HomeInbox
CustomersLura Yost V

Lura Yost V

wilfred.boyer@hotmail.com
Tickets47Responses14
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
17797564Order arrived damagedSolvedNormalLura Yost V—Vilma GusikowskiPhone
returnsrefundinfluencer
1d○Sent, no reply———May 15, 2026-
73740260Wholesale order questionPendingNormalLura Yost V—Mr. Cade SengerChat—-—Skipped———May 13, 2026-
74281799Lost package follow-upSolvedLowLura Yost V—Darryl JacobiEmail—9h●Responded5/5——Apr 23, 2026-
13189503Foundation match helpSolvedNormalLura Yost V—Leonard Waters-HowellChat—3h○Sent, no reply———Apr 7, 2026-
93027595Pro discount enrollmentSolvedLowLura Yost V—Amely PacochaEmail
shippingdamaged
6h●Responded5/5——Apr 3, 2026-
22214269Loyalty points not postingSolvedLowLura Yost V—Katrina JohnsEmail
wholesale
3d○Sent, no reply———Apr 1, 2026-
00589739Cancel order requestSolvedNormalLura Yost V—Eula McKenzieEmail
shade-matchapp
10h●Responded4/5——Mar 23, 2026-
83042797Influencer code not workingOpenLowLura Yost V—Ignatius CummerataEmail
damaged
-—Skipped———Mar 23, 2026-
99737410Return after 30-day windowSolvedNormalLura Yost V—Mr. Skyla TrantowChat
gift-cardapp
16h●Responded5/5——Mar 19, 2026-
37284864Wholesale order questionPendingHighLura Yost V—Vilma GusikowskiChat
fragrancewholesale
-—Skipped———Mar 19, 2026-
27139319Price match requestClosedNormalLura Yost V—Yazmin JastPhone
shippinggift-carddamaged
1h○Sent, no reply———Mar 14, 2026Mar 18, 2026
00884683Price match requestSolvedNormalLura Yost V—Mr. Skyla TrantowChat
fragrance
1h●Responded5/5——Mar 13, 2026-
67250862Pro discount enrollmentPendingHighLura Yost V—Dr. Mandy McLaughlinChat—-—Skipped———Feb 23, 2026-
51843513App crashes at checkoutSolvedNormalLura Yost V—Eula McKenzieChat
shade-match
3d 15h⊘Not fired———Jan 29, 2026-
74264588Influencer code not workingSolvedNormalLura Yost V—Mr. Skyla TrantowChat—16h⊘Not fired———Jan 16, 2026-
30730745Foundation match helpSolvedUrgentLura Yost V—Chaz RennerEmail
returnsfragrance
10h○Sent, no reply———Jan 13, 2026-
90564069App login problemPendingNormalLura Yost V—Kip Schroeder IVEmail
shippingrefund
-—Skipped———Jan 6, 2026-
17866669App crashes at checkoutSolvedNormalLura Yost V—Tommy KuvalisEmail
samplesshippingrefund
11h○Sent, no reply———Jan 6, 2026-
58323767Klarna / Afterpay split issueSolvedNormalLura Yost V—Ignatius CummerataEmail—18h○Sent, no reply———Jan 1, 2026-
37304219Birthday gift not receivedClosedUrgentLura Yost V—Miss Amber Hintz Sr.Email
refundapp
4h⊘Not fired———Dec 28, 2025Jan 3, 2026
59355158Store experience feedbackClosedNormalLura Yost V—Dr. Mandy McLaughlinEmail
gift-cardsamplesloyalty
1h⊘Not fired———Dec 18, 2025Dec 23, 2025
03645645Discount code not workingSolvedNormalLura Yost V—Julie HodkiewiczChat
vipdamagedbopis
6h○Sent, no reply———Dec 1, 2025-
09278424Wrong shade sentSolvedNormalLura Yost V—Faith HilllChat
fragranceloyaltywholesale
6h⊘Not fired———Nov 27, 2025-
96662620Missing items in shipmentSolvedNormalLura Yost V—Kip Schroeder IVChat
gift-cardrefund
7h●Responded5/5——Nov 21, 2025-
57065301BOPIS order cancelled at storePendingNormalLura Yost V—Mr. Lonie HudsonEmail
wholesalegift-card
-—Skipped———Nov 12, 2025-
77381318Question about product ingredientsSolvedHighLura Yost V—Mr. Eliza Gerhold IVEmail
