Blaise Schultz
lucille.will@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 41796015Insider tier issue | Blaise Schultz |  Katrina Johns | May 19, 2026, 4:27 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 66220380App login problem | Blaise Schultz |  Vilma Gusikowski | May 9, 2026, 8:15 AM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 11446019Insider tier issue | Blaise Schultz |  Jacklyn Dare | Mar 27, 2026, 7:07 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 22239245Loyalty points not posting | Blaise Schultz |  Eula McKenzie | Mar 20, 2026, 9:45 PM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 60419106Cancel subscription / Auto-replenish | Blaise Schultz |  Kip Schroeder IV | Mar 19, 2026, 5:23 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 96258722Return after 30-day window | Blaise Schultz |  Mr. Lonie Hudson | Feb 20, 2026, 10:35 PM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 67928560Address change after shipping | Blaise Schultz | Jacklyn Dare | Feb 7, 2026, 7:12 PM |
| 2/5 | The shade quiz was completely off for my undertone. | 90568144Wrong shade sent | Blaise Schultz |  Lily Raynor | Jan 17, 2026, 8:11 AM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 52354742Birthday gift not received | Blaise Schultz |  Miss Amber Hintz Sr. | Jan 3, 2026, 2:25 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 67516416Birthday gift not received | Blaise Schultz |  Kaela Friesen | Dec 25, 2025, 9:47 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 02571041Wrong shade sent | Blaise Schultz |  Dr. Mandy McLaughlin | Dec 18, 2025, 8:40 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 52948275Birthday gift not received | Blaise Schultz | Mr. Lonie Hudson | Sep 19, 2025, 7:43 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 43659996Pro discount enrollment | Blaise Schultz |  Faith Hilll | Aug 26, 2025, 5:36 AM |
| 3/5 | It worked. Nothing special, nothing bad. | 13889372BOPIS pickup not ready | Blaise Schultz | Jacklyn Dare | Jul 12, 2025, 1:00 AM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 08135264Return after 30-day window | Blaise Schultz |  Leonard Waters-Howell | Jun 17, 2025, 8:51 PM |