Shirley Cartwright
katelin89@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57787735 | Cancel order request | Solved | Normal | Shirley Cartwright | — |  Kip Schroeder IV | shipping | 5h | ●Responded | 10/11 | — | — | May 15, 2026 | - | |
| 82068069 | Missing samples in order | Solved | High | Shirley Cartwright | — |  Lily Raynor | Social | — | 14h | ⊘Not fired | — | — | — | May 9, 2026 | - |
| 57834613 | Price match request | Closed | Urgent | Shirley Cartwright | — |  Tommy Kuvalis | — | 1d 15h | ●Responded | 1/5 | — | — | May 8, 2026 | May 11, 2026 | |
| 27269027 | Birthday gift not received | Solved | Normal | Shirley Cartwright | — |  Julie Hodkiewicz | fragrancebopis | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 98660901 | Insider tier issue | Pending | Urgent | Shirley Cartwright | — |  Steve O'Conner | Chat | returns | - | —Skipped | — | — | — | Apr 21, 2026 | - |
| 28311821 | App crashes at checkout | Closed | High | Shirley Cartwright | — |  Miss Amber Hintz Sr. | Social | vipreturns | 19h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 20, 2026 |
| 16736722 | BOPIS pickup not ready | Closed | High | Shirley Cartwright | — | Kip Schroeder IV | Chat | samplesshipping | 3h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 |
| 53952568 | App crashes at checkout | Solved | High | Shirley Cartwright | — |  Amely Pacocha | Chat | refundshipping | 12h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 67547903 | App crashes at checkout | Solved | Normal | Shirley Cartwright | — | Lily Raynor | samples | 17h | ●Responded | 4/5 | — | — | Mar 14, 2026 | - | |
| 51358317 | Wholesale order question | Solved | Normal | Shirley Cartwright | — |  Kaela Friesen | — | 2h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | |
| 85601948 | BOPIS order cancelled at store | Closed | Normal | Shirley Cartwright | — |  Oscar O'Hara | — | 2d 17h | ●Responded | 4/5 | — | — | Feb 28, 2026 | Mar 4, 2026 | |
| 16344535 | Wrong shade sent | Pending | Normal | Shirley Cartwright | — | Lily Raynor | bopis | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 84955708 | Loyalty points not posting | Closed | High | Shirley Cartwright | — |  Yazmin Jast | wholesaleloyaltyshade-match | 5h | ●Responded | 4/5 | — | — | Feb 4, 2026 | Feb 6, 2026 | |
| 26901295 | Order arrived damaged | Solved | Normal | Shirley Cartwright | — |  Jacklyn Dare | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 4, 2026 | - |
| 69809026 | Address change after shipping | Solved | Low | Shirley Cartwright | — |  Chaz Renner | — | 22h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - | |
| 76588390 | Restock alert for backorder | Solved | Normal | Shirley Cartwright | — |  Eula McKenzie | Chat | app | 8h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 19718424 | Allergic reaction concern | Pending | Low | Shirley Cartwright | — | Kaela Friesen | bopis | - | —Skipped | — | — | — | Jan 8, 2026 | - | |
| 08925884 | Birthday gift not received | Solved | Low | Shirley Cartwright | — | Kip Schroeder IV | Chat | shade-matchgift-cardshipping | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 20680446 | Missing items in shipment | Solved | Normal | Shirley Cartwright | — |  Darryl Jacobi | Chat | fragrancegift-cardwholesale | 8d 18h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 57288168 | Refund not received | Closed | Normal | Shirley Cartwright | — |  Leonard Waters-Howell | Chat | samples | 3h | ●Responded | 3/5 | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 48774516 | Question about product ingredients | Closed | Normal | Shirley Cartwright | — |  Katrina Johns | — | 2d 22h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 17, 2025 | |
| 02003114 | Loyalty points not posting | Solved | Normal | Shirley Cartwright | — |  Garth Dooley | fragranceinfluencer | 20h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 75401993 | Order arrived damaged | Solved | Normal | Shirley Cartwright | — | Leonard Waters-Howell | refundreturns | 2h | ●Responded | 5/5 | — | — | Nov 30, 2025 | - | |
| 34043150 | Allergic reaction concern | Pending | Normal | Shirley Cartwright | — |  Mr. Eliza Gerhold IV | Chat | appshipping | - | —Skipped | — | — | — | Nov 25, 2025 | - |
| 55658363 | Influencer code not working | Solved | Normal | Shirley Cartwright | — |  Mr. Cade Senger | Chat | gift-cardshade-matchloyalty | 2d 19h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 07887010 | Store experience feedback | Closed | Normal | Shirley Cartwright | — | Leonard Waters-Howell | Chat | returnsrefundfragrance | 5h | ⊘Not fired | — | — | — | Nov 2, 2025 | Nov 7, 2025 |
| 93107015 | Birthday gift not received | Solved | Low | Shirley Cartwright | — | Amely Pacocha | vip | 6h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 51760624 | Birthday gift not received | Closed | Normal | Shirley Cartwright | — | Kaela Friesen | Social | refundfragrance | 6h | ⊘Not fired | — | — | — | Oct 23, 2025 | Oct 30, 2025 |
| 74471540 | Discount code not working | Solved | Normal | Shirley Cartwright | — | Mr. Eliza Gerhold IV | Chat | returnsinfluencerdamaged | 21h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - |
| 41225729 | Question about product ingredients | Solved | Normal | Shirley Cartwright | — |  Vilma Gusikowski | Chat | influencervip | 5h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 90964171 | Order arrived damaged | Closed | Low | Shirley Cartwright | — | Steve O'Conner | Chat | shippinggift-card | 1h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 6, 2025 |
| 03275056 | Order arrived damaged | Solved | Normal | Shirley Cartwright | — | Lily Raynor | bopisrefundapp | 1d | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 41534645 | Return after 30-day window | Solved | Normal | Shirley Cartwright | — | Kip Schroeder IV | — | 1d 1h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 52328083 | Store experience feedback | Closed | High | Shirley Cartwright | — | Eula McKenzie | Phone | shippingwholesale | 1h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 10, 2025 |
| 71395949 | Address change after shipping | Pending | Normal | Shirley Cartwright | — | Leonard Waters-Howell | Phone | shade-match | - | —Skipped | — | — | — | Sep 3, 2025 | - |
| 06003553 | Birthday gift not received | Solved | Low | Shirley Cartwright | — | Katrina Johns | Chat | shippingfragranceshade-match | 1d 13h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 10059169 | BOPIS pickup not ready | Solved | Normal | Shirley Cartwright | — |  Dr. Mandy McLaughlin | Chat | bopis | 4h | ●Responded | 5/5 | — | — | Aug 5, 2025 | - |
| 74648822 | Cancel subscription / Auto-replenish | Closed | High | Shirley Cartwright | — | Kaela Friesen | vipappdamaged | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 66161181 | Missing samples in order | Solved | Normal | Shirley Cartwright | — | Dr. Mandy McLaughlin | wholesalebopis | 2d 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 99164331 | Restock alert for backorder | Closed | Normal | Shirley Cartwright | — | Vilma Gusikowski | — | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 73152006 | Lost package follow-up | Solved | Normal | Shirley Cartwright | — |  Mr. Lonie Hudson | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 75868446 | Wholesale order question | Solved | Normal | Shirley Cartwright | — | Chaz Renner | Social | vip | 22h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 69807814 | Missing items in shipment | Solved | Urgent | Shirley Cartwright | — |  Mr. Skyla Trantow | wholesalereturnssamples | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |