Byron O'Keefe
lyle_fay61@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47652925 | Wrong shade sent | Closed | Normal | Byron O'Keefe | — |  Steve O'Conner | fragrancegift-cardreturns | 1d 7h | ●Responded | 4/5 | — | — | May 21, 2026 | May 24, 2026 | |
| 56680364 | Return after 30-day window | Solved | Low | Byron O'Keefe | — |  Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 78390236 | Price match request | Closed | Normal | Byron O'Keefe | — |  Mr. Skyla Trantow | Chat | — | 2h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 |
| 92641542 | Refund not received | Solved | Normal | Byron O'Keefe | — | Mr. Skyla Trantow | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - |
| 32535910 | App login problem | Pending | Low | Byron O'Keefe | — | Mr. Skyla Trantow | damagedshipping | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 57371403 | Discount code not working | Pending | Normal | Byron O'Keefe | — | Ignatius Cummerata | samplesshade-match | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 28187659 | Order arrived damaged | Closed | Urgent | Byron O'Keefe | — |  Jacklyn Dare | Phone | bopis | 1h | ●Responded | 5/5 | — | — | Apr 7, 2026 | Apr 12, 2026 |
| 63896513 | Gift card balance question | Closed | Normal | Byron O'Keefe | — | Mr. Skyla Trantow | Chat | fragrance | 1d 4h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 36654859 | BOPIS pickup not ready | Pending | Normal | Byron O'Keefe | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Mar 7, 2026 | - | |
| 91261312 | Insider tier issue | Solved | Low | Byron O'Keefe | — |  Tommy Kuvalis | refundwholesalereturns | 6h | ●Responded | 9/11 | — | — | Feb 28, 2026 | - | |
| 74070016 | Wholesale order question | Solved | Normal | Byron O'Keefe | — |  Garth Dooley | refund | 4h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - | |
| 55988259 | Item authenticity concern | Solved | Urgent | Byron O'Keefe | — |  Darryl Jacobi | Chat | refundfragrance | 9d 12h | ⊘Not fired | — | — | — | Feb 11, 2026 | - |
| 55642611 | Question about product ingredients | Solved | Normal | Byron O'Keefe | — |  Faith Hilll | fragrance | 2d 7h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 11872657 | Pro discount enrollment | Closed | Low | Byron O'Keefe | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 29, 2026 | |
| 16322257 | App login problem | Solved | Low | Byron O'Keefe | — | Garth Dooley | Chat | — | 20h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 55009881 | Question about product ingredients | Closed | Low | Byron O'Keefe | — |  Chaz Renner | Chat | refundfragrance | 6h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 12, 2026 |
| 80757782 | App crashes at checkout | Solved | Normal | Byron O'Keefe | — |  Mr. Cade Senger | shippingfragrancesamples | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 59826312 | Wrong shade sent | Solved | Normal | Byron O'Keefe | — |  Miss Amber Hintz Sr. | gift-cardreturnsrefund | 9h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 90758419 | Return after 30-day window | Closed | Normal | Byron O'Keefe | — | Mr. Skyla Trantow | Chat | — | 1d 13h | ●Responded | 3/5 | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 13023702 | Gift card balance question | Solved | Normal | Byron O'Keefe | — | Steve O'Conner | influencer | 3h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 27447936 | App login problem | Solved | High | Byron O'Keefe | — | Mr. Skyla Trantow | Chat | damagedreturnssamples | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - |
| 33053093 | Wrong shade sent | Solved | Low | Byron O'Keefe | — | Jacklyn Dare | Phone | shade-matchwholesale | 2d 7h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 42174031 | Insider tier issue | Solved | Urgent | Byron O'Keefe | — |  Leonard Waters-Howell | Chat | vipsamplesreturns | 18h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - |
| 88419535 | Pro discount enrollment | Solved | Normal | Byron O'Keefe | — | Mr. Skyla Trantow | damagedshade-match | 1h | ●Responded | 5/5 | — | — | Oct 24, 2025 | - | |
| 94988941 | Refund not received | Solved | Normal | Byron O'Keefe | — | Lily Raynor | — | 1h | ●Responded | 1/5 | — | — | Sep 22, 2025 | - | |
| 34242096 | Klarna / Afterpay split issue | Closed | Low | Byron O'Keefe | — | Chaz Renner | influencerrefund | 4h | ●Responded | 5/5 | — | — | Sep 18, 2025 | Sep 25, 2025 | |
| 04578301 | Cancel order request | Solved | High | Byron O'Keefe | — | Faith Hilll | Chat | — | 5h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 56215830 | Store experience feedback | Solved | Low | Byron O'Keefe | — | Jacklyn Dare | Chat | app | 2h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 04342910 | Price match request | Solved | Normal | Byron O'Keefe | — |  Katrina Johns | vipshade-matchapp | 2h | ●Responded | 5/5 | — | — | Aug 26, 2025 | - | |
| 10116775 | Wholesale order question | Pending | Normal | Byron O'Keefe | — |  Dr. Mandy McLaughlin | shade-match | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 48183787 | Price match request | Closed | Normal | Byron O'Keefe | — |  Mr. Lonie Hudson | Chat | — | 6d 3h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 21, 2025 |
| 10334175 | Question about product ingredients | Solved | Normal | Byron O'Keefe | — |  Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |
| 44522911 | Wrong shade sent | Solved | Normal | Byron O'Keefe | — | Katrina Johns | Chat | shippingloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 13424785 | Loyalty points not posting | Closed | Normal | Byron O'Keefe | — | Chaz Renner | refundloyalty | 11h | ●Responded | 2/5 | — | — | Jul 1, 2025 | Jul 6, 2025 | |
| 78207476 | Influencer code not working | Solved | Low | Byron O'Keefe | — | Faith Hilll | Phone | — | 2d 20h | ●Responded | 4/5 | — | — | Jun 26, 2025 | - |
| 41945535 | Discount code not working | Solved | Normal | Byron O'Keefe | — |  Vilma Gusikowski | Phone | bopisgift-cardfragrance | 6h | ⊘Not fired | — | — | — | Jun 17, 2025 | - |
| 50059196 | Klarna / Afterpay split issue | Solved | High | Byron O'Keefe | — | Dr. Mandy McLaughlin | refundappinfluencer | 4h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |