Frankie Emard-Reinger
aubrey26@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41357077 | Pro discount enrollment | Pending | Normal | Frankie Emard-Reinger | — |  Garth Dooley | gift-cardsamplesloyalty | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 77879583 | Discount code not working | Solved | Normal | Frankie Emard-Reinger | — |  Jacklyn Dare | Phone | vipdamagedapp | 2d 22h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 26377854 | Return after 30-day window | Solved | Normal | Frankie Emard-Reinger | — |  Amely Pacocha | Chat | — | 1d | ●Responded | 5/5 | — | — | Apr 10, 2026 | - |
| 47844603 | Return after 30-day window | Solved | Normal | Frankie Emard-Reinger | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 97544715 | Refund not received | Solved | Urgent | Frankie Emard-Reinger | — | Mr. Skyla Trantow | Chat | loyaltybopisdamaged | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 99223563 | Question about product ingredients | Solved | Normal | Frankie Emard-Reinger | — |  Faith Hilll | Chat | refundinfluencerloyalty | 1d 4h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 22911699 | Store experience feedback | Solved | Normal | Frankie Emard-Reinger | — |  Leonard Waters-Howell | refundsamples | 5h | ●Responded | 10/11 | — | — | Mar 6, 2026 | - | |
| 66417201 | Lost package follow-up | Solved | Normal | Frankie Emard-Reinger | — |  Vilma Gusikowski | Chat | vipsamplesreturns | 19h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 04983538 | Cancel order request | Solved | Normal | Frankie Emard-Reinger | — |  Julie Hodkiewicz | vipinfluencer | 8h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |
| 50960610 | Shipping cost question | Solved | Normal | Frankie Emard-Reinger | — |  Steve O'Conner | — | 13h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 68744298 | Foundation match help | Solved | Normal | Frankie Emard-Reinger | — | Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 32585845 | Item authenticity concern | Solved | Normal | Frankie Emard-Reinger | — | Leonard Waters-Howell | — | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 70612666 | Price match request | Pending | High | Frankie Emard-Reinger | — |  Lily Raynor | — | - | —Skipped | — | — | — | Dec 28, 2025 | - | |
| 20623548 | Store experience feedback | Solved | Urgent | Frankie Emard-Reinger | — |  Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |
| 69504698 | App login problem | Solved | Urgent | Frankie Emard-Reinger | — |  Eula McKenzie | Phone | — | 15h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 93949803 | Lost package follow-up | Closed | Normal | Frankie Emard-Reinger | — | Lily Raynor | Chat | bopis | 5d 5h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 26, 2025 |
| 17646192 | Missing samples in order | Solved | Normal | Frankie Emard-Reinger | — |  Miss Amber Hintz Sr. | influencersamples | 9h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |
| 50615976 | Gift card balance question | Closed | Low | Frankie Emard-Reinger | — |  Ignatius Cummerata | fragrance | 3h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 9, 2025 | |
| 41410923 | BOPIS order cancelled at store | Closed | Low | Frankie Emard-Reinger | — | Mr. Skyla Trantow | refund | 5h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 68073472 | Where is my order? | Solved | High | Frankie Emard-Reinger | — | Vilma Gusikowski | Chat | samplesreturnsrefund | 5h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 06662895 | BOPIS pickup not ready | Solved | Low | Frankie Emard-Reinger | — | Garth Dooley | — | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 59179082 | Store experience feedback | Solved | Normal | Frankie Emard-Reinger | — |  Darryl Jacobi | wholesalesamplesgift-card | 17h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 44901488 | Allergic reaction concern | Solved | Low | Frankie Emard-Reinger | — | Miss Amber Hintz Sr. | Chat | — | 21h | ●Responded | 9/11 | — | — | Nov 1, 2025 | - |
| 99316087 | Where is my order? | Closed | Normal | Frankie Emard-Reinger | — |  Mr. Lonie Hudson | — | 22h | ●Responded | 10/11 | — | — | Oct 30, 2025 | Nov 4, 2025 | |
| 75464640 | Insider tier issue | Closed | Normal | Frankie Emard-Reinger | — | Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 13, 2025 | |
| 16332136 | BOPIS pickup not ready | Open | Normal | Frankie Emard-Reinger | — | Garth Dooley | Chat | loyaltyvipfragrance | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 57282176 | Missing items in shipment | Solved | Normal | Frankie Emard-Reinger | — | Faith Hilll | bopisloyaltydamaged | 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 50919283 | Discount code not working | Solved | High | Frankie Emard-Reinger | — |  Tommy Kuvalis | Phone | shade-matchwholesaleloyalty | 5h | ●Responded | 2/5 | — | — | Sep 25, 2025 | - |
| 00813141 | Return after 30-day window | Solved | Normal | Frankie Emard-Reinger | — | Vilma Gusikowski | Phone | appgift-cardsamples | 1d 15h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 77605333 | Address change after shipping | Solved | Normal | Frankie Emard-Reinger | — |  Chaz Renner | — | 5h | ⊘Not fired | — | — | — | Sep 12, 2025 | - | |
| 97730917 | Store experience feedback | Pending | Low | Frankie Emard-Reinger | — | Lily Raynor | — | - | —Skipped | — | — | — | Sep 7, 2025 | - | |
| 57263852 | Address change after shipping | Solved | Normal | Frankie Emard-Reinger | — |  Katrina Johns | influencerfragrance | 1d 12h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |
| 67172868 | Pro discount enrollment | Closed | Urgent | Frankie Emard-Reinger | — | Jacklyn Dare | samplesbopisfragrance | 1h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 15, 2025 | |
| 53215194 | Refund not received | Closed | Low | Frankie Emard-Reinger | — | Katrina Johns | gift-card | 20h | ●Responded | 3/5 | — | — | Jul 29, 2025 | Aug 6, 2025 | |
| 68224283 | Where is my order? | Solved | Normal | Frankie Emard-Reinger | — | Julie Hodkiewicz | Phone | shade-matchfragrancevip | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 18166843 | Item authenticity concern | Closed | Normal | Frankie Emard-Reinger | — | Faith Hilll | damagedwholesalereturns | 9h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 44771365 | App crashes at checkout | Solved | Normal | Frankie Emard-Reinger | — | Darryl Jacobi | — | 2d 4h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 85042000 | Where is my order? | Solved | Normal | Frankie Emard-Reinger | — | Jacklyn Dare | — | 9h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 85134198 | Foundation match help | Closed | High | Frankie Emard-Reinger | — | Oscar O'Hara | gift-cardinfluencersamples | 6h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 20014683 | Loyalty points not posting | Closed | Low | Frankie Emard-Reinger | — | Darryl Jacobi | app | 1h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 9, 2025 | |
| 80980112 | Where is my order? | Pending | Normal | Frankie Emard-Reinger | — | Jacklyn Dare | Chat | influencerfragrance | - | —Skipped | — | — | — | Jun 3, 2025 | - |
| 75448057 | Question about product ingredients | Solved | Low | Frankie Emard-Reinger | — | Mr. Lonie Hudson | — | 20h | ○Sent, no reply | — | — | — | May 22, 2025 | - |