Alan Rosenbaum
elsie46@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 24300459Pro discount enrollment | Alan Rosenbaum |  Yazmin Jast | Apr 25, 2026, 2:14 PM |
| 2/5 | Return process was a nightmare. Wrong label, then no label, then store credit instead of refund. | 44255449Address change after shipping | Alan Rosenbaum |  Jacklyn Dare | Jan 7, 2026, 6:48 AM |
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 76961958Shipping cost question | Alan Rosenbaum |  Kaela Friesen | Jan 2, 2026, 10:20 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 06028611Shipping cost question | Alan Rosenbaum |  Chaz Renner | Dec 20, 2025, 4:32 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 28681061Influencer code not working | Alan Rosenbaum |  Darryl Jacobi | Dec 11, 2025, 1:47 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 73288051Item authenticity concern | Alan Rosenbaum | Yazmin Jast | Oct 19, 2025, 5:44 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 16868908Missing items in shipment | Alan Rosenbaum |  Oscar O'Hara | Oct 11, 2025, 2:09 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 37376981Klarna / Afterpay split issue | Alan Rosenbaum | Jacklyn Dare | Oct 3, 2025, 10:19 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 28963372Missing samples in order | Alan Rosenbaum |  Leonard Waters-Howell | Oct 3, 2025, 2:57 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 84828703Question about product ingredients | Alan Rosenbaum |  Ignatius Cummerata | Aug 22, 2025, 1:17 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 99172792Missing samples in order | Alan Rosenbaum |  Faith Hilll | Aug 5, 2025, 11:27 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 60269806Question about product ingredients | Alan Rosenbaum |  Kip Schroeder IV | Jun 7, 2025, 2:13 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 24847982Where is my order? | Alan Rosenbaum | Faith Hilll | Jun 7, 2025, 7:36 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 49999262App crashes at checkout | Alan Rosenbaum |  Tommy Kuvalis | Jun 1, 2025, 1:34 PM |