Anita Littel
shelly5@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86823173 | App login problem | Solved | Normal | — | — | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |||
| 43921203 | Wrong shade sent | Closed | Normal | — | bopisshippingfragrance | 3h | ⊘Not fired | — | — | — | May 12, 2026 | May 18, 2026 | |||
| 67311212 | Store experience feedback | Solved | Low | — | — | 1d 22h | ⊘Not fired | — | — | — | May 8, 2026 | - | |||
| 40345892 | Shipping cost question | Open | Normal | — | gift-card | - | —Skipped | — | — | — | May 4, 2026 | - | |||
| 98728043 | Store experience feedback | Solved | Low | — | damaged | 6h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |||
| 58977965 | Refund not received | Pending | Normal | — | Chat | refundfragranceshipping | - | —Skipped | — | — | — | Apr 30, 2026 | - | ||
| 33592458 | BOPIS pickup not ready | Solved | Normal | — | shippingsamplesrefund | 5h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - | |||
| 05386165 | Shipping cost question | Pending | Normal | — | damaged | - | —Skipped | — | — | — | Apr 20, 2026 | - | |||
| 08358356 | BOPIS order cancelled at store | Solved | Normal | — | Phone | vip | 2d 17h | ●Responded | 4/5 | — | — | Apr 18, 2026 | - | ||
| 26174115 | Loyalty points not posting | Solved | Normal | — | Chat | returnsvipbopis | 20h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | ||
| 12168497 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 3, 2026 | - | |||
| 95493014 | Klarna / Afterpay split issue | Solved | High | — | damagedgift-card | 5d 2h | ●Responded | 3/5 | — | — | Mar 21, 2026 | - | |||
| 13030541 | Item authenticity concern | Solved | Urgent | — | shade-matchreturns | 4d 9h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |||
| 91360232 | Store experience feedback | Solved | Low | — | refundapp | 3h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 89872930 | Shipping cost question | Closed | Normal | — | fragrancedamaged | 5h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 7, 2026 | |||
| 84629069 | Influencer code not working | Closed | Normal | — | Chat | wholesaledamaged | 6h | ○Sent, no reply | — | — | — | Mar 1, 2026 | Mar 8, 2026 | ||
| 56709004 | Return after 30-day window | Solved | Normal | — | — | 1d 22h | ⊘Not fired | — | — | — | Feb 21, 2026 | - | |||
| 69910328 | Where is my order? | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 15, 2026 | Feb 20, 2026 | ||
| 92031431 | BOPIS order cancelled at store | Solved | High | — | — | 5h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |||
| 74092875 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Feb 5, 2026 | - | ||
| 39637181 | Influencer code not working | Solved | Normal | — | Chat | samplesrefundloyalty | 1d | ●Responded | 10/11 | — | — | Jan 26, 2026 | - | ||
| 76345868 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | samples | 2d 7h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 78167104 | Pro discount enrollment | Pending | Low | — | — | - | —Skipped | — | — | — | Dec 31, 2025 | - | |||
| 14428418 | Address change after shipping | Solved | Normal | — | Chat | vipreturnsdamaged | 3h | ●Responded | 10/11 | — | — | Dec 29, 2025 | - | ||
| 44425587 | Loyalty points not posting | Closed | Normal | — | loyaltyshade-match | 1d 7h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 27, 2025 | |||
| 08057300 | Wrong shade sent | Solved | Low | — | shade-matchloyalty | 2h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 19573018 | Discount code not working | Solved | Normal | — | Phone | wholesale | 6h | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | ||
| 00206606 | Price match request | Solved | Low | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | ||
| 91399011 | Gift card balance question | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |||
| 68027813 | Item authenticity concern | Closed | Normal | — | vipgift-cardsamples | 1d | ●Responded | 2/5 | — | — | Nov 21, 2025 | Nov 29, 2025 | |||
| 70386959 | Gift card balance question | Closed | Low | — | Phone | refund | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 | ||
| 92400614 | Allergic reaction concern | Solved | Urgent | — | vip | 22h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |||
| 44940093 | Allergic reaction concern | Open | Normal | — | app | - | —Skipped | — | — | — | Nov 2, 2025 | - | |||
| 33455300 | Missing samples in order | Solved | Normal | — | samplesshippingreturns | 1d 1h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |||
| 72056040 | Price match request | Solved | Normal | — | Chat | fragrance | 6h | ●Responded | 2/5 | — | — | Oct 26, 2025 | - | ||
| 10962896 | Missing items in shipment | Closed | Normal | — | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 6, 2025 | ||
| 01841788 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | ||
| 46276488 | Gift card balance question | Solved | Normal | — | bopis | 2h | ⊘Not fired | — | — | — | Sep 18, 2025 | - | |||
| 11582096 | BOPIS pickup not ready | Solved | Normal | — | — | 15h | ●Responded | 4/5 | — | — | Sep 17, 2025 | - | |||
| 15555657 | Wholesale order question | Pending | High | — | gift-cardshippinginfluencer | - | —Skipped | — | — | — | Sep 10, 2025 | - | |||
| 42552745 | Birthday gift not received | Solved | Normal | — | Chat | wholesalefragrancebopis | 4h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | ||
| 18685627 | Foundation match help | Closed | Normal | — | refundinfluencer | 1h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 29, 2025 | |||
| 44788449 | Wholesale order question | Closed | Low | — | shade-matchloyaltyshipping | 4h | ●Responded | 9/11 | — | — | Aug 17, 2025 | Aug 21, 2025 | |||
| 82095389 | Gift card balance question | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |||
| 21205100 | Lost package follow-up | Solved | Low | — | — | 15h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 77768476 | Question about product ingredients | Open | Normal | — | shippingshade-matchloyalty | - | —Skipped | — | — | — | Jul 7, 2025 | - | |||
| 10421480 | Cancel order request | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | ||
| 02492564 | Price match request | Solved | Normal | — | Chat | apployaltyfragrance | 1h | ⊘Not fired | — | — | — | Jun 18, 2025 | - | ||
| 18832791 | Wrong shade sent | Solved | Low | — | Chat | influencershade-match | 2d 4h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | ||
| 95688299 | Missing items in shipment | Solved | Normal | — | Chat | shippingshade-matchsamples | 2d 16h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |