Tobin Dibbert
wayne.bogan-kassulke44@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73309815 | Order arrived damaged | Solved | Normal | Tobin Dibbert | — |  Dr. Mandy McLaughlin | Social | wholesaleapp | 4h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 43488349 | Birthday gift not received | Solved | Normal | Tobin Dibbert | — |  Ignatius Cummerata | Chat | — | 19h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 18135462 | Return after 30-day window | Pending | Normal | Tobin Dibbert | — |  Eula McKenzie | wholesaledamagedinfluencer | - | —Skipped | — | — | — | Apr 24, 2026 | - | |
| 75060599 | Wholesale order question | Solved | Normal | Tobin Dibbert | — | Dr. Mandy McLaughlin | shipping | 12h | ●Responded | 1/5 | — | — | Apr 23, 2026 | - | |
| 80585546 | Lost package follow-up | Open | Normal | Tobin Dibbert | — |  Jacklyn Dare | Chat | app | - | —Skipped | — | — | — | Mar 31, 2026 | - |
| 07736192 | Missing samples in order | Closed | Normal | Tobin Dibbert | — | Eula McKenzie | fragrance | 2h | ●Responded | 4/5 | — | — | Mar 23, 2026 | Mar 28, 2026 | |
| 79002724 | Wrong shade sent | Closed | Normal | Tobin Dibbert | — |  Mr. Lonie Hudson | Phone | — | 1d 18h | ⊘Not fired | — | — | — | Feb 24, 2026 | Feb 28, 2026 |
| 50842390 | Where is my order? | Solved | Normal | Tobin Dibbert | — | Mr. Lonie Hudson | Chat | bopis | 6h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - |
| 58103872 | Restock alert for backorder | Solved | Low | Tobin Dibbert | — |  Mr. Cade Senger | fragrancebopisgift-card | 5h | ⊘Not fired | — | — | — | Feb 19, 2026 | - | |
| 32732283 | Klarna / Afterpay split issue | Solved | Low | Tobin Dibbert | — |  Julie Hodkiewicz | app | 2h | ●Responded | 5/5 | — | — | Feb 17, 2026 | - | |
| 45887376 | Lost package follow-up | Solved | High | Tobin Dibbert | — |  Leonard Waters-Howell | Chat | wholesalereturns | 5h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - |
| 42590638 | Wrong shade sent | Closed | Normal | Tobin Dibbert | — | Jacklyn Dare | shipping | 23h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Feb 3, 2026 | |
| 28322928 | App crashes at checkout | Closed | Normal | Tobin Dibbert | — |  Mr. Eliza Gerhold IV | Chat | refundwholesaledamaged | 6h | ●Responded | 5/5 | — | — | Jan 11, 2026 | Jan 12, 2026 |
| 14655700 | Price match request | Pending | Urgent | Tobin Dibbert | — | Mr. Cade Senger | Chat | bopisinfluencer | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 77209263 | Klarna / Afterpay split issue | Solved | Normal | Tobin Dibbert | — |  Tommy Kuvalis | Chat | loyaltydamaged | 18h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 95017079 | Influencer code not working | Solved | Low | Tobin Dibbert | — |  Amely Pacocha | Chat | returns | 14h | ●Responded | 5/5 | — | — | Jan 1, 2026 | - |
| 59143845 | Item authenticity concern | Solved | Low | Tobin Dibbert | — | Mr. Eliza Gerhold IV | shade-match | 13h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 74576122 | Item authenticity concern | Solved | Low | Tobin Dibbert | — | Mr. Eliza Gerhold IV | Phone | loyaltyshade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 10239615 | Wholesale order question | Closed | Normal | Tobin Dibbert | — | Eula McKenzie | Phone | bopisgift-card | 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 |
| 78034998 | Influencer code not working | Open | Normal | Tobin Dibbert | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 36822174 | BOPIS order cancelled at store | Open | Normal | Tobin Dibbert | — |  Oscar O'Hara | Chat | loyalty | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 84919312 | App login problem | Solved | Normal | Tobin Dibbert | — |  Faith Hilll | Chat | returnsshade-match | 7h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 79671854 | Shipping cost question | Solved | Low | Tobin Dibbert | — | Ignatius Cummerata | — | 9h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 57305033 | Foundation match help | Closed | Low | Tobin Dibbert | — |  Kaela Friesen | Social | — | 2d 21h | ⊘Not fired | — | — | — | Oct 21, 2025 | Oct 25, 2025 |
