Kraig Barrows DDS
abraham58@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Customer service has gone downhill. Used to love this brand. | 38228225App crashes at checkout | May 15, 2026, 8:35 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 68538503Loyalty points not posting | May 7, 2026, 5:21 AM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 52309594Where is my order? | Apr 28, 2026, 4:44 PM | ||
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 64248364Missing items in shipment | Mar 5, 2026, 4:59 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 06268784Gift card balance question | Feb 20, 2026, 2:53 PM | ||
| 3/5 | Average first experience. App is okay. | 32659766Question about product ingredients | Feb 17, 2026, 2:00 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 07773531Store experience feedback | Feb 1, 2026, 3:49 PM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 70382479Wrong shade sent | Jan 22, 2026, 10:52 AM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 57070654Question about product ingredients | Jan 5, 2026, 8:34 PM | ||
| 2/5 | Return process was a nightmare. Wrong label, then no label, then store credit instead of refund. | 13155660Where is my order? | Oct 19, 2025, 2:06 AM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 12305020Return after 30-day window | Oct 3, 2025, 8:49 AM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 41135399Order arrived damaged | Aug 26, 2025, 5:07 AM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 86415857Discount code not working | Aug 21, 2025, 9:16 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 31035882BOPIS order cancelled at store | Aug 4, 2025, 8:32 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 80488833BOPIS pickup not ready | Jul 8, 2025, 10:10 PM | ||
| 4/5 | Stop discontinuing products my routine depends on. | 71554740Cancel subscription / Auto-replenish | Jul 8, 2025, 2:19 PM |