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CustomersLisette Block

Lisette Block

renee53@hotmail.com
Tickets41Responses11
Showing 1 - 41 of 41
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
30144915Store experience feedbackSolvedNormalLisette Block—Vilma GusikowskiEmail
fragrancevipwholesale
23h⊘Not fired———May 4, 2026-
35051556Loyalty points not postingSolvedNormalLisette Block—Lily RaynorEmail
shade-matchvip
1h○Sent, no reply———Apr 25, 2026-
03731586App crashes at checkoutSolvedLowLisette Block—Lily RaynorEmail—3h○Sent, no reply———Apr 22, 2026-
58544121Missing samples in orderClosedNormalLisette Block—Dr. Mandy McLaughlinEmail
influencer
22h●Responded5/5——Apr 20, 2026Apr 28, 2026
82174978Loyalty points not postingPendingNormalLisette Block—Vilma GusikowskiSocial
damagedvipshade-match
-—Skipped———Apr 1, 2026-
19918850BOPIS pickup not readySolvedHighLisette Block—Eula McKenzieEmail
influencerloyaltysamples
4h○Sent, no reply———Mar 26, 2026-
43966748Loyalty points not postingSolvedNormalLisette Block—Katrina JohnsChat
damagedvipbopis
3h○Sent, no reply———Mar 6, 2026-
79475338Wrong shade sentClosedNormalLisette Block—Oscar O'HaraEmail—13h●Responded4/5——Feb 25, 2026Mar 4, 2026
71695821BOPIS pickup not readySolvedLowLisette Block—Oscar O'HaraEmail
loyalty
4h○Sent, no reply———Feb 25, 2026-
46583193Shipping cost questionOpenNormalLisette Block—Mr. Cade SengerPhone—-—Skipped———Feb 12, 2026-
17131618Lost package follow-upSolvedLowLisette Block—Mr. Eliza Gerhold IVChat
gift-cardvip
6h○Sent, no reply———Jan 9, 2026-
22599754Where is my order?ClosedNormalLisette Block—Chaz RennerEmail
wholesale
4h○Sent, no reply———Jan 6, 2026Jan 12, 2026
19859767App crashes at checkoutClosedNormalLisette Block—Mr. Lonie HudsonEmail
wholesale
21h●Responded5/5——Dec 30, 2025Jan 1, 2026
81883185Address change after shippingSolvedNormalLisette Block—Kip Schroeder IVEmail
gift-cardshipping
1h○Sent, no reply———Dec 29, 2025-
71643604Order arrived damagedSolvedHighLisette Block—Julie HodkiewiczChat
damagedrefundvip
19h○Sent, no reply———Dec 11, 2025-
70350958Wrong shade sentSolvedNormalLisette Block—Amely PacochaChat
returnsfragrancebopis
1d○Sent, no reply———Dec 8, 2025-
55590005Foundation match helpSolvedNormalLisette Block—Katrina JohnsEmail
samplesshipping
1d 6h●Responded4/5——Dec 5, 2025-
87700649Cancel subscription / Auto-replenishSolvedLowLisette Block—Katrina JohnsEmail
shippingvipshade-match
7d 20h●Responded4/11——Nov 29, 2025-
08196064Missing items in shipmentSolvedLowLisette Block—Steve O'ConnerEmail
app
13h●Responded9/11——Nov 4, 2025-
56478729Wrong shade sentSolvedUrgentLisette Block—Vilma GusikowskiEmail
wholesalebopis
1h●Responded5/5——Oct 27, 2025-
43754849Where is my order?OpenHighLisette Block—Eula McKenziePhone
damaged
-—Skipped———Oct 9, 2025-
32980868Missing items in shipmentPendingNormalLisette Block—Mr. Cade SengerEmail—-—Skipped———Oct 7, 2025-
78856462Influencer code not workingPendingNormalLisette Block—Dr. Mandy McLaughlinSocial
shippingdamaged
-—Skipped———Sep 22, 2025-
79644330App login problemClosedLowLisette Block—Oscar O'HaraChat
shipping
1h●Responded5/5——Sep 19, 2025Sep 23, 2025
85169945Missing samples in orderSolvedNormalLisette Block—Katrina JohnsEmail
fragranceinfluencergift-card
6h○Sent, no reply———Sep 16, 2025-
96207190Shipping cost questionSolvedNormalLisette Block—Leonard Waters-HowellEmail—3h●Responded5/5——Sep 11, 2025-
75526802Address change after shippingClosedLowLisette Block—Garth DooleyChat
shippinginfluencer
6h●Responded2/5——Sep 2, 2025Sep 5, 2025
52105456Discount code not workingClosedHighLisette Block—Dr. Mandy McLaughlinChat
damaged
20h○Sent, no reply———Aug 21, 2025Aug 24, 2025
19408124Item authenticity concernSolvedHighLisette Block—Steve O'ConnerChat
fragrance
5h○Sent, no reply———Aug 14, 2025-
87402853Return after 30-day windowSolvedNormalLisette Block—Mr. Eliza Gerhold IVEmail
wholesalesamples
2d 2h●Responded4/5——Aug 13, 2025-
24904652Address change after shippingSolvedHighLisette Block—Amely PacochaEmail
appvipdamaged
17h⊘Not fired———Jul 30, 2025-
76729968Klarna / Afterpay split issueClosedLowLisette Block—Vilma GusikowskiEmail
refund
5h○Sent, no reply———Jul 22, 2025Jul 23, 2025
79951164Where is my order?PendingNormalLisette Block—Vilma GusikowskiChat
influencervipsamples
-—Skipped———Jul 10, 2025-
28571833Gift card balance questionSolvedNormalLisette Block—Garth DooleyEmail—16h○Sent, no reply———Jul 6, 2025-
73552667Gift card balance questionSolvedNormalLisette Block—Kip Schroeder IVEmail
loyalty
2h○Sent, no reply———Jun 21, 2025-
03459322Discount code not workingSolvedHighLisette Block—Tommy KuvalisChat
fragranceapp
4h○Sent, no reply———Jun 14, 2025-
32601931Address change after shippingSolvedNormalLisette Block—Mr. Lonie HudsonEmail
shippingreturns
5h○Sent, no reply———Jun 12, 2025-
20958098Restock alert for backorderPendingNormalLisette Block—Garth DooleySocial—-—Skipped———Jun 11, 2025-
93426145Price match requestSolvedLowLisette Block—Chaz RennerPhone
damagedapp
5h⊘Not fired———Jun 10, 2025-
50476240App login problemSolvedNormalLisette Block—Mr. Skyla TrantowEmail
app
2h⊘Not fired———Jun 5, 2025-
67721975Klarna / Afterpay split issueClosedNormalLisette Block—Dr. Mandy McLaughlinEmail
influencersamplesfragrance
6h○Sent, no reply———May 26, 2025May 28, 2025
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Properties

Customer
Name
Lisette Block
Email
renee53@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
6,964
Lifetime spend
22
Last purchase
Mar 9, 2026
Skin tone
deep
Foundation shade
65C
Skin concerns
dullness
Allergies / restrictions
—
Favorite brands
Rare Beauty, Chanel
YTD spend
1,430
App installed
Yes
App last opened
Apr 8, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
480
Total orders
24
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 4, 2026
Responses
Avg rating
4.73