Kraig Barrows DDS
abraham58@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71679903 | App login problem | Solved | Normal | — | loyaltyrefundsamples | 23h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |||
| 38228225 | App crashes at checkout | Solved | Urgent | — | Chat | samples | 5h | ●Responded | 2/5 | — | — | May 14, 2026 | - | ||
| 68538503 | Loyalty points not posting | Closed | High | — | Chat | shade-matchbopisinfluencer | 1h | ●Responded | 9/11 | — | — | May 5, 2026 | May 10, 2026 | ||
| 88941564 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 1, 2026 | ||
| 52309594 | Where is my order? | Solved | High | — | fragrancewholesaleloyalty | 4d 19h | ●Responded | 2/5 | — | — | Apr 22, 2026 | - | |||
| 68420605 | Shipping cost question | Closed | High | — | Chat | refund | 14h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 25, 2026 | ||
| 23612548 | App crashes at checkout | Solved | Normal | — | vipinfluencer | 2d | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |||
| 11780545 | BOPIS pickup not ready | Solved | High | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | ||
| 48293975 | Lost package follow-up | Solved | Normal | — | Social | vipbopis | 2d 22h | ⊘Not fired | — | — | — | Mar 12, 2026 | - | ||
| 91663839 | BOPIS pickup not ready | Solved | Normal | — | Chat | app | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | ||
| 56552226 | Cancel order request | Solved | Normal | — | vip | 2d 21h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |||
| 64248364 | Missing items in shipment | Solved | Normal | — | fragranceshade-matchapp | 10h | ●Responded | 4/5 | — | — | Mar 4, 2026 | - | |||
| 91636054 | Lost package follow-up | Solved | Normal | — | fragrance | 5h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 58195944 | Order arrived damaged | Solved | Normal | — | loyalty | 6h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | |||
| 06268784 | Gift card balance question | Solved | Low | — | fragrance | 11h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |||
| 32659766 | Question about product ingredients | Solved | High | — | wholesaleshipping | 6d 13h | ●Responded | 3/5 | — | — | Feb 10, 2026 | - | |||
| 07773531 | Store experience feedback | Solved | Normal | — | — | 2h | ●Responded | 9/11 | — | — | Jan 30, 2026 | - | |||
| 70382479 | Wrong shade sent | Solved | Normal | — | viprefund | 6h | ●Responded | 4/5 | — | — | Jan 20, 2026 | - | |||
| 38585645 | Allergic reaction concern | Solved | Normal | — | Chat | shade-matchbopiswholesale | 2d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | ||
| 12149034 | BOPIS order cancelled at store | Solved | Normal | — | returnsbopis | 12h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 36131567 | Missing items in shipment | Solved | High | — | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | ||
| 57070654 | Question about product ingredients | Closed | Normal | — | vipfragrance | 4h | ●Responded | 9/11 | — | — | Jan 4, 2026 | Jan 7, 2026 | |||
| 17762446 | App crashes at checkout | Solved | High | — | samplesshippingfragrance | 16h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |||
| 66266987 | Pro discount enrollment | Pending | Low | — | wholesalefragranceinfluencer | - | —Skipped | — | — | — | Dec 31, 2025 | - | |||
| 09825538 | Question about product ingredients | Solved | Normal | — | Phone | loyaltyappshipping | 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | ||
| 64180236 | Cancel order request | Solved | High | — | shippingreturns | 2d 12h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | |||
| 49952177 | Klarna / Afterpay split issue | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 4, 2025 | - | ||
| 24853178 | BOPIS pickup not ready | Solved | Low | — | bopis | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 38513412 | Store experience feedback | Solved | Normal | — | refund | 3h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |||
| 13155660 | Where is my order? | Solved | Low | — | Chat | returns | 1h | ●Responded | 2/5 | — | — | Oct 18, 2025 | - | ||
| 19925249 | Price match request | Solved | High | — | Chat | — | 1d 13h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | ||
| 15808473 | Cancel order request | Solved | Normal | — | Social | influencer | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | ||
| 31792458 | Gift card balance question | Pending | High | — | Chat | damaged | - | —Skipped | — | — | — | Oct 9, 2025 | - | ||
| 28722641 | Loyalty points not posting | Closed | Low | — | damagedinfluencer | 11h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 28, 2025 | |||
| 12305020 | Return after 30-day window | Solved | Low | — | Chat | — | 6d 19h | ●Responded | 2/5 | — | — | Sep 24, 2025 | - | ||
| 90265608 | Store experience feedback | Pending | Normal | — | Phone | app | - | —Skipped | — | — | — | Sep 12, 2025 | - | ||
| 95862671 | Refund not received | Solved | Normal | — | Phone | influencerloyalty | 5h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 41135399 | Order arrived damaged | Closed | Normal | — | shippingreturnsrefund | 1d 6h | ●Responded | 7/11 | — | — | Aug 24, 2025 | Aug 28, 2025 | |||
| 86415857 | Discount code not working | Solved | Low | — | Chat | wholesaleloyaltysamples | 23h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | ||
| 99346158 | BOPIS pickup not ready | Closed | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 19, 2025 | |||
| 82988899 | Return after 30-day window | Closed | Low | — | Social | vip | 4h | ⊘Not fired | — | — | — | Aug 12, 2025 | Aug 18, 2025 | ||
| 99145513 | Influencer code not working | Solved | Normal | — | Chat | samples | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | ||
| 31035882 | BOPIS order cancelled at store | Solved | Normal | — | — | 5h | ●Responded | 4/5 | — | — | Aug 3, 2025 | - | |||
| 58138624 | Birthday gift not received | Solved | Normal | — | damaged | 2d | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |||
| 81625748 | Cancel order request | Solved | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | ||
| 52187222 | BOPIS order cancelled at store | Solved | Normal | — | shade-matchshippingfragrance | 2h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | |||
| 80488833 | BOPIS pickup not ready | Solved | Normal | — | Phone | damagedreturns | 4h | ●Responded | 10/11 | — | — | Jul 8, 2025 | - | ||
| 71554740 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | — | 2d 11h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 10, 2025 | ||
| 87824134 | Wrong shade sent | Pending | Low | — | Phone | fragrance | - | —Skipped | — | — | — | Jul 1, 2025 | - | ||
| 16174035 | Influencer code not working | Pending | Low | — | fragrancesamples | - | —Skipped | — | — | — | Jun 27, 2025 | - |