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CustomersKraig Barrows DDS

Kraig Barrows DDS

abraham58@yahoo.com
Tickets53Responses16
Showing 1 - 16 of 16
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Customer service has gone downhill. Used to love this brand.38228225App crashes at checkoutKraig Barrows DDSLeonard Waters-HowellMay 15, 2026, 8:35 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.68538503Loyalty points not postingKraig Barrows DDSEula McKenzieMay 7, 2026, 5:21 AM
2/5Didn't honor the price match. Felt nickel-and-dimed.52309594Where is my order?Kraig Barrows DDSLily RaynorApr 28, 2026, 4:44 PM
4/5Good support, just the points didn't post automatically — had to ask.64248364Missing items in shipmentKraig Barrows DDSMiss Amber Hintz Sr.Mar 5, 2026, 4:59 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.06268784Gift card balance questionKraig Barrows DDSDr. Mandy McLaughlinFeb 20, 2026, 2:53 PM
3/5Average first experience. App is okay.32659766Question about product ingredientsKraig Barrows DDSMr. Skyla TrantowFeb 17, 2026, 2:00 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.07773531Store experience feedbackKraig Barrows DDSAmely PacochaFeb 1, 2026, 3:49 PM
4/5Refund process was straightforward, just took a beat to find the right link.70382479Wrong shade sentKraig Barrows DDSChaz RennerJan 22, 2026, 10:52 AM
9/11Best in class. The app is genuinely beautiful and useful.57070654Question about product ingredientsKraig Barrows DDSYazmin JastJan 5, 2026, 8:34 PM
2/5Return process was a nightmare. Wrong label, then no label, then store credit instead of refund.13155660Where is my order?Kraig Barrows DDSDr. Mandy McLaughlinOct 19, 2025, 2:06 AM
2/5Took five days to get a reply. Then they couldn't even help with the return.12305020Return after 30-day windowKraig Barrows DDSOscar O'HaraOct 3, 2025, 8:49 AM
7/11It works. Wouldn't go out of my way to recommend it.41135399Order arrived damagedKraig Barrows DDSKatrina JohnsAug 26, 2025, 5:07 AM
5/5Signing up was effortless and they sent samples that match my profile.86415857Discount code not workingKraig Barrows DDSMr. Eliza Gerhold IVAug 21, 2025, 9:16 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.31035882BOPIS order cancelled at storeKraig Barrows DDSChaz RennerAug 4, 2025, 8:32 PM
10/11Best in class. The app is genuinely beautiful and useful.80488833BOPIS pickup not readyKraig Barrows DDSMr. Cade SengerJul 8, 2025, 10:10 PM
4/5Stop discontinuing products my routine depends on.71554740Cancel subscription / Auto-replenishKraig Barrows DDSMr. Skyla TrantowJul 8, 2025, 2:19 PM
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Properties

Customer
Name
Kraig Barrows DDS
Email
abraham58@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
4,015
Last purchase
Apr 10, 2026
Skin tone
—
Foundation shade
—
Skin concerns
fine-lines, uneven-texture, sensitivity
Allergies / restrictions
—
Favorite brands
Estée Lauder, Drunk Elephant, Sol de Janeiro, Charlotte Tilbury
YTD spend
1,428
App installed
No
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
—
Preferred category
—
Tickets
Tickets
53
Last seen
May 22, 2026
Responses
Avg rating
5.06