| 71915525 | Item authenticity concern | Pending | Normal | Tobin Dibbert | — | Eula McKenzie | influencer | - | —Skipped | — | — | — | Oct 17, 2025 | - | |
| 95299519 | Gift card balance question | Closed | Normal | Tobin Dibbert | — |  Vilma Gusikowski | Chat | loyaltyappfragrance | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 47391238 | Wrong shade sent | Pending | Normal | Tobin Dibbert | — | Ignatius Cummerata | Social | — | - | —Skipped | — | — | — | Sep 26, 2025 | - |
| 46171224 | Store experience feedback | Closed | Normal | Tobin Dibbert | — |  Miss Amber Hintz Sr. | damagedshade-matchloyalty | 4h | ●Responded | 4/5 | — | — | Sep 24, 2025 | Sep 27, 2025 | |
| 08841824 | Cancel order request | Solved | Normal | Tobin Dibbert | — | Mr. Cade Senger | Chat | fragranceshipping | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 54914565 | Pro discount enrollment | Solved | Normal | Tobin Dibbert | — |  Chaz Renner | gift-cardshade-match | 15h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - | |
| 08662118 | Restock alert for backorder | Solved | Normal | Tobin Dibbert | — | Eula McKenzie | Chat | — | 3h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - |
| 98863884 | Missing items in shipment | Solved | Normal | Tobin Dibbert | — | Mr. Cade Senger | vipfragrancedamaged | 4h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |
| 02952099 | Return after 30-day window | Closed | High | Tobin Dibbert | — |  Lily Raynor | Chat | wholesaleloyalty | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | Sep 14, 2025 |
| 63357952 | Lost package follow-up | Solved | Low | Tobin Dibbert | — |  Garth Dooley | returnsbopis | 6h | ⊘Not fired | — | — | — | Aug 20, 2025 | - | |
| 97347619 | Birthday gift not received | Solved | Low | Tobin Dibbert | — | Julie Hodkiewicz | refundshade-match | 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 22957696 | BOPIS order cancelled at store | Solved | Normal | Tobin Dibbert | — | Kaela Friesen | shipping | 3d 12h | ●Responded | 7/11 | — | — | Aug 7, 2025 | - | |
| 14254869 | Missing samples in order | Closed | Normal | Tobin Dibbert | — | Lily Raynor | Chat | bopisshade-matchwholesale | 6h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 21, 2025 |
| 96991221 | Klarna / Afterpay split issue | Closed | Normal | Tobin Dibbert | — |  Kip Schroeder IV | Phone | bopisinfluencer | 1d 3h | ●Responded | 4/5 | — | — | Jul 11, 2025 | Jul 19, 2025 |
| 60503788 | Order arrived damaged | Pending | Low | Tobin Dibbert | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Jul 6, 2025 | - |
| 00261389 | Shipping cost question | Solved | High | Tobin Dibbert | — | Eula McKenzie | bopis | 19h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |
| 57658655 | App crashes at checkout | Solved | Normal | Tobin Dibbert | — | Chaz Renner | wholesaleloyalty | 7d 17h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 82044404 | App login problem | Closed | Low | Tobin Dibbert | — | Kaela Friesen | Chat | — | 9h | ●Responded | 10/11 | — | — | Jun 25, 2025 | Jul 2, 2025 |
| 70144973 | Missing items in shipment | Solved | High | Tobin Dibbert | — | Vilma Gusikowski | — | 8h | ●Responded | 5/5 | — | — | May 31, 2025 | - | |
| 11405979 | Foundation match help | Solved | Normal | Tobin Dibbert | — | Vilma Gusikowski | vip | 6h | ●Responded | 7/11 | — | — | May 30, 2025 | - |