Randal Dickens Jr.
dallin.lang@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96114168 | Klarna / Afterpay split issue | Solved | Normal | Randal Dickens Jr. | — |  Faith Hilll | bopisgift-cardfragrance | 3d 21h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 70927790 | Missing items in shipment | Solved | Normal | Randal Dickens Jr. | — |  Steve O'Conner | bopisshipping | 3h | ●Responded | 4/5 | — | — | May 12, 2026 | - | |
| 77081888 | Gift card balance question | Solved | Low | Randal Dickens Jr. | — |  Jacklyn Dare | Chat | damaged | 5h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 08789218 | Allergic reaction concern | Solved | Normal | Randal Dickens Jr. | — | Faith Hilll | Phone | damaged | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 39948840 | Foundation match help | Closed | Low | Randal Dickens Jr. | — |  Eula McKenzie | Chat | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 18, 2026 |
| 70902496 | Item authenticity concern | Solved | Urgent | Randal Dickens Jr. | — |  Mr. Skyla Trantow | Chat | wholesaleinfluencerreturns | 20h | ●Responded | 5/5 | — | — | Apr 6, 2026 | - |
| 35973136 | Birthday gift not received | Solved | Normal | Randal Dickens Jr. | — |  Tommy Kuvalis | Chat | — | 3h | ●Responded | 10/11 | — | — | Mar 12, 2026 | - |
| 48962171 | Where is my order? | Solved | Normal | Randal Dickens Jr. | — |  Kaela Friesen | wholesale | 6h | ●Responded | 5/5 | — | — | Mar 12, 2026 | - | |
| 64046993 | App login problem | Open | Urgent | Randal Dickens Jr. | — |  Darryl Jacobi | Phone | shade-matchbopis | - | —Skipped | — | — | — | Mar 8, 2026 | - |
| 48444478 | BOPIS pickup not ready | Solved | Normal | Randal Dickens Jr. | — |  Oscar O'Hara | wholesalebopissamples | 13h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 42858530 | Shipping cost question | Solved | Normal | Randal Dickens Jr. | — |  Yazmin Jast | wholesale | 10h | ●Responded | 9/11 | — | — | Feb 13, 2026 | - | |
| 48723742 | Insider tier issue | Open | Normal | Randal Dickens Jr. | — |  Leonard Waters-Howell | — | - | —Skipped | — | — | — | Jan 17, 2026 | - | |
| 71788625 | Foundation match help | Closed | Low | Randal Dickens Jr. | — | Faith Hilll | Phone | gift-cardshade-matchinfluencer | 7h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 6, 2026 |
| 24856551 | Question about product ingredients | Closed | Normal | Randal Dickens Jr. | — | Jacklyn Dare | vipdamagedrefund | 22h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 7, 2026 | |
| 31521766 | Order arrived damaged | Solved | High | Randal Dickens Jr. | — | Jacklyn Dare | Chat | gift-cardfragrance | 21h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 71277127 | BOPIS order cancelled at store | Closed | Urgent | Randal Dickens Jr. | — | Kaela Friesen | Chat | gift-cardinfluencershade-match | 7h | ⊘Not fired | — | — | — | Dec 26, 2025 | Dec 29, 2025 |
| 84733060 | Refund not received | Solved | Normal | Randal Dickens Jr. | — |  Kip Schroeder IV | Chat | refund | 22h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 76687424 | Insider tier issue | Solved | High | Randal Dickens Jr. | — |  Amely Pacocha | Chat | vipgift-card | 4h | ●Responded | 4/5 | — | — | Dec 9, 2025 | - |
| 43201618 | Missing samples in order | Solved | High | Randal Dickens Jr. | — |  Mr. Cade Senger | Phone | bopis | 1h | ●Responded | 5/5 | — | — | Dec 8, 2025 | - |
| 70625618 | BOPIS order cancelled at store | Solved | Urgent | Randal Dickens Jr. | — |  Katrina Johns | influencerloyalty | 18h | ●Responded | 9/11 | — | — | Dec 8, 2025 | - | |
| 07568599 | Missing samples in order | Open | Urgent | Randal Dickens Jr. | — | Kip Schroeder IV | influencerreturns | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 53153999 | Wrong shade sent | Pending | Low | Randal Dickens Jr. | — | Leonard Waters-Howell | Phone | — | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 82157403 | Wrong shade sent | Closed | Normal | Randal Dickens Jr. | — | Jacklyn Dare | Phone | shippingdamaged | 1d | ●Responded | 5/5 | — | — | Sep 24, 2025 | Sep 30, 2025 |
| 96610688 | Item authenticity concern | Solved | Normal | Randal Dickens Jr. | — | Darryl Jacobi | appshippingbopis | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 97613772 | Order arrived damaged | Solved | Normal | Randal Dickens Jr. | — |  Vilma Gusikowski | vip | 2d | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 29312172 | Missing samples in order | Solved | High | Randal Dickens Jr. | — | Kaela Friesen | Chat | — | 1h | ●Responded | 2/5 | — | — | Sep 9, 2025 | - |
| 55238553 | Order arrived damaged | Solved | Normal | Randal Dickens Jr. | — | Vilma Gusikowski | — | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 65452323 | Birthday gift not received | Closed | Normal | Randal Dickens Jr. | — | Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 59827505 | Foundation match help | Solved | Normal | Randal Dickens Jr. | — | Kaela Friesen | apployaltyinfluencer | 22h | ●Responded | 10/11 | — | — | Jul 11, 2025 | - | |
| 45216602 | Missing items in shipment | Closed | Low | Randal Dickens Jr. | — |  Miss Amber Hintz Sr. | refund | 2d 22h | ●Responded | 3/5 | — | — | Jul 9, 2025 | Jul 18, 2025 | |
| 22096087 | Influencer code not working | Solved | Normal | Randal Dickens Jr. | — | Katrina Johns | Chat | — | 15h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - |
| 17493422 | Wholesale order question | Closed | Normal | Randal Dickens Jr. | — | Katrina Johns | influencerappsamples | 20h | ⊘Not fired | — | — | — | Jun 23, 2025 | Jun 27, 2025 | |
| 17540086 | Missing samples in order | Solved | Normal | Randal Dickens Jr. | — | Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 00408127 | Question about product ingredients | Pending | Normal | Randal Dickens Jr. | — | Kaela Friesen | Chat | refundsamples | - | —Skipped | — | — | — | Jun 10, 2025 | - |