Orin Beier II
aileen.green-russel@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13350083 | Wrong shade sent | Solved | Low | — | damagedvipbopis | 3h | ●Responded | 4/5 | — | — | May 18, 2026 | - | |||
| 87626033 | Wrong shade sent | Solved | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |||
| 07695787 | Klarna / Afterpay split issue | Solved | Normal | — | gift-card | 1h | ●Responded | 4/5 | — | — | Apr 24, 2026 | - | |||
| 19792793 | Discount code not working | Solved | Low | — | Chat | influencer | 10h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | ||
| 64857859 | Address change after shipping | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |||
| 19264790 | Loyalty points not posting | Pending | Normal | — | shippingbopisgift-card | - | —Skipped | — | — | — | Apr 16, 2026 | - | |||
| 48438934 | Pro discount enrollment | Solved | Normal | — | Social | fragranceinfluencergift-card | 1h | ⊘Not fired | — | — | — | Apr 13, 2026 | - | ||
| 04425670 | Foundation match help | Solved | Normal | — | Social | shipping | 15h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | ||
| 28324362 | Shipping cost question | Solved | Normal | — | app | 1d 14h | ●Responded | 2/5 | — | — | Apr 7, 2026 | - | |||
| 18710254 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | ||
| 73321497 | Order arrived damaged | Solved | Normal | — | fragranceinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 91468968 | App crashes at checkout | Solved | Low | — | Chat | vipdamaged | 2h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 28347527 | Klarna / Afterpay split issue | Closed | Low | — | app | 1h | ●Responded | 9/11 | — | — | Feb 19, 2026 | Feb 25, 2026 | |||
| 99891941 | Price match request | Closed | High | — | Chat | shade-matchbopisshipping | 2h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 12, 2026 | ||
| 95734978 | Birthday gift not received | Closed | Low | — | fragrance | 4d 11h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 11, 2026 | |||
| 85953859 | Gift card balance question | Closed | Normal | — | Chat | gift-cardrefundshade-match | 6h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 27, 2026 | ||
| 06553898 | Insider tier issue | Closed | Normal | — | wholesaleshippinginfluencer | 5h | ⊘Not fired | — | — | — | Jan 22, 2026 | Jan 25, 2026 | |||
| 44932542 | BOPIS pickup not ready | Solved | Normal | — | — | 12h | ●Responded | 1/5 | — | — | Dec 17, 2025 | - | |||
| 77721139 | Birthday gift not received | Solved | Normal | — | Chat | bopisshade-matchshipping | 6h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | ||
| 80346176 | Refund not received | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | ||
| 14806731 | Where is my order? | Solved | Normal | — | loyaltysampleswholesale | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |||
| 18413317 | Shipping cost question | Solved | Normal | — | shade-matchshippingfragrance | 17h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |||
| 85574781 | Missing samples in order | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | ||
| 53092052 | Influencer code not working | Open | Urgent | — | shippingsamplesapp | - | —Skipped | — | — | — | Oct 22, 2025 | - | |||
| 50078615 | Influencer code not working | Pending | Normal | — | wholesale | - | —Skipped | — | — | — | Oct 8, 2025 | - | |||
| 34646452 | Restock alert for backorder | Solved | Normal | — | Chat | shade-match | 3h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - | ||
| 27862160 | Store experience feedback | Pending | High | — | Chat | — | - | —Skipped | — | — | — | Sep 13, 2025 | - | ||
| 19673378 | Shipping cost question | Solved | Low | — | Chat | — | 13h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | ||
| 42415162 | App crashes at checkout | Pending | Low | — | influencerrefundshade-match | - | —Skipped | — | — | — | Sep 3, 2025 | - | |||
| 52735577 | Lost package follow-up | Solved | Low | — | Chat | fragrancesamplesapp | 2d 23h | ⊘Not fired | — | — | — | Aug 28, 2025 | - | ||
| 52574174 | Wrong shade sent | Solved | Normal | — | loyaltysampleswholesale | 11h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | |||
| 19748423 | Cancel order request | Solved | High | — | Chat | bopisshipping | 2h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 77188313 | App crashes at checkout | Solved | Low | — | — | 1d | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 64165458 | BOPIS pickup not ready | Pending | Normal | — | influencershipping | - | —Skipped | — | — | — | Jul 9, 2025 | - | |||
| 20211836 | App login problem | Solved | High | — | — | 4h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - | |||
| 49566065 | Address change after shipping | Solved | Low | — | gift-cardloyalty | 5h | ●Responded | 3/5 | — | — | Jul 2, 2025 | - | |||
| 26629959 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | — | 1h | ●Responded | 2/5 | — | — | Jun 26, 2025 | Jul 1, 2025 | ||
| 44121578 | BOPIS order cancelled at store | Open | High | — | Chat | loyaltygift-card | - | —Skipped | — | — | — | Jun 23, 2025 | - | ||
| 32351337 | Cancel subscription / Auto-replenish | Solved | Normal | — | shipping | 1d 10h | ⊘Not fired | — | — | — | Jun 21, 2025 | - | |||
| 33228215 | Address change after shipping | Open | Normal | — | Chat | samplesshade-match | - | —Skipped | — | — | — | Jun 18, 2025 | - | ||
| 09742754 | BOPIS pickup not ready | Solved | Normal | — | Chat | bopisdamaged | 6h | ●Responded | 3/5 | — | — | Jun 14, 2025 | - | ||
| 10751819 | Cancel order request | Open | Normal | — | Chat | influencersamples | - | —Skipped | — | — | — | Jun 10, 2025 | - | ||
| 75005236 | Restock alert for backorder | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 4, 2025 | - |