Ginger Hilll
michaela_reynolds@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89908796 | Loyalty points not posting | Open | Normal | Ginger Hilll | — |  Darryl Jacobi | apployaltyvip | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 03555057 | Address change after shipping | Solved | Normal | Ginger Hilll | — |  Mr. Skyla Trantow | refundloyalty | 16h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 72455872 | Item authenticity concern | Closed | Normal | Ginger Hilll | — |  Chaz Renner | Chat | refund | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | May 2, 2026 |
| 58075565 | Cancel order request | Pending | Normal | Ginger Hilll | — |  Steve O'Conner | Chat | shippingfragranceinfluencer | - | —Skipped | — | — | — | Apr 10, 2026 | - |
| 51285666 | Item authenticity concern | Solved | Normal | Ginger Hilll | — |  Dr. Mandy McLaughlin | Chat | samples | 6h | ●Responded | 5/5 | — | — | Apr 6, 2026 | - |
| 72136386 | Lost package follow-up | Solved | Normal | Ginger Hilll | — |  Amely Pacocha | damagedrefund | 5h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 10305581 | Foundation match help | Closed | High | Ginger Hilll | — |  Kip Schroeder IV | Phone | shade-matchfragranceloyalty | 5h | ●Responded | 3/5 | — | — | Mar 27, 2026 | Mar 29, 2026 |
| 50380600 | Store experience feedback | Solved | Normal | Ginger Hilll | — |  Mr. Lonie Hudson | bopisapp | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 13796863 | Return after 30-day window | Solved | Normal | Ginger Hilll | — |  Jacklyn Dare | Chat | samplesgift-carddamaged | 5d 16h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 75540374 | Allergic reaction concern | Closed | Normal | Ginger Hilll | — | Chaz Renner | Phone | refundappwholesale | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 5, 2026 |
| 60442733 | Insider tier issue | Solved | Low | Ginger Hilll | — |  Garth Dooley | vipapp | 3h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |
| 01073067 | Loyalty points not posting | Solved | Low | Ginger Hilll | — |  Lily Raynor | — | 4h | ●Responded | 10/11 | — | — | Feb 25, 2026 | - | |
| 75620306 | Order arrived damaged | Closed | Low | Ginger Hilll | — |  Leonard Waters-Howell | Chat | bopisdamagedwholesale | 1d | ○Sent, no reply | — | — | — | Feb 23, 2026 | Feb 25, 2026 |
| 13723782 | Pro discount enrollment | Solved | Low | Ginger Hilll | — | Darryl Jacobi | Chat | damaged | 5d 14h | ●Responded | 7/11 | — | — | Feb 17, 2026 | - |
| 05776252 | Allergic reaction concern | Solved | Normal | Ginger Hilll | — | Leonard Waters-Howell | Phone | gift-cardrefundreturns | 1h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 94439392 | Price match request | Pending | Normal | Ginger Hilll | — |  Tommy Kuvalis | Social | — | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 40665585 | Return after 30-day window | Solved | Normal | Ginger Hilll | — |  Mr. Eliza Gerhold IV | — | 1d 12h | ⊘Not fired | — | — | — | Dec 3, 2025 | - | |
| 53356434 | Question about product ingredients | Solved | Normal | Ginger Hilll | — |  Miss Amber Hintz Sr. | Phone | — | 2d 4h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 71233105 | Question about product ingredients | Closed | Urgent | Ginger Hilll | — |  Mr. Cade Senger | loyaltywholesaleapp | 2h | ●Responded | 5/5 | — | — | Nov 15, 2025 | Nov 16, 2025 | |
| 63671130 | Where is my order? | Solved | Normal | Ginger Hilll | — | Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 09717746 | Store experience feedback | Solved | High | Ginger Hilll | — | Chaz Renner | Chat | fragrance | 14h | ●Responded | 5/5 | — | — | Nov 2, 2025 | - |
| 49836020 | Pro discount enrollment | Pending | Normal | Ginger Hilll | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 19266856 | App login problem | Solved | Low | Ginger Hilll | — | Chaz Renner | Phone | bopis | 6d | ●Responded | 3/5 | — | — | Oct 30, 2025 | - |
| 89570519 | Cancel subscription / Auto-replenish | Solved | Normal | Ginger Hilll | — |  Oscar O'Hara | Chat | wholesalefragrance | 6h | ●Responded | 5/5 | — | — | Oct 27, 2025 | - |
| 83153166 | Cancel subscription / Auto-replenish | Closed | Low | Ginger Hilll | — |  Faith Hilll | loyalty | 9h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 20, 2025 | |
| 75860189 | Order arrived damaged | Closed | Normal | Ginger Hilll | — | Darryl Jacobi | shade-match | 17h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 18, 2025 | |
| 62441498 | Lost package follow-up | Solved | Low | Ginger Hilll | — |  Julie Hodkiewicz | Chat | fragrancedamaged | 4h | ⊘Not fired | — | — | — | Sep 24, 2025 | - |
| 87032093 | Allergic reaction concern | Closed | Normal | Ginger Hilll | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 21, 2025 | |
| 98736561 | Klarna / Afterpay split issue | Solved | Normal | Ginger Hilll | — |  Katrina Johns | — | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 77301527 | Shipping cost question | Closed | Normal | Ginger Hilll | — | Leonard Waters-Howell | Chat | gift-cardreturns | 4h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 |
| 88371215 | Missing samples in order | Solved | Urgent | Ginger Hilll | — | Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 4/5 | — | — | Jul 21, 2025 | - |
| 14574448 | Shipping cost question | Closed | Low | Ginger Hilll | — | Tommy Kuvalis | Chat | fragrancegift-card | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 |
| 89358818 | Cancel order request | Closed | Normal | Ginger Hilll | — | Mr. Lonie Hudson | wholesale | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 11, 2025 | |
| 07374239 | Gift card balance question | Solved | Normal | Ginger Hilll | — | Faith Hilll | Social | shippingloyalty | 8d 18h | ⊘Not fired | — | — | — | Jul 6, 2025 | - |
| 89445841 | Order arrived damaged | Closed | Normal | Ginger Hilll | — | Tommy Kuvalis | Chat | fragranceinfluencer | 7d 7h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jul 4, 2025 |
| 69960188 | Price match request | Solved | Normal | Ginger Hilll | — | Kip Schroeder IV | Chat | damaged | 9d 8h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 89633283 | Refund not received | Closed | Normal | Ginger Hilll | — | Garth Dooley | Phone | influencer | 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | Jun 21, 2025 |
| 59184876 | Influencer code not working | Closed | Low | Ginger Hilll | — | Katrina Johns | shade-match | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 16, 2025 | |
| 02899233 | Loyalty points not posting | Pending | Normal | Ginger Hilll | — | Dr. Mandy McLaughlin | fragrancereturns | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 54138809 | Price match request | Solved | Urgent | Ginger Hilll | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | May 24, 2025 | - |
| 53281133 | Return after 30-day window | Solved | Normal | Ginger Hilll | — | Katrina Johns | Social | vipwholesaleapp | 1d | ⊘Not fired | — | — | — | May 23, 2025 | - |