Garry Stiedemann
blair.satterfield86@yahoo.com
Showing 1 - 19 of 19
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 04081238App crashes at checkout | Garry Stiedemann |  Kip Schroeder IV | May 2, 2026, 2:58 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 22775807Pro discount enrollment | Garry Stiedemann |  Dr. Mandy McLaughlin | Apr 24, 2026, 5:44 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 84054516Allergic reaction concern | Garry Stiedemann |  Julie Hodkiewicz | Apr 16, 2026, 5:15 PM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 22924239App login problem | Garry Stiedemann |  Garth Dooley | Apr 4, 2026, 2:25 AM |
| 3/5 | Smaller sample sizes that aren't single-use. | 03280700Price match request | Garry Stiedemann |  Eula McKenzie | Mar 12, 2026, 5:50 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 37630110Discount code not working | Garry Stiedemann |  Chaz Renner | Mar 11, 2026, 1:09 PM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 46789309BOPIS order cancelled at store | Garry Stiedemann |  Tommy Kuvalis | Feb 2, 2026, 12:52 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 95374319Store experience feedback | Garry Stiedemann |  Miss Amber Hintz Sr. | Jan 30, 2026, 7:59 AM |
| 4/5 | Add a recommend-based-on-what-I-own feature. | 15163585Store experience feedback | Garry Stiedemann |  Jacklyn Dare | Dec 20, 2025, 1:47 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 35829841Where is my order? | Garry Stiedemann |  Leonard Waters-Howell | Nov 15, 2025, 1:24 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 98566620Pro discount enrollment | Garry Stiedemann |  Vilma Gusikowski | Nov 8, 2025, 2:12 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 37243037Question about product ingredients | Garry Stiedemann | Vilma Gusikowski | Sep 20, 2025, 8:06 AM |
| 3/5 | Bring back the discontinued matte foundation line. | 35295791Wrong shade sent | Garry Stiedemann |  Faith Hilll | Sep 14, 2025, 12:37 PM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 59772111Cancel subscription / Auto-replenish | Garry Stiedemann |  Mr. Lonie Hudson | Sep 9, 2025, 9:51 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 47712374Discount code not working | Garry Stiedemann | Faith Hilll | Aug 8, 2025, 12:04 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 18266845Wrong shade sent | Garry Stiedemann |  Mr. Skyla Trantow | Aug 6, 2025, 1:18 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 22313466Insider tier issue | Garry Stiedemann | Miss Amber Hintz Sr. | Aug 4, 2025, 7:08 PM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 54093512Birthday gift not received | Garry Stiedemann |  Lily Raynor | Jul 28, 2025, 8:36 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 39348792Shipping cost question | Garry Stiedemann | Vilma Gusikowski | Jul 17, 2025, 3:30 AM |