Garry Stiedemann
blair.satterfield86@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31625561 | Birthday gift not received | Solved | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | May 23, 2026 | - | ||
| 04081238 | App crashes at checkout | Closed | High | — | — | 5h | ●Responded | 10/11 | — | — | Apr 30, 2026 | May 3, 2026 | |||
| 82523694 | BOPIS order cancelled at store | Solved | Normal | — | returns | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 22775807 | Pro discount enrollment | Solved | Normal | — | gift-card | 1h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - | |||
| 84054516 | Allergic reaction concern | Closed | Low | — | damagedinfluencerloyalty | 6h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 19, 2026 | |||
| 14502963 | Loyalty points not posting | Closed | Low | — | — | 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 17, 2026 | |||
| 22924239 | App login problem | Solved | Normal | — | Phone | damaged | 1d 5h | ●Responded | 3/5 | — | — | Apr 2, 2026 | - | ||
| 80633769 | Wholesale order question | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 82250887 | Wrong shade sent | Solved | Low | — | Chat | influencergift-cardrefund | 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 03280700 | Price match request | Solved | Normal | — | returnsrefund | 2d 21h | ●Responded | 3/5 | — | — | Mar 7, 2026 | - | |||
| 62544632 | Pro discount enrollment | Closed | Normal | — | Chat | bopiswholesalefragrance | 15h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 13, 2026 | ||
| 05229398 | Foundation match help | Closed | Low | — | fragranceshippingdamaged | 2d 6h | ⊘Not fired | — | — | — | Mar 6, 2026 | Mar 14, 2026 | |||
| 37630110 | Discount code not working | Closed | Normal | — | fragrance | 2d 23h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 16, 2026 | |||
| 99180897 | Birthday gift not received | Solved | High | — | Social | returnsshipping | 1d 2h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | ||
| 27444670 | Price match request | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |||
| 46789309 | BOPIS order cancelled at store | Solved | High | — | — | 23h | ●Responded | 2/5 | — | — | Jan 30, 2026 | - | |||
| 95374319 | Store experience feedback | Solved | Normal | — | shippingdamagedinfluencer | 16h | ●Responded | 10/11 | — | — | Jan 28, 2026 | - | |||
| 05835343 | Allergic reaction concern | Solved | Normal | — | appvip | 3h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |||
| 13994463 | Shipping cost question | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |||
| 19389847 | Lost package follow-up | Open | Low | — | Chat | — | - | —Skipped | — | — | — | Dec 31, 2025 | - | ||
| 15163585 | Store experience feedback | Closed | Normal | — | Chat | returns | 11h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 26, 2025 | ||
| 45871636 | Store experience feedback | Open | Normal | — | influencersamples | - | —Skipped | — | — | — | Dec 9, 2025 | - | |||
| 35829841 | Where is my order? | Solved | Urgent | — | bopisvip | 6h | ●Responded | 10/11 | — | — | Nov 13, 2025 | - | |||
| 67672096 | Refund not received | Closed | Normal | — | Chat | shippingfragrance | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 13, 2025 | ||
| 98566620 | Pro discount enrollment | Solved | Normal | — | Phone | — | 22h | ●Responded | 4/5 | — | — | Nov 6, 2025 | - | ||
| 46281257 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | damagedinfluencerapp | 2h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 81530502 | Shipping cost question | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 4, 2025 | - | ||
| 20294213 | App crashes at checkout | Closed | Normal | — | Social | shipping | 5h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 26, 2025 | ||
| 31371533 | Foundation match help | Solved | Normal | — | Chat | loyaltyshade-match | 18h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | ||
| 08859864 | Loyalty points not posting | Open | Normal | — | Social | shipping | - | —Skipped | — | — | — | Oct 4, 2025 | - | ||
| 34708480 | Lost package follow-up | Solved | Normal | — | refundvip | 18h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |||
| 37243037 | Question about product ingredients | Solved | Normal | — | — | 2h | ●Responded | 4/5 | — | — | Sep 19, 2025 | - | |||
| 59772111 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | damagedfragrancevip | 4h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | ||
| 35295791 | Wrong shade sent | Solved | Normal | — | fragrance | 3d 1h | ●Responded | 3/5 | — | — | Sep 9, 2025 | - | |||
| 38008237 | Store experience feedback | Open | Normal | — | Chat | wholesalevip | - | —Skipped | — | — | — | Sep 8, 2025 | - | ||
| 49578956 | Missing items in shipment | Solved | Normal | — | Phone | — | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | ||
| 92898885 | Foundation match help | Pending | Normal | — | Chat | shade-matchdamagedapp | - | —Skipped | — | — | — | Aug 14, 2025 | - | ||
| 47712374 | Discount code not working | Solved | Low | — | Chat | samplesloyalty | 1d 2h | ●Responded | 4/5 | — | — | Aug 6, 2025 | - | ||
| 18266845 | Wrong shade sent | Solved | Urgent | — | Phone | vipbopis | 1h | ●Responded | 9/11 | — | — | Aug 4, 2025 | - | ||
| 22313466 | Insider tier issue | Solved | High | — | Phone | loyaltybopis | 1d 20h | ●Responded | 4/5 | — | — | Aug 2, 2025 | - | ||
| 54093512 | Birthday gift not received | Solved | Normal | — | Chat | shippingfragrancesamples | 1h | ●Responded | 7/11 | — | — | Jul 28, 2025 | - | ||
| 54996023 | Discount code not working | Open | High | — | bopis | - | —Skipped | — | — | — | Jul 17, 2025 | - | |||
| 39348792 | Shipping cost question | Closed | High | — | shade-match | 5h | ●Responded | 5/5 | — | — | Jul 16, 2025 | Jul 21, 2025 | |||
| 75565754 | Loyalty points not posting | Solved | Normal | — | Chat | returnsfragrance | 14h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | ||
| 36949964 | Cancel order request | Solved | Normal | — | wholesalefragrance | 1d 11h | ⊘Not fired | — | — | — | May 30, 2025 | - |