Matilde Kreiger
vidal_becker@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 17437520Refund not received | Matilde Kreiger |  Jacklyn Dare | May 13, 2026, 11:26 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 85567721Lost package follow-up | Matilde Kreiger |  Amely Pacocha | May 13, 2026, 10:22 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 45461560Where is my order? | Matilde Kreiger | Jacklyn Dare | Mar 8, 2026, 5:20 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 18715353Allergic reaction concern | Matilde Kreiger |  Ignatius Cummerata | Jan 7, 2026, 4:22 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 92762430Item authenticity concern | Matilde Kreiger |  Darryl Jacobi | Dec 21, 2025, 12:24 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 86110249Pro discount enrollment | Matilde Kreiger |  Eula McKenzie | Nov 19, 2025, 7:26 AM |
| 5/5 | Add more clean / fragrance-free filters. | 61027307Influencer code not working | Matilde Kreiger |  Julie Hodkiewicz | Nov 9, 2025, 11:24 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 38768103Address change after shipping | Matilde Kreiger |  Mr. Eliza Gerhold IV | Oct 11, 2025, 8:45 PM |
| 10/11 | The selection, the service, the app — all top tier. | 09769216Missing samples in order | Matilde Kreiger |  Oscar O'Hara | Aug 1, 2025, 12:00 PM |
| 7/11 | I shop here for some categories, not others. | 40946278Insider tier issue | Matilde Kreiger |  Tommy Kuvalis | Jul 3, 2025, 6:23 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 68893821Loyalty points not posting | Matilde Kreiger |  Kaela Friesen | Jun 26, 2025, 5:43 AM |