Henrietta Gleason
wilma10@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41668691 | Cancel subscription / Auto-replenish | Closed | Normal | Henrietta Gleason | — |  Mr. Cade Senger | vipsamples | 1d 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |
| 99373217 | Klarna / Afterpay split issue | Closed | High | Henrietta Gleason | — |  Leonard Waters-Howell | damaged | 16h | ○Sent, no reply | — | — | — | May 12, 2026 | May 20, 2026 | |
| 01864734 | Foundation match help | Solved | Normal | Henrietta Gleason | — |  Kip Schroeder IV | Phone | refundshade-matchgift-card | 5h | ⊘Not fired | — | — | — | May 6, 2026 | - |
| 89769865 | Lost package follow-up | Open | Normal | Henrietta Gleason | — |  Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Apr 28, 2026 | - |
| 42973408 | App crashes at checkout | Solved | High | Henrietta Gleason | — | Kaela Friesen | vipreturnsinfluencer | 20h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |
| 77975600 | Store experience feedback | Solved | Normal | Henrietta Gleason | — |  Garth Dooley | loyaltygift-card | 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 96041303 | Where is my order? | Solved | Low | Henrietta Gleason | — |  Julie Hodkiewicz | — | 2h | ●Responded | 2/5 | — | — | Apr 16, 2026 | - | |
| 88723922 | Address change after shipping | Closed | Normal | Henrietta Gleason | — | Julie Hodkiewicz | Phone | wholesale | 10d | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 29, 2026 |
| 15248681 | Gift card balance question | Solved | Normal | Henrietta Gleason | — |  Chaz Renner | shade-matchfragranceshipping | 7h | ●Responded | 10/11 | — | — | Apr 12, 2026 | - | |
| 03354566 | Klarna / Afterpay split issue | Pending | Normal | Henrietta Gleason | — | Leonard Waters-Howell | Chat | influencerwholesale | - | —Skipped | — | — | — | Apr 2, 2026 | - |
| 68765261 | Question about product ingredients | Open | High | Henrietta Gleason | — |  Eula McKenzie | damagedloyaltysamples | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 20723141 | Cancel subscription / Auto-replenish | Pending | Low | Henrietta Gleason | — |  Tommy Kuvalis | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 19058235 | App crashes at checkout | Closed | Normal | Henrietta Gleason | — | Garth Dooley | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 |
| 08728521 | Missing samples in order | Pending | High | Henrietta Gleason | — | Mr. Cade Senger | Phone | refundwholesaleshade-match | - | —Skipped | — | — | — | Feb 27, 2026 | - |
| 30010563 | Order arrived damaged | Pending | Normal | Henrietta Gleason | — |  Steve O'Conner | app | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 08242370 | Price match request | Solved | Low | Henrietta Gleason | — |  Miss Amber Hintz Sr. | gift-cardsamples | 2d 19h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 94889433 | Item authenticity concern | Solved | Normal | Henrietta Gleason | — |  Yazmin Jast | damagedloyaltysamples | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 98641729 | Store experience feedback | Solved | Low | Henrietta Gleason | — |  Faith Hilll | Chat | vip | 3h | ●Responded | 10/11 | — | — | Jan 15, 2026 | - |
| 14647892 | Refund not received | Solved | Normal | Henrietta Gleason | — | Miss Amber Hintz Sr. | refundgift-card | 13h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 81874967 | Loyalty points not posting | Closed | Normal | Henrietta Gleason | — | Kaela Friesen | influencerreturns | 11h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 5, 2026 | |
| 40845659 | Store experience feedback | Pending | Normal | Henrietta Gleason | — |  Katrina Johns | Chat | returns | - | —Skipped | — | — | — | Dec 28, 2025 | - |
| 77003748 | Return after 30-day window | Solved | Normal | Henrietta Gleason | — |  Darryl Jacobi | Chat | shipping | 5h | ●Responded | 9/11 | — | — | Dec 19, 2025 | - |
| 03917326 | Question about product ingredients | Solved | Urgent | Henrietta Gleason | — |  Ignatius Cummerata | — | 8d 21h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 07324654 | Gift card balance question | Solved | High | Henrietta Gleason | — |  Mr. Skyla Trantow | refundbopisloyalty | 13h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 76046102 | Pro discount enrollment | Pending | Normal | Henrietta Gleason | — |  Vilma Gusikowski | Phone | refundbopis | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 94797747 | App login problem | Closed | Low | Henrietta Gleason | — | Tommy Kuvalis | bopisapprefund | 5h | ●Responded | 10/11 | — | — | Nov 28, 2025 | Nov 30, 2025 | |