returns
7d 20h●Responded4/11——Nov 7, 2025-
01539102App login problemSolvedNormalLura Yost V—Kaela FriesenSocial
loyalty
6h⊘Not fired———Oct 23, 2025-
13786483Loyalty points not postingSolvedLowLura Yost V—Faith HilllPhone
damagedloyalty
18h●Responded7/11——Oct 14, 2025-
73248949Question about product ingredientsSolvedNormalLura Yost V—Dr. Mandy McLaughlinEmail
loyaltyinfluencerwholesale
6h○Sent, no reply———Oct 1, 2025-
88934871Order arrived damagedSolvedNormalLura Yost V—Kaela FriesenEmail
app
1d 8h○Sent, no reply———Sep 28, 2025-
94908521Gift card balance questionClosedNormalLura Yost V—Chaz RennerChat
shippingdamagedvip
2d 21h○Sent, no reply———Sep 26, 2025Oct 2, 2025
62909951Birthday gift not receivedSolvedNormalLura Yost V—Kip Schroeder IVChat
gift-cardapp
6h○Sent, no reply———Sep 7, 2025-
66081424Missing items in shipmentSolvedNormalLura Yost V—Oscar O'HaraChat
shippinginfluencerbopis
6h○Sent, no reply———Sep 5, 2025-
67546296Store experience feedbackSolvedLowLura Yost V—Oscar O'HaraEmail—8h○Sent, no reply———Sep 1, 2025-
72229371Restock alert for backorderSolvedHighLura Yost V—Kip Schroeder IVChat
refundwholesalereturns
1h●Responded9/11——Aug 29, 2025-
48332525Question about product ingredientsSolvedUrgentLura Yost V—Darryl JacobiEmail
shippingvip
11h○Sent, no reply———Aug 17, 2025-
62153631Wrong shade sentSolvedNormalLura Yost V—Leonard Waters-HowellPhone
bopisvip
4h○Sent, no reply———Aug 9, 2025-
40056257Price match requestSolvedNormalLura Yost V—Mr. Lonie HudsonEmail
loyaltyshade-matchfragrance
4h●Responded5/5——Aug 7, 2025-
81370402Pro discount enrollmentClosedNormalLura Yost V—Oscar O'HaraEmail
loyaltysamplesapp
4h●Responded3/5——Aug 1, 2025Aug 8, 2025
52295458Influencer code not workingSolvedNormalLura Yost V—Miss Amber Hintz Sr.Email—2h○Sent, no reply———Jul 23, 2025-
55315928Refund not receivedSolvedHighLura Yost V—Amely PacochaEmail
appdamagedbopis
2d 1h●Responded4/5——Jun 13, 2025-
79904637Wholesale order questionSolvedNormalLura Yost V—Mr. Eliza Gerhold IVEmail—4h●Responded5/5——Jun 13, 2025-
60440309Insider tier issueSolvedNormalLura Yost V—Leonard Waters-HowellEmail
refundbopis
3h○Sent, no reply———Jun 13, 2025-
35006257Missing samples in orderSolvedNormalLura Yost V—Ignatius CummerataChat
samplesloyalty
5h○Sent, no reply———Jun 10, 2025-
02125483Where is my order?SolvedNormalLura Yost V—Garth DooleyEmail
returns
9h○Sent, no reply———Jun 10, 2025-
84783385Insider tier issueOpenUrgentLura Yost V—Ignatius CummerataChat
shade-matchfragranceinfluencer
-—Skipped———Jun 6, 2025-
94638565Lost package follow-upSolvedNormalLura Yost V—Jacklyn DarePhone
damagedinfluencerloyalty
21h●Responded5/5——May 31, 2025-
Page 1 of 1

Properties

Customer
Name
Lura Yost V
Email
wilfred.boyer@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
16,283
Lifetime spend
—
Last purchase
May 5, 2026
Skin tone
light
Foundation shade
21W
Skin concerns
fine-lines, dryness, dark-circles
Allergies / restrictions
fragrance-free
Favorite brands
Glossier, Tatcha
YTD spend
3,691
App installed
—
App last opened
May 7, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
6
Preferred category
—
Tickets
Tickets
47
Last seen
May 15, 2026
Responses
Avg rating
5.07