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CustomersKraig Barrows DDS

Kraig Barrows DDS

abraham58@yahoo.com
Tickets53Responses16
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
71679903App login problemSolvedNormalKraig Barrows DDS—Garth DooleyEmail
loyaltyrefundsamples
23h○Sent, no reply———May 22, 2026-
38228225App crashes at checkoutSolvedUrgentKraig Barrows DDS—Leonard Waters-HowellChat
samples
5h●Responded2/5——May 14, 2026-
68538503Loyalty points not postingClosedHighKraig Barrows DDS—Eula McKenzieChat
shade-matchbopisinfluencer
1h●Responded9/11——May 5, 2026May 10, 2026
88941564Klarna / Afterpay split issueClosedNormalKraig Barrows DDS—Eula McKenzieChat
shipping
3h○Sent, no reply———Apr 30, 2026May 1, 2026
52309594Where is my order?SolvedHighKraig Barrows DDS—Lily RaynorEmail
fragrancewholesaleloyalty
4d 19h●Responded2/5——Apr 22, 2026-
68420605Shipping cost questionClosedHighKraig Barrows DDS—Julie HodkiewiczChat
refund
14h○Sent, no reply———Apr 17, 2026Apr 25, 2026
23612548App crashes at checkoutSolvedNormalKraig Barrows DDS—Julie HodkiewiczEmail
vipinfluencer
2d○Sent, no reply———Apr 7, 2026-
11780545BOPIS pickup not readySolvedHighKraig Barrows DDS—Steve O'ConnerChat—2h○Sent, no reply———Mar 16, 2026-
48293975Lost package follow-upSolvedNormalKraig Barrows DDS—Ignatius CummerataSocial
vipbopis
2d 22h⊘Not fired———Mar 12, 2026-
91663839BOPIS pickup not readySolvedNormalKraig Barrows DDS—Eula McKenzieChat
app
4h○Sent, no reply———Mar 9, 2026-
56552226Cancel order requestSolvedNormalKraig Barrows DDS—Faith HilllEmail
vip
2d 21h⊘Not fired———Mar 6, 2026-
64248364Missing items in shipmentSolvedNormalKraig Barrows DDS—Miss Amber Hintz Sr.Email
fragranceshade-matchapp
10h●Responded4/5——Mar 4, 2026-
91636054Lost package follow-upSolvedNormalKraig Barrows DDS—Amely PacochaEmail
fragrance
5h○Sent, no reply———Mar 2, 2026-
58195944Order arrived damagedSolvedNormalKraig Barrows DDS—Oscar O'HaraEmail
loyalty
6h⊘Not fired———Feb 18, 2026-
06268784Gift card balance questionSolvedLowKraig Barrows DDS—Dr. Mandy McLaughlinEmail
fragrance
11h●Responded5/5——Feb 18, 2026-
32659766Question about product ingredientsSolvedHighKraig Barrows DDS—Mr. Skyla TrantowEmail
wholesaleshipping
6d 13h●Responded3/5——Feb 10, 2026-
07773531Store experience feedbackSolvedNormalKraig Barrows DDS—Amely PacochaEmail—2h●Responded9/11——Jan 30, 2026-
70382479Wrong shade sentSolvedNormalKraig Barrows DDS—Chaz RennerEmail
viprefund
6h●Responded4/5——Jan 20, 2026-
38585645Allergic reaction concernSolvedNormalKraig Barrows DDS—Garth DooleyChat
shade-matchbopiswholesale
2d○Sent, no reply———Jan 15, 2026-
12149034BOPIS order cancelled at storeSolvedNormalKraig Barrows DDS—Steve O'ConnerEmail
returnsbopis
12h○Sent, no reply———Jan 9, 2026-
36131567Missing items in shipmentSolvedHighKraig Barrows DDS—Mr. Skyla TrantowChat
wholesale
3h○Sent, no reply———Jan 6, 2026-
57070654Question about product ingredientsClosedNormalKraig Barrows DDS—Yazmin JastEmail
vipfragrance
4h●Responded9/11——Jan 4, 2026Jan 7, 2026
17762446App crashes at checkoutSolvedHighKraig Barrows DDS—Steve O'ConnerEmail
samplesshippingfragrance
16h○Sent, no reply———Dec 31, 2025-
66266987Pro discount enrollmentPendingLowKraig Barrows DDS—Mr. Eliza Gerhold IVEmail
wholesalefragranceinfluencer
-—Skipped———Dec 31, 2025-
09825538Question about product ingredientsSolvedNormalKraig Barrows DDS—Lily RaynorPhone
loyaltyappshipping
4h○Sent, no reply———Dec 22, 2025-
64180236Cancel order requestSolvedHighKraig Barrows DDS—Faith HilllEmail
shippingreturns
2d 12h⊘Not fired———Dec 19, 2025-
