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CustomersMs. Lula Aufderhar

Ms. Lula Aufderhar

shanny_legros62@yahoo.com
Tickets36Responses6
Showing 1 - 36 of 36
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
27920202App crashes at checkoutOpenNormalMs. Lula Aufderhar—Amely PacochaChat—-—Skipped———May 20, 2026-
80654215Klarna / Afterpay split issueSolvedNormalMs. Lula Aufderhar—Kaela FriesenChat
app
15h○Sent, no reply———May 15, 2026-
91160509Cancel subscription / Auto-replenishSolvedNormalMs. Lula Aufderhar—Mr. Cade SengerChat
loyaltygift-cardwholesale
21h⊘Not fired———May 5, 2026-
19225842Return after 30-day windowSolvedNormalMs. Lula Aufderhar—Eula McKenzieEmail—14h○Sent, no reply———Apr 29, 2026-
72448237Address change after shippingSolvedNormalMs. Lula Aufderhar—Eula McKenzieSocial
wholesalereturnsvip
6h⊘Not fired———Apr 23, 2026-
07141738Missing items in shipmentSolvedNormalMs. Lula Aufderhar—Mr. Eliza Gerhold IVEmail
wholesale
15h○Sent, no reply———Apr 7, 2026-
61708751Price match requestSolvedNormalMs. Lula Aufderhar—Amely PacochaEmail
influencer
3h○Sent, no reply———Apr 2, 2026-
90686819Gift card balance questionSolvedNormalMs. Lula Aufderhar—Mr. Eliza Gerhold IVEmail
gift-card
9h○Sent, no reply———Mar 28, 2026-
83470643Refund not receivedSolvedNormalMs. Lula Aufderhar—Steve O'ConnerPhone—2d 1h●Responded4/5——Mar 25, 2026-
78259749Order arrived damagedSolvedNormalMs. Lula Aufderhar—Julie HodkiewiczEmail
damagedshade-matchwholesale
2d 13h○Sent, no reply———Mar 25, 2026-
96889707Price match requestSolvedNormalMs. Lula Aufderhar—Garth DooleyEmail—8h○Sent, no reply———Mar 18, 2026-
71268327Influencer code not workingClosedNormalMs. Lula Aufderhar—Eula McKenzieEmail—3h○Sent, no reply———Mar 13, 2026Mar 14, 2026
17151773Item authenticity concernSolvedLowMs. Lula Aufderhar—Mr. Eliza Gerhold IVChat—1h○Sent, no reply———Feb 18, 2026-
16376190Return after 30-day windowClosedLowMs. Lula Aufderhar—Eula McKenzieEmail—5h●Responded7/11——Jan 30, 2026Feb 2, 2026
25089901Birthday gift not receivedOpenNormalMs. Lula Aufderhar—Julie HodkiewiczChat
wholesaledamaged
-—Skipped———Jan 15, 2026-
93196028Where is my order?ClosedLowMs. Lula Aufderhar—Tommy KuvalisEmail
returnsgift-cardinfluencer
9h○Sent, no reply———Dec 31, 2025Jan 1, 2026
75520002Item authenticity concernSolvedNormalMs. Lula Aufderhar—Eula McKenzieEmail
fragrancewholesaleshade-match
4h○Sent, no reply———Dec 8, 2025-
56724913Question about product ingredientsPendingNormalMs. Lula Aufderhar—Yazmin JastEmail
vip
-—Skipped———Nov 12, 2025-
74318564Restock alert for backorderSolvedHighMs. Lula Aufderhar—Steve O'ConnerChat
loyalty
17h○Sent, no reply———Nov 1, 2025-
37056711Discount code not workingSolvedHighMs. Lula Aufderhar—Darryl JacobiEmail
returns
2d 16h○Sent, no reply———Oct 28, 2025-
17837648Loyalty points not postingSolvedNormalMs. Lula Aufderhar—Kip Schroeder IVChat
damaged
1h⊘Not fired———Oct 28, 2025-
95859945Where is my order?SolvedNormalMs. Lula Aufderhar—Dr. Mandy McLaughlinEmail—4h●Responded1/5——Oct 25, 2025-
77113159Pro discount enrollmentPendingLowMs. Lula Aufderhar—Dr. Mandy McLaughlinPhone
loyalty
-—Skipped———Oct 15, 2025-
10706728Insider tier issueClosedNormalMs. Lula Aufderhar—Miss Amber Hintz Sr.Chat
wholesaledamagedapp
2d 6h●Responded9/11——Oct 7, 2025Oct 12, 2025
14895340Missing samples in orderSolvedNormalMs. Lula Aufderhar—Leonard Waters-HowellChat
appbopisloyalty
1h⊘Not fired———Oct 2, 2025-
16944165Address change after shippingOpenNormalMs. Lula Aufderhar—Kaela FriesenPhone
app
-—Skipped———Sep 26, 2025-
86441120Cancel order requestSolvedNormalMs. Lula Aufderhar—Dr. Mandy McLaughlinChat
refundshade-matchsamples
2d 22h○Sent, no reply———Sep 17, 2025-
94398512Wrong shade sentPendingLowMs. Lula Aufderhar—Oscar O'HaraChat
damaged
-—Skipped———Sep 8, 2025-
87027482App login problemSolvedLowMs. Lula Aufderhar—Kaela FriesenChat
loyaltyshade-matchdamaged
1d 10h○Sent, no reply———Aug 28, 2025-
80899207Influencer code not workingSolvedHighMs. Lula Aufderhar—Garth DooleyEmail
samplesgift-carddamaged
3h●Responded9/11——Aug 22, 2025-
12870363Price match requestSolvedNormalMs. Lula Aufderhar—Tommy KuvalisSocial
loyaltyshade-matchrefund
3h⊘Not fired———Aug 15, 2025-
60208495Cancel subscription / Auto-replenishPendingLowMs. Lula Aufderhar—Eula McKenzieEmail—-—Skipped———Jun 20, 2025-
49262371Gift card balance questionSolvedNormalMs. Lula Aufderhar—Garth DooleyEmail
appsamples
1h○Sent, no reply———Jun 18, 2025-
35189195Insider tier issueClosedNormalMs. Lula Aufderhar—Oscar O'HaraPhone
vip
1d 7h●Responded4/5——Jun 12, 2025Jun 20, 2025
60859618Wholesale order questionClosedHighMs. Lula Aufderhar—Tommy KuvalisEmail
bopisvip
1d⊘Not fired———May 29, 2025Jun 4, 2025
11020833Lost package follow-upSolvedUrgentMs. Lula Aufderhar—Leonard Waters-HowellEmail
wholesale
2d 9h○Sent, no reply———May 22, 2025-
Page 1 of 1

Properties

Customer
Name
Ms. Lula Aufderhar
Email
shanny_legros62@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
7
Lifetime spend
84
Last purchase
May 22, 2026
Skin tone
—
Foundation shade
21P
Skin concerns
dryness, hyperpigmentation, uneven-texture
Allergies / restrictions
nut-allergy
Favorite brands
Charlotte Tilbury, Sol de Janeiro, Kiehl's
YTD spend
1,613
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
48
Total orders
1
Preferred category
makeup
Tickets
Tickets
36
Last seen
May 20, 2026
Responses
Avg rating
5.67