Lisette Block
renee53@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30144915 | Store experience feedback | Solved | Normal | — | fragrancevipwholesale | 23h | ⊘Not fired | — | — | — | May 4, 2026 | - | |||
| 35051556 | Loyalty points not posting | Solved | Normal | — | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 03731586 | App crashes at checkout | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |||
| 58544121 | Missing samples in order | Closed | Normal | — | influencer | 22h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 28, 2026 | |||
| 82174978 | Loyalty points not posting | Pending | Normal | — | Social | damagedvipshade-match | - | —Skipped | — | — | — | Apr 1, 2026 | - | ||
| 19918850 | BOPIS pickup not ready | Solved | High | — | influencerloyaltysamples | 4h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 43966748 | Loyalty points not posting | Solved | Normal | — | Chat | damagedvipbopis | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 79475338 | Wrong shade sent | Closed | Normal | — | — | 13h | ●Responded | 4/5 | — | — | Feb 25, 2026 | Mar 4, 2026 | |||
| 71695821 | BOPIS pickup not ready | Solved | Low | — | loyalty | 4h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |||
| 46583193 | Shipping cost question | Open | Normal | — | Phone | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | ||
| 17131618 | Lost package follow-up | Solved | Low | — | Chat | gift-cardvip | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 22599754 | Where is my order? | Closed | Normal | — | wholesale | 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 12, 2026 | |||
| 19859767 | App crashes at checkout | Closed | Normal | — | wholesale | 21h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 1, 2026 | |||
| 81883185 | Address change after shipping | Solved | Normal | — | gift-cardshipping | 1h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |||
| 71643604 | Order arrived damaged | Solved | High | — | Chat | damagedrefundvip | 19h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 70350958 | Wrong shade sent | Solved | Normal | — | Chat | returnsfragrancebopis | 1d | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | ||
| 55590005 | Foundation match help | Solved | Normal | — | samplesshipping | 1d 6h | ●Responded | 4/5 | — | — | Dec 5, 2025 | - | |||
| 87700649 | Cancel subscription / Auto-replenish | Solved | Low | — | shippingvipshade-match | 7d 20h | ●Responded | 4/11 | — | — | Nov 29, 2025 | - | |||
| 08196064 | Missing items in shipment | Solved | Low | — | app | 13h | ●Responded | 9/11 | — | — | Nov 4, 2025 | - | |||
| 56478729 | Wrong shade sent | Solved | Urgent | — | wholesalebopis | 1h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - | |||
| 43754849 | Where is my order? | Open | High | — | Phone | damaged | - | —Skipped | — | — | — | Oct 9, 2025 | - | ||
| 32980868 | Missing items in shipment | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 7, 2025 | - | |||
| 78856462 | Influencer code not working | Pending | Normal | — | Social | shippingdamaged | - | —Skipped | — | — | — | Sep 22, 2025 | - | ||
| 79644330 | App login problem | Closed | Low | — | Chat | shipping | 1h | ●Responded | 5/5 | — | — | Sep 19, 2025 | Sep 23, 2025 | ||
| 85169945 | Missing samples in order | Solved | Normal | — | fragranceinfluencergift-card | 6h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |||
| 96207190 | Shipping cost question | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |||
| 75526802 | Address change after shipping | Closed | Low | — | Chat | shippinginfluencer | 6h | ●Responded | 2/5 | — | — | Sep 2, 2025 | Sep 5, 2025 | ||
| 52105456 | Discount code not working | Closed | High | — | Chat | damaged | 20h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 24, 2025 | ||
| 19408124 | Item authenticity concern | Solved | High | — | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 87402853 | Return after 30-day window | Solved | Normal | — | wholesalesamples | 2d 2h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - | |||
| 24904652 | Address change after shipping | Solved | High | — | appvipdamaged | 17h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |||
| 76729968 | Klarna / Afterpay split issue | Closed | Low | — | refund | 5h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 23, 2025 | |||
| 79951164 | Where is my order? | Pending | Normal | — | Chat | influencervipsamples | - | —Skipped | — | — | — | Jul 10, 2025 | - | ||
| 28571833 | Gift card balance question | Solved | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | |||
| 73552667 | Gift card balance question | Solved | Normal | — | loyalty | 2h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | |||
| 03459322 | Discount code not working | Solved | High | — | Chat | fragranceapp | 4h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | ||
| 32601931 | Address change after shipping | Solved | Normal | — | shippingreturns | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |||
| 20958098 | Restock alert for backorder | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Jun 11, 2025 | - | ||
| 93426145 | Price match request | Solved | Low | — | Phone | damagedapp | 5h | ⊘Not fired | — | — | — | Jun 10, 2025 | - | ||
| 50476240 | App login problem | Solved | Normal | — | app | 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | |||
| 67721975 | Klarna / Afterpay split issue | Closed | Normal | — | influencersamplesfragrance | 6h | ○Sent, no reply | — | — | — | May 26, 2025 | May 28, 2025 |