Tobin Dibbert
wayne.bogan-kassulke44@hotmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Spent over an hour on chat and got nowhere. | 75060599Wholesale order question | Tobin Dibbert |  Dr. Mandy McLaughlin | Apr 25, 2026, 5:30 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 07736192Missing samples in order | Tobin Dibbert |  Eula McKenzie | Mar 23, 2026, 6:52 PM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 50842390Where is my order? | Tobin Dibbert |  Mr. Lonie Hudson | Feb 22, 2026, 1:56 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 32732283Klarna / Afterpay split issue | Tobin Dibbert |  Julie Hodkiewicz | Feb 19, 2026, 4:28 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 45887376Lost package follow-up | Tobin Dibbert |  Leonard Waters-Howell | Feb 14, 2026, 5:46 PM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 28322928App crashes at checkout | Tobin Dibbert |  Mr. Eliza Gerhold IV | Jan 12, 2026, 8:09 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 95017079Influencer code not working | Tobin Dibbert |  Amely Pacocha | Jan 4, 2026, 2:18 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 46171224Store experience feedback | Tobin Dibbert |  Miss Amber Hintz Sr. | Sep 26, 2025, 2:53 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 08662118Restock alert for backorder | Tobin Dibbert | Eula McKenzie | Sep 19, 2025, 11:08 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 54914565Pro discount enrollment | Tobin Dibbert |  Chaz Renner | Sep 19, 2025, 3:18 AM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 22957696BOPIS order cancelled at store | Tobin Dibbert |  Kaela Friesen | Aug 11, 2025, 2:33 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 14254869Missing samples in order | Tobin Dibbert |  Lily Raynor | Jul 20, 2025, 7:00 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 96991221Klarna / Afterpay split issue | Tobin Dibbert |  Kip Schroeder IV | Jul 13, 2025, 6:38 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 00261389Shipping cost question | Tobin Dibbert | Eula McKenzie | Jul 6, 2025, 5:04 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 82044404App login problem | Tobin Dibbert | Kaela Friesen | Jun 27, 2025, 2:32 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 70144973Missing items in shipment | Tobin Dibbert |  Vilma Gusikowski | Jun 2, 2025, 11:24 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 11405979Foundation match help | Tobin Dibbert | Vilma Gusikowski | May 31, 2025, 6:42 AM |