Theron Wyman
nils.adams@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Make the chat agents actually empowered to make refund decisions. | 74882883Cancel subscription / Auto-replenish | Theron Wyman |  Mr. Eliza Gerhold IV | May 8, 2026, 9:00 AM |
| 10/11 | The selection, the service, the app — all top tier. | 87020838Store experience feedback | Theron Wyman |  Ignatius Cummerata | Apr 30, 2026, 4:12 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 08382328Order arrived damaged | Theron Wyman |  Tommy Kuvalis | Mar 25, 2026, 8:17 AM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 72684056Wholesale order question | Theron Wyman |  Steve O'Conner | Dec 26, 2025, 4:39 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 98671065Influencer code not working | Theron Wyman |  Katrina Johns | Dec 20, 2025, 4:39 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 28523516Where is my order? | Theron Wyman |  Mr. Lonie Hudson | Nov 9, 2025, 8:57 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 98445504Store experience feedback | Theron Wyman |  Leonard Waters-Howell | Oct 23, 2025, 4:50 PM |
| 1/11 | Won't recommend until the basics are fixed. | 29850282Cancel order request | Theron Wyman |  Oscar O'Hara | Sep 5, 2025, 4:48 PM |
| 4/11 | Wouldn't recommend after the return debacle I went through. | 34443798Order arrived damaged | Theron Wyman |  Yazmin Jast | Aug 31, 2025, 2:47 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 91379127Price match request | Theron Wyman |  Kip Schroeder IV | Jul 30, 2025, 2:18 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 22642938Insider tier issue | Theron Wyman |  Chaz Renner | Jul 13, 2025, 3:31 PM |