Forest Crooks
carlton.botsford70@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34437002 | Return after 30-day window | Closed | Normal | Forest Crooks | — |  Darryl Jacobi | wholesale | 22h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 | |
| 46556397 | Pro discount enrollment | Closed | Normal | Forest Crooks | — |  Lily Raynor | damagedloyalty | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | May 15, 2026 | |
| 58296705 | Shipping cost question | Solved | Normal | Forest Crooks | — |  Julie Hodkiewicz | Chat | — | 2d | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 66803754 | Pro discount enrollment | Solved | Normal | Forest Crooks | — |  Mr. Cade Senger | Social | damagedsamplesloyalty | 1d 15h | ⊘Not fired | — | — | — | Apr 12, 2026 | - |
| 49494527 | Influencer code not working | Pending | High | Forest Crooks | — |  Mr. Eliza Gerhold IV | apployaltyinfluencer | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 70858106 | Insider tier issue | Solved | Normal | Forest Crooks | — |  Garth Dooley | Chat | — | 20h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 27031255 | Return after 30-day window | Pending | Low | Forest Crooks | — |  Katrina Johns | influencer | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 71729388 | Order arrived damaged | Closed | Normal | Forest Crooks | — |  Mr. Lonie Hudson | samples | 1h | ●Responded | 5/5 | — | — | Jan 27, 2026 | Feb 3, 2026 | |
| 58893890 | Pro discount enrollment | Solved | Low | Forest Crooks | — | Mr. Lonie Hudson | apprefundshade-match | 14h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |
| 90602452 | App crashes at checkout | Solved | High | Forest Crooks | — | Mr. Lonie Hudson | — | 4h | ●Responded | 3/5 | — | — | Jan 10, 2026 | - | |
| 08194310 | Klarna / Afterpay split issue | Solved | Low | Forest Crooks | — |  Vilma Gusikowski | — | 4h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 19437853 | Loyalty points not posting | Pending | Low | Forest Crooks | — | Julie Hodkiewicz | Social | refund | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 60913279 | Item authenticity concern | Solved | High | Forest Crooks | — |  Jacklyn Dare | Chat | gift-cardvip | 7h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - |
| 11075682 | Birthday gift not received | Solved | Normal | Forest Crooks | — | Mr. Lonie Hudson | Chat | bopisdamagedfragrance | 16h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 56033124 | Restock alert for backorder | Closed | High | Forest Crooks | — |  Miss Amber Hintz Sr. | samplesshade-matchwholesale | 2d 22h | ●Responded | 1/5 | — | — | Nov 27, 2025 | Dec 1, 2025 | |
| 06630805 | Price match request | Pending | High | Forest Crooks | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 61507240 | Refund not received | Closed | High | Forest Crooks | — | Mr. Lonie Hudson | vip | 2d 16h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 13, 2025 | |
| 74589521 | Cancel order request | Solved | Urgent | Forest Crooks | — |  Oscar O'Hara | Phone | shade-match | 1d 12h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - |
| 62505737 | Item authenticity concern | Solved | High | Forest Crooks | — | Jacklyn Dare | — | 5d 22h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 57254107 | Wrong shade sent | Solved | High | Forest Crooks | — |  Amely Pacocha | returnsappvip | 6d 16h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 58096278 | Order arrived damaged | Solved | Low | Forest Crooks | — | Julie Hodkiewicz | Chat | vipsamplesapp | 9h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 89824201 | Allergic reaction concern | Solved | Normal | Forest Crooks | — |  Kip Schroeder IV | — | 23h | ●Responded | 10/11 | — | — | Sep 10, 2025 | - | |
| 29415499 | Loyalty points not posting | Pending | Low | Forest Crooks | — |  Faith Hilll | Phone | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 06342663 | Gift card balance question | Solved | Normal | Forest Crooks | — |  Ignatius Cummerata | vipreturnsfragrance | 1h | ⊘Not fired | — | — | — | Aug 28, 2025 | - | |
| 32618473 | Shipping cost question | Solved | Normal | Forest Crooks | — | Oscar O'Hara | Chat | vip | 18h | ●Responded | 3/5 | — | — | Aug 26, 2025 | - |
| 05638612 | Allergic reaction concern | Solved | Low | Forest Crooks | — | Julie Hodkiewicz | Chat | refund | 23h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 97112100 | Missing items in shipment | Solved | Low | Forest Crooks | — | Kip Schroeder IV | Chat | wholesale | 3d | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 86645042 | Wrong shade sent | Closed | Normal | Forest Crooks | — | Ignatius Cummerata | Chat | gift-cardshade-match | 1d 13h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 12407770 | Loyalty points not posting | Solved | Normal | Forest Crooks | — | Miss Amber Hintz Sr. | Phone | — | 2h | ●Responded | 2/5 | — | — | Jul 3, 2025 | - |
| 63885049 | Price match request | Solved | Normal | Forest Crooks | — | Tommy Kuvalis | Chat | — | 1d | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 26036172 | Where is my order? | Solved | Normal | Forest Crooks | — | Katrina Johns | shippingvip | 2d 4h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |
| 08640408 | Question about product ingredients | Solved | Urgent | Forest Crooks | — | Mr. Eliza Gerhold IV | Phone | influencerfragrancedamaged | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 42727792 | Klarna / Afterpay split issue | Solved | Normal | Forest Crooks | — |  Mr. Skyla Trantow | — | 13h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 26848249 | BOPIS pickup not ready | Pending | Normal | Forest Crooks | — | Kip Schroeder IV | gift-cardrefund | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 39620603 | Refund not received | Solved | Normal | Forest Crooks | — | Miss Amber Hintz Sr. | — | 4h | ●Responded | 3/5 | — | — | Jun 6, 2025 | - | |
| 70247930 | Influencer code not working | Solved | Normal | Forest Crooks | — |  Kaela Friesen | shade-matchrefundsamples | 1h | ○Sent, no reply | — | — | — | May 27, 2025 | - |