Ms. Priscilla Ebert
jay16@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 44366344BOPIS order cancelled at store | Ms. Priscilla Ebert |  Kaela Friesen | May 6, 2026, 11:07 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 56465465Loyalty points not posting | Ms. Priscilla Ebert |  Lily Raynor | Apr 27, 2026, 2:52 AM |
| 4/5 | Bring back the old loyalty point structure. | 76536105Loyalty points not posting | Ms. Priscilla Ebert |  Leonard Waters-Howell | Apr 9, 2026, 4:58 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 70232574Missing samples in order | Ms. Priscilla Ebert |  Mr. Lonie Hudson | Feb 12, 2026, 1:44 AM |
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 83776950Store experience feedback | Ms. Priscilla Ebert | Lily Raynor | Jan 21, 2026, 9:02 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 12832074Shipping cost question | Ms. Priscilla Ebert |  Oscar O'Hara | Jan 13, 2026, 1:34 AM |
| 3/5 | Three chats, two different answers, finally got resolved. | 45060947BOPIS pickup not ready | Ms. Priscilla Ebert | Kaela Friesen | Oct 30, 2025, 11:14 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 04552643Return after 30-day window | Ms. Priscilla Ebert | Lily Raynor | Oct 15, 2025, 10:31 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 94421443Question about product ingredients | Ms. Priscilla Ebert |  Miss Amber Hintz Sr. | Oct 9, 2025, 5:59 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 84667260Birthday gift not received | Ms. Priscilla Ebert | Kaela Friesen | Sep 29, 2025, 12:46 AM |
| 1/11 | Wouldn't recommend after the return debacle I went through. | 89947590Missing samples in order | Ms. Priscilla Ebert |  Ignatius Cummerata | Sep 2, 2025, 11:31 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 07304698Cancel subscription / Auto-replenish | Ms. Priscilla Ebert |  Katrina Johns | Aug 26, 2025, 12:38 AM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 40127380Loyalty points not posting | Ms. Priscilla Ebert | Ignatius Cummerata | Jun 16, 2025, 3:31 PM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 79982217Address change after shipping | Ms. Priscilla Ebert |  Jacklyn Dare | Jun 9, 2025, 2:39 AM |