Darrell Turner
kiera_zemlak@yahoo.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85167105 | Question about product ingredients | Pending | High | — | loyaltyreturnsdamaged | - | —Skipped | — | — | — | May 18, 2026 | - | |||
| 32844114 | App crashes at checkout | Solved | Normal | — | returnsloyalty | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 51726740 | Where is my order? | Solved | Normal | — | vipwholesalefragrance | 8d 8h | ●Responded | 2/5 | — | — | Apr 18, 2026 | - | |||
| 58779084 | Order arrived damaged | Solved | Low | — | shade-match | 9h | ●Responded | 5/5 | — | — | Apr 2, 2026 | - | |||
| 90263603 | Discount code not working | Open | Normal | — | Social | — | - | —Skipped | — | — | — | Mar 31, 2026 | - | ||
| 47404381 | Loyalty points not posting | Solved | Normal | — | damaged | 6h | ●Responded | 4/5 | — | — | Mar 17, 2026 | - | |||
| 79321972 | App login problem | Pending | Normal | — | Chat | refund | - | —Skipped | — | — | — | Mar 13, 2026 | - | ||
| 67427403 | App login problem | Closed | Low | — | — | 2d 23h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 4, 2026 | |||
| 80698157 | Lost package follow-up | Pending | Normal | — | Chat | shippinginfluencerloyalty | - | —Skipped | — | — | — | Feb 23, 2026 | - | ||
| 62402749 | Loyalty points not posting | Solved | Normal | — | — | 2d 3h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |||
| 09692753 | Missing items in shipment | Solved | Normal | — | Phone | shipping | 5h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | ||
| 11939287 | Birthday gift not received | Solved | High | — | influencer | 3h | ●Responded | 10/11 | — | — | Jan 21, 2026 | - | |||
| 19461509 | Wrong shade sent | Open | Normal | — | refundbopis | - | —Skipped | — | — | — | Jan 19, 2026 | - | |||
| 00661729 | Where is my order? | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 86320846 | Pro discount enrollment | Closed | Low | — | Social | fragranceapp | 12h | ⊘Not fired | — | — | — | Jan 15, 2026 | Jan 23, 2026 | ||
| 20737756 | Item authenticity concern | Pending | Normal | — | Chat | loyaltygift-card | - | —Skipped | — | — | — | Jan 13, 2026 | - | ||
| 40303795 | Discount code not working | Closed | High | — | Phone | samplesloyaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 5, 2026 | ||
| 07535987 | Insider tier issue | Open | Normal | — | Chat | shade-matchapprefund | - | —Skipped | — | — | — | Dec 26, 2025 | - | ||
| 60569350 | Birthday gift not received | Closed | Normal | — | influencersamples | 2h | ⊘Not fired | — | — | — | Dec 14, 2025 | Dec 20, 2025 | |||
| 83464393 | Item authenticity concern | Closed | Normal | — | vipwholesalegift-card | 5h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 9, 2025 | |||
| 15416339 | Influencer code not working | Open | High | — | Chat | refund | - | —Skipped | — | — | — | Nov 1, 2025 | - | ||
| 37156570 | App crashes at checkout | Solved | Normal | — | Chat | returns | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | ||
| 30092725 | Klarna / Afterpay split issue | Closed | Normal | — | Phone | fragrancevipwholesale | 10h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 6, 2025 | ||
| 45327440 | Cancel order request | Pending | Normal | — | influencergift-cardbopis | - | —Skipped | — | — | — | Sep 26, 2025 | - | |||
| 99692148 | Pro discount enrollment | Solved | Normal | — | samples | 5h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | |||
| 53251605 | Wrong shade sent | Solved | Normal | — | Chat | wholesale | 1d 6h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | ||
| 21866209 | Store experience feedback | Solved | Normal | — | loyaltydamagedsamples | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 00023170 | Birthday gift not received | Closed | Low | — | bopisshade-match | 2d | ○Sent, no reply | — | — | — | Sep 5, 2025 | Sep 11, 2025 | |||
| 80161273 | BOPIS order cancelled at store | Closed | Low | — | Chat | app | 2d 8h | ●Responded | 9/11 | — | — | Aug 29, 2025 | Sep 4, 2025 | ||
| 29818706 | Question about product ingredients | Closed | Low | — | Social | damagedvip | 2h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 16, 2025 | ||
| 90193547 | Where is my order? | Solved | High | — | — | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |||
| 26568087 | Return after 30-day window | Solved | Low | — | — | 2d 8h | ●Responded | 1/5 | — | — | Jul 21, 2025 | - | |||
| 12108402 | Refund not received | Open | Normal | — | Chat | samples | - | —Skipped | — | — | — | Jun 30, 2025 | - |