Rudolph Gorczany
wilton90@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40061759 | App crashes at checkout | Solved | High | Rudolph Gorczany | — |  Chaz Renner | — | 13h | ●Responded | 5/5 | — | — | May 15, 2026 | - | |
| 56709786 | Restock alert for backorder | Closed | Low | Rudolph Gorczany | — |  Julie Hodkiewicz | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | May 9, 2026 | May 12, 2026 |
| 97646506 | Insider tier issue | Pending | Normal | Rudolph Gorczany | — |  Mr. Skyla Trantow | Chat | shade-matchshippinginfluencer | - | —Skipped | — | — | — | May 4, 2026 | - |
| 70306425 | Price match request | Closed | Normal | Rudolph Gorczany | — |  Ignatius Cummerata | Chat | refundapp | 1h | ●Responded | 5/5 | — | — | May 1, 2026 | May 7, 2026 |
| 54513578 | Allergic reaction concern | Closed | High | Rudolph Gorczany | — |  Miss Amber Hintz Sr. | shade-match | 22h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 4, 2026 | |
| 80977602 | Wholesale order question | Closed | Low | Rudolph Gorczany | — |  Eula McKenzie | Chat | shade-matchreturns | 2h | ⊘Not fired | — | — | — | Apr 28, 2026 | Apr 30, 2026 |
| 08276632 | BOPIS order cancelled at store | Solved | Normal | Rudolph Gorczany | — |  Yazmin Jast | shipping | 9h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 66785894 | Restock alert for backorder | Solved | Normal | Rudolph Gorczany | — |  Jacklyn Dare | refundgift-card | 3h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | |
| 07329703 | App crashes at checkout | Closed | Normal | Rudolph Gorczany | — | Eula McKenzie | Chat | returnsshade-matchinfluencer | 15h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 23, 2026 |
| 46314564 | BOPIS order cancelled at store | Solved | Normal | Rudolph Gorczany | — |  Tommy Kuvalis | gift-card | 3h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 24216537 | BOPIS order cancelled at store | Solved | Normal | Rudolph Gorczany | — |  Steve O'Conner | samplesinfluencerwholesale | 2d 21h | ●Responded | 2/5 | — | — | Jan 30, 2026 | - | |
| 20129890 | Birthday gift not received | Solved | Normal | Rudolph Gorczany | — | Mr. Skyla Trantow | influencergift-cardsamples | 2h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - | |
| 91445334 | Cancel order request | Solved | Normal | Rudolph Gorczany | — |  Amely Pacocha | Chat | — | 2h | ●Responded | 10/11 | — | — | Jan 8, 2026 | - |
| 20865992 | Birthday gift not received | Solved | Low | Rudolph Gorczany | — |  Vilma Gusikowski | shipping | 1h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - | |
| 85238877 | Wrong shade sent | Solved | Normal | Rudolph Gorczany | — |  Garth Dooley | Chat | viprefundsamples | 16h | ●Responded | 2/5 | — | — | Dec 19, 2025 | - |
| 20842659 | Address change after shipping | Closed | Low | Rudolph Gorczany | — | Tommy Kuvalis | Chat | gift-cardwholesale | 10h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 21, 2025 |
| 74180074 | Wholesale order question | Closed | Normal | Rudolph Gorczany | — | Miss Amber Hintz Sr. | Chat | — | 3h | ●Responded | 10/11 | — | — | Dec 16, 2025 | Dec 18, 2025 |
| 36758100 | BOPIS pickup not ready | Closed | Normal | Rudolph Gorczany | — |  Dr. Mandy McLaughlin | shippinginfluencer | 8h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 8, 2025 | |
| 01266265 | Shipping cost question | Pending | High | Rudolph Gorczany | — | Vilma Gusikowski | bopis | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 55790229 | Discount code not working | Closed | Urgent | Rudolph Gorczany | — | Julie Hodkiewicz | Chat | shippingvip | 8h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 21, 2025 |
| 66097610 | Foundation match help | Pending | Normal | Rudolph Gorczany | — | Garth Dooley | Chat | loyaltyinfluencer | - | —Skipped | — | — | — | Nov 11, 2025 | - |
| 64285257 | BOPIS order cancelled at store | Solved | Normal | Rudolph Gorczany | — |  Kaela Friesen | Phone | samplesbopis | 1d 13h | ●Responded | 4/5 | — | — | Nov 9, 2025 | - |
| 15189718 | Birthday gift not received | Closed | Normal | Rudolph Gorczany | — | Garth Dooley | returns | 3h | ●Responded | 10/11 | — | — | Nov 5, 2025 | Nov 7, 2025 | |
| 27344788 | Lost package follow-up | Closed | Normal | Rudolph Gorczany | — | Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 4, 2025 | |
| 71446462 | Price match request | Closed | High | Rudolph Gorczany | — |  Kip Schroeder IV | shipping | 2d 12h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 44118066 | Store experience feedback | Solved | Normal | Rudolph Gorczany | — | Yazmin Jast | — | 7h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 63871562 | Loyalty points not posting | Closed | Urgent | Rudolph Gorczany | — |  Lily Raynor | Chat | shippingvip | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 |
| 77422281 | Missing samples in order | Closed | High | Rudolph Gorczany | — | Kaela Friesen | damagedshade-matchsamples | 2d 5h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Sep 30, 2025 | |
| 24982071 | Item authenticity concern | Solved | Low | Rudolph Gorczany | — | Miss Amber Hintz Sr. | returns | 13h | ⊘Not fired | — | — | — | Sep 16, 2025 | - | |
| 47246178 | Discount code not working | Solved | Normal | Rudolph Gorczany | — | Chaz Renner | — | 10h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 32523220 | Gift card balance question | Solved | Low | Rudolph Gorczany | — |  Faith Hilll | influencerwholesalebopis | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 81422041 | Birthday gift not received | Solved | Normal | Rudolph Gorczany | — | Amely Pacocha | Social | vip | 6h | ⊘Not fired | — | — | — | Aug 24, 2025 | - |
| 58176777 | Price match request | Pending | Normal | Rudolph Gorczany | — |  Katrina Johns | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | |
| 71642984 | Where is my order? | Open | Low | Rudolph Gorczany | — | Amely Pacocha | Chat | shade-matchloyaltyshipping | - | —Skipped | — | — | — | Jul 10, 2025 | - |
| 18055620 | Influencer code not working | Solved | Normal | Rudolph Gorczany | — | Garth Dooley | — | 1d 12h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - | |
| 05148720 | Question about product ingredients | Closed | High | Rudolph Gorczany | — | Ignatius Cummerata | Chat | gift-card | 2d 3h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 7, 2025 |
| 99943904 | BOPIS order cancelled at store | Solved | High | Rudolph Gorczany | — | Kip Schroeder IV | Phone | — | 2h | ○Sent, no reply | — | — | — | May 29, 2025 | - |