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CustomersForest Crooks

Forest Crooks

carlton.botsford70@hotmail.com
Tickets36Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Such a delightful first impression. Already shopping.71729388Order arrived damagedForest CrooksMr. Lonie HudsonJan 27, 2026, 3:27 PM
3/5Agent was polite but couldn't actually fix the loyalty points issue.90602452App crashes at checkoutForest CrooksMr. Lonie HudsonJan 12, 2026, 4:14 AM
5/5The app guided me to the right products without being pushy.60913279Item authenticity concernForest CrooksJacklyn DareDec 12, 2025, 5:50 PM
1/5The agent argued with me over a clearly broken seal on the product.56033124Restock alert for backorderForest CrooksMiss Amber Hintz Sr.Dec 2, 2025, 12:10 AM
10/11Best in class. The app is genuinely beautiful and useful.89824201Allergic reaction concernForest CrooksKip Schroeder IVSep 12, 2025, 11:25 AM
3/5It was fine. Took longer than it should have but eventually got my refund.32618473Shipping cost questionForest CrooksOscar O'HaraAug 28, 2025, 10:57 PM
3/5It worked. Nothing special, nothing bad.86645042Wrong shade sentForest CrooksIgnatius CummerataJul 28, 2025, 6:42 AM
2/5Frustrating. Had to repeat my issue four times to three different agents.12407770Loyalty points not postingForest CrooksMiss Amber Hintz Sr.Jul 4, 2025, 3:32 AM
3/5Required more steps than it should have for a simple shade exchange.39620603Refund not receivedForest CrooksMiss Amber Hintz Sr.Jun 7, 2025, 1:49 PM
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Properties

Customer
Name
Forest Crooks
Email
carlton.botsford70@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
216
Last purchase
Apr 13, 2026
Skin tone
—
Foundation shade
—
Skin concerns
fine-lines, uneven-texture
Allergies / restrictions
nickel-allergy
Favorite brands
—
YTD spend
2,862
App installed
Yes
App last opened
Apr 16, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
120
Total orders
13
Preferred category
—
Tickets
Tickets
36
Last seen
May 22, 2026
Responses
Avg rating
3.89