| 45715190 | Cancel subscription / Auto-replenish | Closed | Normal | Henrietta Gleason | — |  Dr. Mandy McLaughlin | Social | — | 1h | ⊘Not fired | — | — | — | Nov 26, 2025 | Nov 30, 2025 |
| 52609348 | Discount code not working | Solved | Normal | Henrietta Gleason | — |  Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 77838244 | Store experience feedback | Solved | Normal | Henrietta Gleason | — | Miss Amber Hintz Sr. | loyaltyinfluencer | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 20782846 | Allergic reaction concern | Solved | Normal | Henrietta Gleason | — | Eula McKenzie | gift-carddamaged | 1h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | |
| 73354208 | Cancel order request | Solved | High | Henrietta Gleason | — | Mr. Skyla Trantow | Chat | bopis | 22h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - |
| 08125617 | Item authenticity concern | Solved | High | Henrietta Gleason | — | Miss Amber Hintz Sr. | fragrancesamples | 19h | ●Responded | 4/5 | — | — | Oct 26, 2025 | - | |
| 50856044 | App crashes at checkout | Solved | Normal | Henrietta Gleason | — | Faith Hilll | Chat | appdamaged | 1d 10h | ⊘Not fired | — | — | — | Oct 25, 2025 | - |
| 17476024 | Store experience feedback | Solved | Normal | Henrietta Gleason | — | Tommy Kuvalis | shade-match | 7h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 17095662 | Missing items in shipment | Closed | Normal | Henrietta Gleason | — | Vilma Gusikowski | Phone | — | 22h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 15, 2025 |
| 95894035 | BOPIS order cancelled at store | Pending | Normal | Henrietta Gleason | — | Vilma Gusikowski | vip | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 41562988 | Restock alert for backorder | Solved | Low | Henrietta Gleason | — | Mr. Cade Senger | bopisshipping | 2d 13h | ●Responded | 4/5 | — | — | Sep 6, 2025 | - | |
| 40646593 | Missing samples in order | Closed | Normal | Henrietta Gleason | — | Garth Dooley | Chat | gift-cardrefund | 10h | ●Responded | 7/11 | — | — | Aug 29, 2025 | Sep 5, 2025 |
| 39612639 | Wholesale order question | Solved | Normal | Henrietta Gleason | — | Leonard Waters-Howell | Social | returnsdamaged | 9h | ⊘Not fired | — | — | — | Aug 18, 2025 | - |
| 09653644 | Refund not received | Solved | Normal | Henrietta Gleason | — | Steve O'Conner | wholesaleshipping | 12h | ●Responded | 5/5 | — | — | Jul 27, 2025 | - | |
| 31263479 | Allergic reaction concern | Solved | Normal | Henrietta Gleason | — | Steve O'Conner | Chat | — | 1h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - |
| 56850938 | BOPIS order cancelled at store | Solved | Normal | Henrietta Gleason | — | Katrina Johns | fragrance | 13h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 42469184 | App crashes at checkout | Solved | High | Henrietta Gleason | — | Eula McKenzie | Phone | returnswholesaleapp | 13h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 16389403 | Loyalty points not posting | Solved | High | Henrietta Gleason | — | Garth Dooley | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 00058301 | Foundation match help | Solved | Normal | Henrietta Gleason | — |  Mr. Eliza Gerhold IV | Chat | influencer | 1d 10h | ●Responded | 4/5 | — | — | Jul 16, 2025 | - |
| 25605627 | Shipping cost question | Solved | High | Henrietta Gleason | — | Faith Hilll | Phone | wholesaleapp | 3h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 25789173 | Missing items in shipment | Pending | Normal | Henrietta Gleason | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 09798870 | Lost package follow-up | Solved | Low | Henrietta Gleason | — | Ignatius Cummerata | samplesloyalty | 1d 21h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 98311980 | Cancel order request | Solved | Normal | Henrietta Gleason | — | Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 08474680 | Cancel subscription / Auto-replenish | Solved | Low | Henrietta Gleason | — | Kip Schroeder IV | — | 6h | ●Responded | 5/5 | — | — | May 31, 2025 | - |