Theron Wyman
nils.adams@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74882883 | Cancel subscription / Auto-replenish | Solved | Normal | Theron Wyman | — |  Mr. Eliza Gerhold IV | viprefund | 6h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 87020838 | Store experience feedback | Solved | Normal | Theron Wyman | — |  Ignatius Cummerata | refund | 20h | ●Responded | 10/11 | — | — | Apr 28, 2026 | - | |
| 86166689 | Loyalty points not posting | Solved | Normal | Theron Wyman | — |  Tommy Kuvalis | Phone | damaged | 17h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 25400999 | BOPIS order cancelled at store | Closed | Normal | Theron Wyman | — |  Faith Hilll | Chat | refundappinfluencer | 18h | ○Sent, no reply | — | — | — | Apr 23, 2026 | Apr 28, 2026 |
| 74095813 | Missing samples in order | Open | High | Theron Wyman | — |  Dr. Mandy McLaughlin | influencer | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 21210970 | Missing items in shipment | Closed | Normal | Theron Wyman | — |  Kaela Friesen | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 22, 2026 |
| 06831124 | Question about product ingredients | Pending | Normal | Theron Wyman | — | Faith Hilll | Social | — | - | —Skipped | — | — | — | Apr 12, 2026 | - |
| 78515825 | Shipping cost question | Closed | Normal | Theron Wyman | — |  Steve O'Conner | returns | 13h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 11, 2026 | |
| 08382328 | Order arrived damaged | Solved | Normal | Theron Wyman | — | Tommy Kuvalis | damagedfragranceshipping | 1h | ●Responded | 5/5 | — | — | Mar 24, 2026 | - | |
| 07044212 | Loyalty points not posting | Closed | Normal | Theron Wyman | — |  Darryl Jacobi | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 29, 2026 |
| 33358737 | Price match request | Pending | Normal | Theron Wyman | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 46478810 | Pro discount enrollment | Solved | Normal | Theron Wyman | — | Oscar O'Hara | Social | loyalty | 1h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 17957421 | Allergic reaction concern | Closed | Normal | Theron Wyman | — |  Amely Pacocha | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 2, 2026 |
| 68447480 | BOPIS pickup not ready | Closed | Normal | Theron Wyman | — | Faith Hilll | bopisviprefund | 18h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 25, 2026 | |
| 40265437 | Price match request | Solved | Normal | Theron Wyman | — | Darryl Jacobi | Chat | influencer | 17h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - |
| 75884872 | Cancel order request | Solved | Urgent | Theron Wyman | — |  Mr. Lonie Hudson | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 10610230 | App login problem | Open | Low | Theron Wyman | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Feb 5, 2026 | - | |
| 36101811 | Question about product ingredients | Solved | Urgent | Theron Wyman | — | Amely Pacocha | loyalty | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 94000778 | Refund not received | Pending | Normal | Theron Wyman | — | Ignatius Cummerata | damaged | - | —Skipped | — | — | — | Jan 26, 2026 | - | |
| 14874794 | Order arrived damaged | Closed | Normal | Theron Wyman | — |  Mr. Skyla Trantow | wholesale | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 23, 2026 | |
| 31480920 | Refund not received | Closed | Normal | Theron Wyman | — |  Julie Hodkiewicz | Chat | shade-match | 20h | ○Sent, no reply | — | — | — | Jan 20, 2026 | Jan 22, 2026 |
| 70501473 | App crashes at checkout | Solved | High | Theron Wyman | — |  Chaz Renner | fragrancesamples | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 65445093 | App login problem | Closed | Low | Theron Wyman | — |  Eula McKenzie | damagedsamplesfragrance | 2h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 7, 2026 | |
| 72684056 | Wholesale order question | Closed | Normal | Theron Wyman | — | Steve O'Conner | gift-cardappfragrance | 1h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 27, 2025 | |
