Better samples program — let me actually pick what I want to try. | 14674764App login problem | Grayce Ziemann |  Mr. Skyla Trantow | Jan 1, 2026, 2:57 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 34535231Cancel order request | Grayce Ziemann | Steve O'Conner | Dec 19, 2025, 5:47 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 37323584Question about product ingredients | Grayce Ziemann |  Oscar O'Hara | Oct 11, 2025, 8:26 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 02653259Cancel order request | Grayce Ziemann |  Kip Schroeder IV | Oct 3, 2025, 9:22 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 30656033Shipping cost question | Grayce Ziemann |  Leonard Waters-Howell | Oct 2, 2025, 1:10 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 24465697App login problem | Grayce Ziemann |  Dr. Mandy McLaughlin | Aug 14, 2025, 5:54 AM |
| 5/5 | Such a delightful first impression. Already shopping. | 98560437Question about product ingredients | Grayce Ziemann |  Yazmin Jast | Jun 21, 2025, 4:14 AM |