49952177Klarna / Afterpay split issuePendingNormalKraig Barrows DDS—Vilma GusikowskiChat—-—Skipped———Nov 4, 2025-
24853178BOPIS pickup not readySolvedLowKraig Barrows DDS—Eula McKenzieEmail
bopis
4h○Sent, no reply———Oct 23, 2025-
38513412Store experience feedbackSolvedNormalKraig Barrows DDS—Vilma GusikowskiEmail
refund
3h○Sent, no reply———Oct 22, 2025-
13155660Where is my order?SolvedLowKraig Barrows DDS—Dr. Mandy McLaughlinChat
returns
1h●Responded2/5——Oct 18, 2025-
19925249Price match requestSolvedHighKraig Barrows DDS—Kip Schroeder IVChat—1d 13h⊘Not fired———Oct 16, 2025-
15808473Cancel order requestSolvedNormalKraig Barrows DDS—Amely PacochaSocial
influencer
3h⊘Not fired———Oct 9, 2025-
31792458Gift card balance questionPendingHighKraig Barrows DDS—Mr. Eliza Gerhold IVChat
damaged
-—Skipped———Oct 9, 2025-
28722641Loyalty points not postingClosedLowKraig Barrows DDS—Katrina JohnsEmail
damagedinfluencer
11h○Sent, no reply———Sep 26, 2025Sep 28, 2025
12305020Return after 30-day windowSolvedLowKraig Barrows DDS—Oscar O'HaraChat—6d 19h●Responded2/5——Sep 24, 2025-
90265608Store experience feedbackPendingNormalKraig Barrows DDS—Mr. Lonie HudsonPhone
app
-—Skipped———Sep 12, 2025-
95862671Refund not receivedSolvedNormalKraig Barrows DDS—Vilma GusikowskiPhone
influencerloyalty
5h○Sent, no reply———Sep 2, 2025-
41135399Order arrived damagedClosedNormalKraig Barrows DDS—Katrina JohnsEmail
shippingreturnsrefund
1d 6h●Responded7/11——Aug 24, 2025Aug 28, 2025
86415857Discount code not workingSolvedLowKraig Barrows DDS—Mr. Eliza Gerhold IVChat
wholesaleloyaltysamples
23h●Responded5/5——Aug 20, 2025-
99346158BOPIS pickup not readyClosedNormalKraig Barrows DDS—Mr. Skyla TrantowEmail—2h○Sent, no reply———Aug 14, 2025Aug 19, 2025
82988899Return after 30-day windowClosedLowKraig Barrows DDS—Miss Amber Hintz Sr.Social
vip
4h⊘Not fired———Aug 12, 2025Aug 18, 2025
99145513Influencer code not workingSolvedNormalKraig Barrows DDS—Faith HilllChat
samples
6h○Sent, no reply———Aug 8, 2025-
31035882BOPIS order cancelled at storeSolvedNormalKraig Barrows DDS—Chaz RennerEmail—5h●Responded4/5——Aug 3, 2025-
58138624Birthday gift not receivedSolvedNormalKraig Barrows DDS—Kaela FriesenEmail
damaged
2d⊘Not fired———Aug 1, 2025-
81625748Cancel order requestSolvedNormalKraig Barrows DDS—Yazmin JastChat—20h○Sent, no reply———Jul 15, 2025-
52187222BOPIS order cancelled at storeSolvedNormalKraig Barrows DDS—Eula McKenzieEmail
shade-matchshippingfragrance
2h○Sent, no reply———Jul 12, 2025-
80488833BOPIS pickup not readySolvedNormalKraig Barrows DDS—Mr. Cade SengerPhone
damagedreturns
4h●Responded10/11——Jul 8, 2025-
71554740Cancel subscription / Auto-replenishClosedLowKraig Barrows DDS—Mr. Skyla TrantowChat—2d 11h●Responded4/5——Jul 5, 2025Jul 10, 2025
87824134Wrong shade sentPendingLowKraig Barrows DDS—Steve O'ConnerPhone
fragrance
-—Skipped———Jul 1, 2025-
16174035Influencer code not workingPendingLowKraig Barrows DDS—Leonard Waters-HowellEmail
fragrancesamples
-—Skipped———Jun 27, 2025-
Page 1 of 1

Properties

Customer
Name
Kraig Barrows DDS
Email
abraham58@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
—
Lifetime spend
4,015
Last purchase
Apr 10, 2026
Skin tone
—
Foundation shade
—
Skin concerns
fine-lines, uneven-texture, sensitivity
Allergies / restrictions
—
Favorite brands
Estée Lauder, Drunk Elephant, Sol de Janeiro, Charlotte Tilbury
YTD spend
1,428
App installed
No
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
—
Preferred category
—
Tickets
Tickets
53
Last seen
May 22, 2026
Responses
Avg rating
5.06