| 98671065 | Influencer code not working | Solved | Urgent | Theron Wyman | — |  Katrina Johns | loyaltyapp | 3h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |
| 04596216 | Gift card balance question | Pending | Low | Theron Wyman | — |  Lily Raynor | Phone | wholesaledamaged | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 28523516 | Where is my order? | Solved | Normal | Theron Wyman | — | Mr. Lonie Hudson | fragrance | 2d 6h | ●Responded | 3/5 | — | — | Nov 7, 2025 | - | |
| 36389044 | Missing samples in order | Closed | Normal | Theron Wyman | — | Faith Hilll | Social | vipfragrance | 15h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 6, 2025 |
| 98445504 | Store experience feedback | Closed | Low | Theron Wyman | — |  Leonard Waters-Howell | Chat | shade-match | 11h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 24, 2025 |
| 02301433 | Missing samples in order | Solved | High | Theron Wyman | — |  Mr. Cade Senger | fragrance | 1d 7h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 54636094 | Birthday gift not received | Solved | Normal | Theron Wyman | — | Oscar O'Hara | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 50659620 | Discount code not working | Pending | Normal | Theron Wyman | — | Mr. Skyla Trantow | Phone | samplesvipwholesale | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 73277411 | Price match request | Solved | High | Theron Wyman | — | Steve O'Conner | returnsapp | 2h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | |
| 21984544 | Wholesale order question | Solved | Normal | Theron Wyman | — | Tommy Kuvalis | wholesalegift-card | 1d | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 29850282 | Cancel order request | Solved | Normal | Theron Wyman | — | Oscar O'Hara | shade-matchloyaltyshipping | 2d | ●Responded | 1/11 | — | — | Sep 3, 2025 | - | |
| 34443798 | Order arrived damaged | Closed | Normal | Theron Wyman | — |  Yazmin Jast | loyalty | 6d 1h | ●Responded | 4/11 | — | — | Aug 24, 2025 | Sep 2, 2025 | |
| 22967394 | Missing samples in order | Closed | Normal | Theron Wyman | — | Katrina Johns | samples | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 25, 2025 | |
| 88983848 | Pro discount enrollment | Solved | Normal | Theron Wyman | — | Vilma Gusikowski | Chat | shipping | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - |
| 37792407 | BOPIS order cancelled at store | Pending | High | Theron Wyman | — | Mr. Lonie Hudson | fragrance | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 45795926 | Klarna / Afterpay split issue | Solved | High | Theron Wyman | — | Vilma Gusikowski | samplesvipapp | 22h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 32176360 | Birthday gift not received | Solved | Normal | Theron Wyman | — |  Kip Schroeder IV | — | 3h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - | |
| 91379127 | Price match request | Solved | High | Theron Wyman | — | Kip Schroeder IV | Chat | — | 1h | ●Responded | 4/5 | — | — | Jul 29, 2025 | - |
| 22642938 | Insider tier issue | Solved | Low | Theron Wyman | — | Chaz Renner | Chat | — | 3h | ●Responded | 10/11 | — | — | Jul 11, 2025 | - |
| 52925165 | Refund not received | Closed | Normal | Theron Wyman | — | Mr. Skyla Trantow | Chat | influencer | 21h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 11, 2025 |
| 55455480 | Shipping cost question | Open | Normal | Theron Wyman | — | Julie Hodkiewicz | Chat | appfragrance | - | —Skipped | — | — | — | Jul 5, 2025 | - |
| 96416751 | Discount code not working | Closed | Normal | Theron Wyman | — | Mr. Eliza Gerhold IV | Chat | returns | 20h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 |
| 42674105 | Allergic reaction concern | Solved | Low | Theron Wyman | — | Tommy Kuvalis | Chat | — | 2d 10h | ⊘Not fired | — | — | — | Jun 13, 2025 | - |
| 10939115 | Birthday gift not received | Solved | Normal | Theron Wyman | — | Chaz Renner | Chat | returnsbopis | 1d 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - |