Shirley Cartwright
katelin89@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 57787735Cancel order request | Shirley Cartwright |  Kip Schroeder IV | May 16, 2026, 9:03 PM |
| 1/5 | The app, website, and store gave me three different return policies. | 57834613Price match request | Shirley Cartwright |  Tommy Kuvalis | May 11, 2026, 3:15 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 67547903App crashes at checkout | Shirley Cartwright |  Lily Raynor | Mar 16, 2026, 10:38 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 51358317Wholesale order question | Shirley Cartwright |  Kaela Friesen | Mar 8, 2026, 6:35 AM |
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 85601948BOPIS order cancelled at store | Shirley Cartwright |  Oscar O'Hara | Mar 5, 2026, 5:39 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 84955708Loyalty points not posting | Shirley Cartwright |  Yazmin Jast | Feb 5, 2026, 3:13 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 69809026Address change after shipping | Shirley Cartwright |  Chaz Renner | Feb 4, 2026, 11:29 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 57288168Refund not received | Shirley Cartwright |  Leonard Waters-Howell | Dec 26, 2025, 10:30 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 75401993Order arrived damaged | Shirley Cartwright | Leonard Waters-Howell | Dec 2, 2025, 1:07 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 10059169BOPIS pickup not ready | Shirley Cartwright |  Dr. Mandy McLaughlin | Aug 7, 2025, 7:58 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 99164331Restock alert for backorder | Shirley Cartwright |  Vilma Gusikowski | Jul 26, 2025, 1:41 AM |