Renee Balistreri
javier_langworth@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31365481 | Loyalty points not posting | Closed | Normal | — | Chat | samples | 21h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | ||
| 41154553 | Restock alert for backorder | Solved | High | — | Phone | wholesale | 19h | ●Responded | 5/5 | — | — | May 11, 2026 | - | ||
| 06125086 | Store experience feedback | Closed | Urgent | — | Social | influencershipping | 3h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 13, 2026 | ||
| 12756691 | Price match request | Solved | Normal | — | Chat | damagedrefund | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | ||
| 37364772 | Restock alert for backorder | Solved | Normal | — | — | 2h | ●Responded | 10/11 | — | — | Mar 9, 2026 | - | |||
| 22748962 | Influencer code not working | Solved | Normal | — | Phone | samplesvipreturns | 5h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | ||
| 73190897 | Refund not received | Solved | Normal | — | Social | app | 15h | ⊘Not fired | — | — | — | Feb 10, 2026 | - | ||
| 57168462 | Missing samples in order | Solved | Normal | — | Chat | bopis | 5h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | ||
| 30730902 | Birthday gift not received | Solved | Normal | — | Phone | vip | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 22260329 | App login problem | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Jan 14, 2026 | - | ||
| 04098447 | Restock alert for backorder | Solved | Normal | — | Chat | fragranceinfluencergift-card | 8h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 18803660 | Restock alert for backorder | Solved | Normal | — | Chat | wholesaleshade-matchdamaged | 1h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | ||
| 49155638 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | bopisloyaltyinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 1, 2025 | ||
| 82930944 | Store experience feedback | Pending | Normal | — | Chat | fragrancedamagedvip | - | —Skipped | — | — | — | Nov 21, 2025 | - | ||
| 86113519 | Missing items in shipment | Solved | Low | — | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |||
| 32395195 | Item authenticity concern | Solved | Normal | — | Chat | damagedbopisgift-card | 5h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | ||
| 71915781 | Influencer code not working | Solved | Normal | — | refund | 8h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 14320687 | Wholesale order question | Closed | High | — | Chat | samplesreturnsvip | 3h | ○Sent, no reply | — | — | — | Sep 29, 2025 | Oct 6, 2025 | ||
| 25293985 | Foundation match help | Solved | Normal | — | — | 4h | ●Responded | 4/5 | — | — | Sep 26, 2025 | - | |||
| 63872579 | Missing samples in order | Solved | High | — | app | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |||
| 53006925 | Store experience feedback | Solved | Normal | — | Phone | — | 1d 15h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 51194147 | Restock alert for backorder | Pending | High | — | — | - | —Skipped | — | — | — | Sep 8, 2025 | - | |||
| 41586658 | Klarna / Afterpay split issue | Solved | High | — | Chat | appsamples | 5h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - | ||
| 46115956 | Restock alert for backorder | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 | |||
| 15566283 | Birthday gift not received | Closed | Low | — | damaged | 4h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 21, 2025 | |||
| 88466164 | Birthday gift not received | Solved | Urgent | — | influencervipsamples | 2d 16h | ●Responded | 3/5 | — | — | Jun 26, 2025 | - | |||
| 15364448 | Pro discount enrollment | Solved | High | — | Chat | — | 1h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - | ||
| 53901944 | Discount code not working | Closed | Low | — | Chat | influencersamples | 7d 14h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jul 4, 2025 | ||
| 61341860 | Cancel order request | Solved | Normal | — | Chat | refundfragrance | 1h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | ||
| 88775046 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | bopis | - | —Skipped | — | — | — | Jun 12, 2025 | - | ||
| 78939441 | Birthday gift not received | Pending | High | — | — | - | —Skipped | — | — | — | Jun 11, 2025 | - |