Grayce Ziemann
North Star Retreats·rafael.boehm@northstarretreats.co
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48005950 | Missing items in shipment | Solved | Low | Grayce Ziemann | North Star Retreats |  Steve O'Conner | wholesale | 5h | ●Responded | 5/5 | — | — | May 13, 2026 | - | |
| 25478137 | Insider tier issue | Closed | Normal | Grayce Ziemann | North Star Retreats |  Mr. Lonie Hudson | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 30, 2026 | |
| 93302987 | Return after 30-day window | Solved | Normal | Grayce Ziemann | North Star Retreats |  Ignatius Cummerata | Phone | loyaltyshade-matchreturns | 5d 21h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 38455085 | Wrong shade sent | Solved | Normal | Grayce Ziemann | North Star Retreats |  Vilma Gusikowski | Chat | — | 7h | ●Responded | 3/5 | — | — | Apr 7, 2026 | - |
| 12495648 | Influencer code not working | Solved | Normal | Grayce Ziemann | North Star Retreats |  Jacklyn Dare | Chat | — | 1d 4h | ●Responded | 9/11 | — | — | Feb 7, 2026 | - |
| 70546052 | Insider tier issue | Solved | Normal | Grayce Ziemann | North Star Retreats |  Kip Schroeder IV | influencer | 3h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - | |
| 68979840 | Question about product ingredients | Solved | Normal | Grayce Ziemann | North Star Retreats |  Leonard Waters-Howell | Social | influencer | 4h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 66994204 | Wrong shade sent | Solved | Normal | Grayce Ziemann | North Star Retreats |  Kaela Friesen | wholesale | 16h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 00781620 | Loyalty points not posting | Closed | Normal | Grayce Ziemann | North Star Retreats |  Eula McKenzie | shade-match | 18h | ●Responded | 4/5 | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 03669663 | Influencer code not working | Solved | Low | Grayce Ziemann | North Star Retreats | Eula McKenzie | — | 20h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 01033979 | Address change after shipping | Pending | Normal | Grayce Ziemann | North Star Retreats | Steve O'Conner | shippingreturns | - | —Skipped | — | — | — | Jan 13, 2026 | - | |
| 75933093 | App login problem | Closed | Normal | Grayce Ziemann | North Star Retreats |  Mr. Cade Senger | Chat | appreturnsfragrance | 7h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 75492403 | Gift card balance question | Closed | Normal | Grayce Ziemann | North Star Retreats |  Miss Amber Hintz Sr. | bopisappreturns | 1d 11h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 8, 2026 | |
| 14674764 | App login problem | Solved | Low | Grayce Ziemann | North Star Retreats |  Mr. Skyla Trantow | — | 6h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - | |
| 34535231 | Cancel order request | Solved | Normal | Grayce Ziemann | North Star Retreats | Steve O'Conner | bopisloyaltyreturns | 2h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - | |
| 24739913 | Gift card balance question | Closed | Normal | Grayce Ziemann | North Star Retreats | Jacklyn Dare | Chat | loyaltyfragranceinfluencer | 1d 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 26, 2025 |
| 87828370 | Restock alert for backorder | Solved | Normal | Grayce Ziemann | North Star Retreats | Kip Schroeder IV | bopisreturnsfragrance | 1h | ⊘Not fired | — | — | — | Nov 20, 2025 | - | |
| 31919736 | Influencer code not working | Solved | Normal | Grayce Ziemann | North Star Retreats |  Mr. Eliza Gerhold IV | bopisviprefund | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 29160829 | Where is my order? | Pending | Normal | Grayce Ziemann | North Star Retreats | Vilma Gusikowski | — | - | —Skipped | — | — | — | Oct 27, 2025 | - | |
| 77010221 | Restock alert for backorder | Solved | Low | Grayce Ziemann | North Star Retreats |  Dr. Mandy McLaughlin | influencer | 16h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 37323584 | Question about product ingredients | Closed | High | Grayce Ziemann | North Star Retreats |  Oscar O'Hara | damaged | 1h | ●Responded | 4/5 | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 30656033 | Shipping cost question | Solved | Urgent | Grayce Ziemann | North Star Retreats | Leonard Waters-Howell | Chat | — | 4h | ●Responded | 2/5 | — | — | Oct 1, 2025 | - |
| 02653259 | Cancel order request | Solved | Normal | Grayce Ziemann | North Star Retreats | Kip Schroeder IV | Chat | gift-cardwholesale | 1h | ●Responded | 4/5 | — | — | Oct 1, 2025 | - |
| 53461093 | Discount code not working | Solved | Normal | Grayce Ziemann | North Star Retreats |  Amely Pacocha | fragrancereturns | 1h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | |
| 54687965 | Address change after shipping | Solved | Low | Grayce Ziemann | North Star Retreats | Kaela Friesen | wholesalereturnsloyalty | 15h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 61344599 | Store experience feedback | Open | Normal | Grayce Ziemann | North Star Retreats | Steve O'Conner | Chat | app | - | —Skipped | — | — | — | Aug 21, 2025 | - |
| 24465697 | App login problem | Closed | High | Grayce Ziemann | North Star Retreats | Dr. Mandy McLaughlin | Chat | viployalty | 7h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 14, 2025 |
| 64940557 | Cancel order request | Solved | Normal | Grayce Ziemann | North Star Retreats | Miss Amber Hintz Sr. | returnssamplesfragrance | 1d 2h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 24205909 | Wholesale order question | Solved | Normal | Grayce Ziemann | North Star Retreats | Vilma Gusikowski | shipping | 2d 22h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 42344773 | Loyalty points not posting | Solved | Normal | Grayce Ziemann | North Star Retreats |  Tommy Kuvalis | Social | — | 14h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 25627881 | Store experience feedback | Solved | Urgent | Grayce Ziemann | North Star Retreats |  Garth Dooley | bopisdamagedinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |
| 88914690 | App login problem | Solved | Normal | Grayce Ziemann | North Star Retreats |  Darryl Jacobi | loyaltyshipping | 15h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 98560437 | Question about product ingredients | Solved | Normal | Grayce Ziemann | North Star Retreats |  Yazmin Jast | vipshade-matchloyalty | 6h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | |
| 39446147 | Cancel order request | Solved | Normal | Grayce Ziemann | North Star Retreats | Mr. Lonie Hudson | Chat | returnsgift-carddamaged | 3d | ○Sent, no reply | — | — | — | Jun 15, 2025 | - |
| 07510710 | Loyalty points not posting | Solved | Normal | Grayce Ziemann | North Star Retreats | Mr. Cade Senger | Chat | refundvip | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 79148156 | App crashes at checkout | Solved | Normal | Grayce Ziemann | North Star Retreats | Vilma Gusikowski | bopiswholesaleloyalty | 1d | ○Sent, no reply | — | — | — | May 29, 2025 | - |