Lura Yost V
wilfred.boyer@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The app guided me to the right products without being pushy. | 74281799Lost package follow-up | Lura Yost V |  Darryl Jacobi | Apr 24, 2026, 8:53 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 93027595Pro discount enrollment | Lura Yost V |  Amely Pacocha | Apr 5, 2026, 4:19 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 00589739Cancel order request | Lura Yost V |  Eula McKenzie | Mar 25, 2026, 11:32 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 99737410Return after 30-day window | Lura Yost V |  Mr. Skyla Trantow | Mar 21, 2026, 7:14 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 00884683Price match request | Lura Yost V | Mr. Skyla Trantow | Mar 15, 2026, 12:37 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 96662620Missing items in shipment | Lura Yost V |  Kip Schroeder IV | Nov 22, 2025, 2:33 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 77381318Question about product ingredients | Lura Yost V |  Mr. Eliza Gerhold IV | Nov 17, 2025, 5:40 AM |
| 7/11 | I shop here for some categories, not others. | 13786483Loyalty points not posting | Lura Yost V |  Faith Hilll | Oct 16, 2025, 7:40 AM |
| 9/11 | Already referred three friends. They all love it too. | 72229371Restock alert for backorder | Lura Yost V | Kip Schroeder IV | Aug 30, 2025, 9:40 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 40056257Price match request | Lura Yost V |  Mr. Lonie Hudson | Aug 9, 2025, 4:09 PM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 81370402Pro discount enrollment | Lura Yost V |  Oscar O'Hara | Aug 1, 2025, 7:19 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 55315928Refund not received | Lura Yost V | Amely Pacocha | Jun 17, 2025, 10:21 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 79904637Wholesale order question | Lura Yost V | Mr. Eliza Gerhold IV | Jun 14, 2025, 6:50 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 94638565Lost package follow-up | Lura Yost V |  Jacklyn Dare | Jun 2, 2025, 11:20 PM |