Karen Flatley
earl67@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10702027 | Question about product ingredients | Closed | Normal | Karen Flatley | — |  Garth Dooley | Phone | influencerdamagedapp | 1d 10h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 |
| 26014474 | Gift card balance question | Solved | Normal | Karen Flatley | — |  Katrina Johns | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 86835505 | Wrong shade sent | Solved | Normal | Karen Flatley | — |  Mr. Skyla Trantow | Chat | shippingshade-matchbopis | 3h | ●Responded | 5/5 | — | — | May 13, 2026 | - |
| 23666416 | Item authenticity concern | Solved | Normal | Karen Flatley | — |  Mr. Eliza Gerhold IV | Chat | — | 2h | ●Responded | 4/5 | — | — | May 5, 2026 | - |
| 06712386 | Where is my order? | Closed | Normal | Karen Flatley | — | Katrina Johns | — | 1d | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 39315757 | Question about product ingredients | Pending | High | Karen Flatley | — |  Julie Hodkiewicz | returnsrefundapp | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 43038556 | Insider tier issue | Closed | Low | Karen Flatley | — | Garth Dooley | damagedvipbopis | 1d 16h | ●Responded | 1/5 | — | — | Mar 16, 2026 | Mar 19, 2026 | |
| 66796054 | Address change after shipping | Open | High | Karen Flatley | — |  Kip Schroeder IV | Chat | shippingvipapp | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 40756025 | BOPIS pickup not ready | Solved | Normal | Karen Flatley | — | Kip Schroeder IV | samples | 2d | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 10237369 | Store experience feedback | Closed | Normal | Karen Flatley | — | Julie Hodkiewicz | wholesaleapp | 12h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 19, 2026 | |
| 00052738 | BOPIS order cancelled at store | Solved | Normal | Karen Flatley | — |  Dr. Mandy McLaughlin | Phone | fragrancewholesaleinfluencer | 18h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 09720991 | Where is my order? | Pending | Normal | Karen Flatley | — | Mr. Eliza Gerhold IV | returns | - | —Skipped | — | — | — | Jan 25, 2026 | - | |
| 36192152 | Klarna / Afterpay split issue | Closed | Normal | Karen Flatley | — | Mr. Skyla Trantow | fragranceshade-matchapp | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 24, 2026 | |
| 92342683 | BOPIS order cancelled at store | Solved | Normal | Karen Flatley | — |  Miss Amber Hintz Sr. | Chat | samples | 2d 12h | ⊘Not fired | — | — | — | Jan 20, 2026 | - |
| 01976538 | Price match request | Closed | Normal | Karen Flatley | — |  Lily Raynor | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Jan 15, 2026 | Jan 17, 2026 |
| 40058982 | Foundation match help | Closed | Normal | Karen Flatley | — |  Kaela Friesen | Chat | — | 6h | ⊘Not fired | — | — | — | Dec 24, 2025 | Dec 26, 2025 |
| 51558577 | Where is my order? | Open | Low | Karen Flatley | — | Lily Raynor | shade-match | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 36152247 | Question about product ingredients | Open | Normal | Karen Flatley | — | Kip Schroeder IV | bopiswholesale | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 53296660 | Return after 30-day window | Solved | High | Karen Flatley | — | Kaela Friesen | — | 2d 20h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 35523586 | Missing samples in order | Open | Normal | Karen Flatley | — | Dr. Mandy McLaughlin | returns | - | —Skipped | — | — | — | Nov 1, 2025 | - | |
| 85102501 | Influencer code not working | Solved | Low | Karen Flatley | — |  Chaz Renner | appinfluencervip | 1d 7h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 56851453 | Discount code not working | Solved | High | Karen Flatley | — | Garth Dooley | Chat | shade-matchfragrance | 3h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 79235900 | Birthday gift not received | Closed | Normal | Karen Flatley | — |  Faith Hilll | Chat | wholesaleinfluencerrefund | 9d | ●Responded | 1/11 | — | — | Sep 12, 2025 | Sep 24, 2025 |
| 22016942 | App crashes at checkout | Solved | Low | Karen Flatley | — |  Yazmin Jast | Social | refund | 4h | ⊘Not fired | — | — | — | Sep 7, 2025 | - |
| 14858124 | App crashes at checkout | Solved | Normal | Karen Flatley | — | Faith Hilll | samples | 4d 15h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 32180423 | Restock alert for backorder | Pending | Normal | Karen Flatley | — | Chaz Renner | Chat | damaged | - | —Skipped | — | — | — | Aug 31, 2025 | - |
| 42332374 | Missing items in shipment | Solved | High | Karen Flatley | — | Mr. Eliza Gerhold IV | Chat | wholesalegift-card | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 96076788 | Address change after shipping | Closed | Normal | Karen Flatley | — | Yazmin Jast | Chat | wholesaleshade-matchreturns | 3h | ○Sent, no reply | — | — | — | Aug 3, 2025 | Aug 10, 2025 |
| 29815095 | Refund not received | Solved | Normal | Karen Flatley | — |  Eula McKenzie | bopisrefundwholesale | 1d 15h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 91268304 | BOPIS pickup not ready | Solved | Normal | Karen Flatley | — | Mr. Skyla Trantow | shade-matchinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 20773762 | Influencer code not working | Solved | Normal | Karen Flatley | — | Eula McKenzie | Social | samplesdamaged | 4h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 71585915 | Influencer code not working | Solved | Normal | Karen Flatley | — | Kaela Friesen | refund | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 04085384 | Lost package follow-up | Pending | Normal | Karen Flatley | — |  Steve O'Conner | samples | - | —Skipped | — | — | — | Jun 17, 2025 | - | |
| 42833851 | Discount code not working | Closed | Normal | Karen Flatley | — | Chaz Renner | appshade-match | 11h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 12102300 | Price match request | Solved | Normal | Karen Flatley | — |  Oscar O'Hara | Phone | — | 1d | ○Sent, no reply | — | — | — | Jun 8, 2025 | - |