Salvador Simonis
sue.dickinson95@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom understands what a beauty customer actually wants. | 65280271Store experience feedback | Salvador Simonis |  Katrina Johns | May 21, 2026, 8:37 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 01772985BOPIS pickup not ready | Salvador Simonis |  Dr. Mandy McLaughlin | Feb 20, 2026, 4:53 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 07574327Insider tier issue | Salvador Simonis |  Mr. Eliza Gerhold IV | Feb 10, 2026, 9:29 AM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 21415120Insider tier issue | Salvador Simonis |  Darryl Jacobi | Jan 29, 2026, 7:45 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 50062159Restock alert for backorder | Salvador Simonis |  Faith Hilll | Jan 23, 2026, 4:01 PM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 55784926App crashes at checkout | Salvador Simonis |  Lily Raynor | Jan 20, 2026, 12:44 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 33522709Cancel order request | Salvador Simonis |  Julie Hodkiewicz | Dec 30, 2025, 4:32 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 52527847Pro discount enrollment | Salvador Simonis |  Garth Dooley | Dec 29, 2025, 9:37 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 84464736Item authenticity concern | Salvador Simonis |  Oscar O'Hara | Dec 13, 2025, 4:00 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 34243097Discount code not working | Salvador Simonis |  Amely Pacocha | Nov 28, 2025, 11:46 AM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 64104578Shipping cost question | Salvador Simonis |  Yazmin Jast | Nov 16, 2025, 8:59 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 59664866Foundation match help | Salvador Simonis | Darryl Jacobi | Nov 2, 2025, 2:49 PM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 90614471Price match request | Salvador Simonis |  Ignatius Cummerata | Aug 30, 2025, 2:37 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 76081591Shipping cost question | Salvador Simonis |  Vilma Gusikowski | Aug 3, 2025, 6:48 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 34983078Wrong shade sent | Salvador Simonis | Ignatius Cummerata | Jul 13, 2025, 12:04 PM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 01340633Allergic reaction concern | Salvador Simonis | Mr. Eliza Gerhold IV | Jul 12, 2025, 10:13 PM |