Orin Beier II
aileen.green-russel@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 13350083Wrong shade sent | Orin Beier II |  Mr. Cade Senger | May 20, 2026, 4:41 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 07695787Klarna / Afterpay split issue | Orin Beier II |  Yazmin Jast | Apr 25, 2026, 9:58 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 19792793Discount code not working | Orin Beier II |  Mr. Lonie Hudson | Apr 18, 2026, 12:16 PM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 28324362Shipping cost question | Orin Beier II |  Eula McKenzie | Apr 11, 2026, 3:59 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 28347527Klarna / Afterpay split issue | Orin Beier II |  Lily Raynor | Feb 20, 2026, 8:16 AM |
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 99891941Price match request | Orin Beier II |  Steve O'Conner | Feb 8, 2026, 10:39 AM |
| 1/5 | More fragrance education in the app. | 44932542BOPIS pickup not ready | Orin Beier II | Lily Raynor | Dec 18, 2025, 10:38 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 34646452Restock alert for backorder | Orin Beier II | Lily Raynor | Oct 3, 2025, 2:36 PM |
| 5/5 | The app guided me to the right products without being pushy. | 52574174Wrong shade sent | Orin Beier II |  Leonard Waters-Howell | Aug 14, 2025, 8:26 AM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 49566065Address change after shipping | Orin Beier II |  Vilma Gusikowski | Jul 3, 2025, 11:24 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 26629959Cancel subscription / Auto-replenish | Orin Beier II |  Julie Hodkiewicz | Jun 27, 2025, 4:46 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 09742754BOPIS pickup not ready | Orin Beier II |  Faith Hilll | Jun 15, 2025, 5:03 AM |