Anita Littel
shelly5@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 33592458BOPIS pickup not ready | Apr 29, 2026, 10:11 PM | ||
| 4/5 | Better packaging — less plastic. | 08358356BOPIS order cancelled at store | Apr 22, 2026, 3:15 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 95493014Klarna / Afterpay split issue | Mar 28, 2026, 3:10 PM | ||
| 10/11 | The selection, the service, the app — all top tier. | 39637181Influencer code not working | Jan 27, 2026, 2:36 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 14428418Address change after shipping | Dec 31, 2025, 2:36 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 19573018Discount code not working | Dec 11, 2025, 10:29 AM | ||
| 2/5 | The shade quiz was completely off for my undertone. | 68027813Item authenticity concern | Nov 24, 2025, 3:24 AM | ||
| 5/5 | Best welcome experience I've had from any beauty brand. | 92400614Allergic reaction concern | Nov 7, 2025, 5:00 AM | ||
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 72056040Price match request | Oct 27, 2025, 3:55 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 11582096BOPIS pickup not ready | Sep 18, 2025, 7:38 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 18685627Foundation match help | Aug 24, 2025, 8:30 AM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 44788449Wholesale order question | Aug 18, 2025, 11:54 AM | ||
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 27083370Pro discount enrollment | May 27, 2025, 1:27 AM |