Dallas Fay
kyle_connelly32@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 32137871 | Refund not received | Closed | Normal | Dallas Fay | — |  Vilma Gusikowski | Chat | — | 15h | ○Sent, no reply | — | — | — | May 8, 2026 | May 14, 2026 |
| 89582862 | Cancel subscription / Auto-replenish | Solved | Normal | Dallas Fay | — |  Mr. Cade Senger | bopisfragranceloyalty | 20h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 62548243 | Where is my order? | Solved | Normal | Dallas Fay | — |  Oscar O'Hara | Chat | refundshade-match | 5h | ⊘Not fired | — | — | — | Apr 20, 2026 | - |
| 76018708 | Shipping cost question | Solved | Low | Dallas Fay | — | Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - | |
| 37383152 | Address change after shipping | Closed | Normal | Dallas Fay | — |  Katrina Johns | returnsfragrancegift-card | 1d | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 13, 2026 | |
| 15167994 | Lost package follow-up | Solved | Normal | Dallas Fay | — |  Yazmin Jast | loyaltywholesaleapp | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 71237769 | Restock alert for backorder | Solved | Normal | Dallas Fay | — | Mr. Cade Senger | Chat | conversation-mockupappsamples | 15h | ●Responded | 5/5 | 88 | Mar 31, 2026 | - | |
| 52697868 | Address change after shipping | Solved | High | Dallas Fay | — |  Mr. Skyla Trantow | Phone | appshipping | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 19266179 | Store experience feedback | Solved | Normal | Dallas Fay | — |  Lily Raynor | shippingdamaged | 2h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 09100798 | Missing items in shipment | Solved | Normal | Dallas Fay | — |  Chaz Renner | appbopis | 11h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | |
| 50653268 | Shipping cost question | Solved | Normal | Dallas Fay | — | Vilma Gusikowski | damagedbopis | 5h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 38712511 | Missing samples in order | Pending | Normal | Dallas Fay | — |  Mr. Eliza Gerhold IV | Chat | returnsshade-match | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 35644818 | Where is my order? | Pending | Low | Dallas Fay | — | Vilma Gusikowski | Chat | returns | - | —Skipped | — | — | — | Jan 23, 2026 | - |
| 65373993 | Insider tier issue | Solved | High | Dallas Fay | — |  Kaela Friesen | wholesale | 3h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 47430912 | Order arrived damaged | Solved | Normal | Dallas Fay | — |  Eula McKenzie | Chat | shippingfragrancesamples | 2h | ●Responded | 4/5 | — | — | Jan 18, 2026 | - |
| 29095177 | Where is my order? | Closed | Normal | Dallas Fay | — |  Garth Dooley | Phone | returnsshade-matchshipping | 1d 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 9, 2026 |
| 44951479 | Klarna / Afterpay split issue | Solved | Urgent | Dallas Fay | — |  Jacklyn Dare | damagedfragrance | 10h | ●Responded | 5/5 | — | — | Dec 15, 2025 | - | |
| 41622080 | BOPIS pickup not ready | Solved | Low | Dallas Fay | — |  Tommy Kuvalis | damaged | 1d 20h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 55533377 | Shipping cost question | Solved | Normal | Dallas Fay | — |  Miss Amber Hintz Sr. | Social | — | 6d | ⊘Not fired | — | — | — | Dec 11, 2025 | - |
| 59066644 | Price match request | Solved | Normal | Dallas Fay | — | Mr. Cade Senger | Chat | — | 19h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 02719646 | App crashes at checkout | Solved | Low | Dallas Fay | — |  Faith Hilll | — | 1d 19h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 83822601 | Cancel order request | Closed | Low | Dallas Fay | — | Kaela Friesen | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 |
| 93201746 | Return after 30-day window | Pending | High | Dallas Fay | — | Vilma Gusikowski | Chat | influencer | - | —Skipped | — | — | — | Aug 30, 2025 | - |
| 44097719 | Wrong shade sent | Solved | High | Dallas Fay | — | Tommy Kuvalis | refundreturnswholesale | 1h | ●Responded | 4/5 | — | — | Aug 26, 2025 | - | |
| 26240711 | Cancel subscription / Auto-replenish | Solved | Low | Dallas Fay | — | Mr. Cade Senger | — | 5h | ●Responded | 10/11 | — | — | Aug 19, 2025 | - | |
| 38007019 | Where is my order? | Solved | Normal | Dallas Fay | — | Lily Raynor | loyaltyapp | 5h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 28322800 | Gift card balance question | Solved | Normal | Dallas Fay | — | Katrina Johns | Chat | — | 6h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - |
| 94466519 | Order arrived damaged | Solved | High | Dallas Fay | — | Tommy Kuvalis | vipgift-card | 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 98062893 | Return after 30-day window | Solved | Low | Dallas Fay | — | Miss Amber Hintz Sr. | — | 16h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 67590368 | Lost package follow-up | Solved | High | Dallas Fay | — | Yazmin Jast | Chat | shade-matchdamagedwholesale | 19h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 58977212 | Wholesale order question | Pending | Normal | Dallas Fay | — |  Julie Hodkiewicz | wholesale | - | —Skipped | — | — | — | Jul 11, 2025 | - | |
| 55234841 | Return after 30-day window | Pending | Urgent | Dallas Fay | — | Lily Raynor | influencer | - | —Skipped | — | — | — | Jun 24, 2025 | - | |
| 35116469 | Foundation match help | Solved | Normal | Dallas Fay | — | Jacklyn Dare | Chat | — | 1d 17h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 45623035 | Gift card balance question | Solved | Normal | Dallas Fay | — | Yazmin Jast | Chat | influencerapp | 19h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |