Blaise Schultz
lucille.will@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41796015 | Insider tier issue | Closed | Normal | Blaise Schultz | — |  Katrina Johns | — | 2d | ●Responded | 4/5 | — | — | May 15, 2026 | May 19, 2026 | |
| 66220380 | App login problem | Closed | Low | Blaise Schultz | — |  Vilma Gusikowski | fragrance | 22h | ●Responded | 10/11 | — | — | May 7, 2026 | May 13, 2026 | |
| 21320304 | Order arrived damaged | Pending | Normal | Blaise Schultz | — |  Garth Dooley | fragrance | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 11446019 | Insider tier issue | Solved | Normal | Blaise Schultz | — |  Jacklyn Dare | wholesalevip | 1d 15h | ●Responded | 1/5 | — | — | Mar 24, 2026 | - | |
| 22239245 | Loyalty points not posting | Closed | Low | Blaise Schultz | — |  Eula McKenzie | shipping | 6h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 24, 2026 | |
| 60419106 | Cancel subscription / Auto-replenish | Solved | Normal | Blaise Schultz | — |  Kip Schroeder IV | Chat | gift-card | 6h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - |
| 09221056 | Foundation match help | Solved | Normal | Blaise Schultz | — |  Yazmin Jast | Phone | — | 1d 23h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 78463390 | Missing samples in order | Closed | High | Blaise Schultz | — |  Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 5, 2026 | |
| 85523666 | Refund not received | Solved | Low | Blaise Schultz | — |  Leonard Waters-Howell | gift-cardshade-matchsamples | 2h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 96258722 | Return after 30-day window | Solved | Normal | Blaise Schultz | — |  Mr. Lonie Hudson | Phone | vip | 8h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 41256235 | Insider tier issue | Solved | Low | Blaise Schultz | — |  Ignatius Cummerata | damagedvipbopis | 1d 16h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 67928560 | Address change after shipping | Closed | Normal | Blaise Schultz | — | Jacklyn Dare | Chat | — | 7d 17h | ●Responded | 1/5 | — | — | Jan 30, 2026 | Feb 11, 2026 |
| 72378661 | Gift card balance question | Pending | Low | Blaise Schultz | — |  Mr. Cade Senger | Chat | gift-cardshipping | - | —Skipped | — | — | — | Jan 21, 2026 | - |
| 40930254 | Loyalty points not posting | Closed | High | Blaise Schultz | — | Yazmin Jast | Chat | — | 4h | ⊘Not fired | — | — | — | Jan 16, 2026 | Jan 21, 2026 |
| 90568144 | Wrong shade sent | Solved | Normal | Blaise Schultz | — |  Lily Raynor | shade-matchreturnssamples | 8h | ●Responded | 2/5 | — | — | Jan 16, 2026 | - | |
| 34906170 | App login problem | Solved | Low | Blaise Schultz | — |  Tommy Kuvalis | Chat | samplesinfluencergift-card | 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 58884070 | Wrong shade sent | Solved | Normal | Blaise Schultz | — | Yazmin Jast | — | 15h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 52692294 | Foundation match help | Closed | Normal | Blaise Schultz | — |  Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 5, 2026 |
| 52354742 | Birthday gift not received | Solved | Normal | Blaise Schultz | — |  Miss Amber Hintz Sr. | Chat | loyalty | 1h | ●Responded | 9/11 | — | — | Jan 2, 2026 | - |
| 52888779 | Refund not received | Closed | High | Blaise Schultz | — | Ignatius Cummerata | — | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 67516416 | Birthday gift not received | Solved | High | Blaise Schultz | — |  Kaela Friesen | bopis | 5h | ●Responded | 5/5 | — | — | Dec 25, 2025 | - | |
| 02571041 | Wrong shade sent | Solved | High | Blaise Schultz | — |  Dr. Mandy McLaughlin | Chat | damagedwholesaleloyalty | 3h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - |
| 21765367 | App login problem | Solved | Normal | Blaise Schultz | — | Lily Raynor | shade-matchinfluencerloyalty | 1d 22h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 05389538 | Shipping cost question | Closed | Normal | Blaise Schultz | — | Garth Dooley | refundshipping | 14h | ⊘Not fired | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |
| 53169453 | Lost package follow-up | Solved | High | Blaise Schultz | — |  Mr. Eliza Gerhold IV | Chat | damagedinfluencer | 4h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 07867002 | Order arrived damaged | Closed | Normal | Blaise Schultz | — | Mr. Cade Senger | bopisshade-match | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 | |
| 74645563 | Item authenticity concern | Pending | High | Blaise Schultz | — | Katrina Johns | Social | vipreturnsloyalty | - | —Skipped | — | — | — | Oct 15, 2025 | - |
| 16279467 | Discount code not working | Closed | Normal | Blaise Schultz | — | Mr. Eliza Gerhold IV | Chat | fragranceinfluencervip | 6h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 8, 2025 |
| 52948275 | Birthday gift not received | Solved | Normal | Blaise Schultz | — | Mr. Lonie Hudson | damaged | 4h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 90086048 | BOPIS order cancelled at store | Solved | Normal | Blaise Schultz | — | Tommy Kuvalis | shade-matchdamagedloyalty | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 43609665 | Price match request | Solved | Normal | Blaise Schultz | — | Chaz Renner | Social | shade-matchdamagedapp | 5h | ⊘Not fired | — | — | — | Sep 9, 2025 | - |
| 07766071 | Item authenticity concern | Solved | Normal | Blaise Schultz | — | Mr. Cade Senger | gift-cardvipreturns | 6h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 43659996 | Pro discount enrollment | Closed | Normal | Blaise Schultz | — |  Faith Hilll | fragrancedamagedapp | 4d 6h | ●Responded | 3/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | |
| 93219578 | Birthday gift not received | Solved | Low | Blaise Schultz | — | Vilma Gusikowski | gift-card | 3h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 27866146 | Influencer code not working | Solved | Normal | Blaise Schultz | — | Kaela Friesen | samples | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 80275081 | Gift card balance question | Solved | Low | Blaise Schultz | — |  Amely Pacocha | — | 2d 10h | ⊘Not fired | — | — | — | Jul 26, 2025 | - | |
| 58410486 | Cancel order request | Closed | Normal | Blaise Schultz | — | Miss Amber Hintz Sr. | Chat | vipgift-cardbopis | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 |
| 13889372 | BOPIS pickup not ready | Solved | Normal | Blaise Schultz | — | Jacklyn Dare | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - |
| 08135264 | Return after 30-day window | Solved | Normal | Blaise Schultz | — | Leonard Waters-Howell | Chat | fragrancevip | 4h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - |
| 54377202 | Where is my order? | Open | Normal | Blaise Schultz | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Jun 15, 2025 | - |
| 65981285 | App crashes at checkout | Solved | Normal | Blaise Schultz | — | Yazmin Jast | Social | — | 5h | ⊘Not fired | — | — | — | May 31, 2025 | - |
| 62398527 | Klarna / Afterpay split issue | Pending | High | Blaise Schultz | — | Yazmin Jast | appfragrancesamples | - | —Skipped | — | — | — | May 23, 2025 | - |