Vallie Zulauf
claude_torphy6@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52280064 | Foundation match help | Pending | Normal | Vallie Zulauf | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 10586060 | Cancel subscription / Auto-replenish | Solved | High | Vallie Zulauf | — |  Garth Dooley | wholesalesamples | 17h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 21137518 | Restock alert for backorder | Solved | Normal | Vallie Zulauf | — |  Vilma Gusikowski | refund | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 49606274 | Klarna / Afterpay split issue | Solved | Normal | Vallie Zulauf | — |  Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 27794776 | Wholesale order question | Solved | Normal | Vallie Zulauf | — |  Mr. Eliza Gerhold IV | damaged | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 30924909 | Lost package follow-up | Solved | High | Vallie Zulauf | — |  Dr. Mandy McLaughlin | Chat | vip | 6h | ⊘Not fired | — | — | — | Mar 16, 2026 | - |
| 93088482 | Wrong shade sent | Solved | Normal | Vallie Zulauf | — | Dr. Mandy McLaughlin | Chat | shade-matchrefundsamples | 2d 22h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |
| 06480530 | Order arrived damaged | Closed | Normal | Vallie Zulauf | — | Vilma Gusikowski | appbopisshipping | 4h | ●Responded | 10/11 | — | — | Mar 6, 2026 | Mar 9, 2026 | |
| 48575920 | Cancel order request | Closed | Normal | Vallie Zulauf | — | Jacklyn Dare | Chat | refund | 1d 10h | ●Responded | 4/5 | — | — | Feb 23, 2026 | Feb 28, 2026 |
| 24375382 | Gift card balance question | Solved | Normal | Vallie Zulauf | — |  Faith Hilll | Chat | damagedrefund | 16h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 74827484 | Insider tier issue | Solved | Urgent | Vallie Zulauf | — |  Yazmin Jast | Phone | bopisfragrance | 17h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - |
| 62850441 | BOPIS pickup not ready | Closed | Normal | Vallie Zulauf | — |  Kaela Friesen | Chat | refundloyalty | 13h | ⊘Not fired | — | — | — | Jan 30, 2026 | Feb 7, 2026 |
| 90382022 | BOPIS order cancelled at store | Solved | High | Vallie Zulauf | — |  Darryl Jacobi | bopisinfluencerapp | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 21117660 | App crashes at checkout | Solved | Normal | Vallie Zulauf | — |  Julie Hodkiewicz | Phone | — | 2d 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 03839828 | Cancel subscription / Auto-replenish | Solved | Normal | Vallie Zulauf | — |  Kip Schroeder IV | vipshippingbopis | 5h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 19496571 | Birthday gift not received | Solved | Urgent | Vallie Zulauf | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 77074358 | Lost package follow-up | Closed | Normal | Vallie Zulauf | — | Kip Schroeder IV | Chat | refundgift-card | 1h | ●Responded | 5/5 | — | — | Dec 8, 2025 | Dec 9, 2025 |
| 79786685 | Item authenticity concern | Closed | Normal | Vallie Zulauf | — |  Amely Pacocha | Phone | returnsfragranceshipping | 3h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 7, 2025 |
| 79788254 | Missing samples in order | Solved | Normal | Vallie Zulauf | — |  Chaz Renner | damagedgift-cardbopis | 6h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - | |
| 91153567 | Wrong shade sent | Solved | Normal | Vallie Zulauf | — | Kaela Friesen | — | 7h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 79493650 | Shipping cost question | Open | High | Vallie Zulauf | — |  Mr. Cade Senger | Chat | refundinfluencer | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 21833945 | Wrong shade sent | Solved | Normal | Vallie Zulauf | — | Oscar O'Hara | Chat | — | 1h | ●Responded | 3/5 | — | — | Nov 11, 2025 | - |
| 88165678 | Discount code not working | Solved | Normal | Vallie Zulauf | — | Kip Schroeder IV | Phone | vip | 3h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - |
| 96140452 | Shipping cost question | Solved | Normal | Vallie Zulauf | — | Vilma Gusikowski | Phone | samples | 2h | ●Responded | 4/5 | — | — | Nov 1, 2025 | - |
| 99077396 | App login problem | Solved | Normal | Vallie Zulauf | — |  Mr. Skyla Trantow | damagedshade-matchinfluencer | 2d 4h | ●Responded | 2/5 | — | — | Oct 18, 2025 | - | |
| 02049258 | App login problem | Solved | Normal | Vallie Zulauf | — |  Katrina Johns | bopis | 2d 5h | ⊘Not fired | — | — | — | Oct 14, 2025 | - | |
| 33672659 | Item authenticity concern | Solved | Normal | Vallie Zulauf | — | Oscar O'Hara | Phone | damaged | 1d 12h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 58425911 | App login problem | Solved | High | Vallie Zulauf | — |  Eula McKenzie | vip | 1h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 34954456 | Item authenticity concern | Pending | Low | Vallie Zulauf | — | Julie Hodkiewicz | Chat | — | - | —Skipped | — | — | — | Sep 14, 2025 | - |
| 22530427 | Return after 30-day window | Solved | Normal | Vallie Zulauf | — | Vilma Gusikowski | — | 3h | ●Responded | 10/11 | — | — | Aug 21, 2025 | - | |
| 47918180 | Loyalty points not posting | Solved | Normal | Vallie Zulauf | — | Vilma Gusikowski | shade-matchgift-card | 5h | ●Responded | 9/11 | — | — | Aug 13, 2025 | - | |
| 57487070 | Item authenticity concern | Solved | Normal | Vallie Zulauf | — | Vilma Gusikowski | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 05614602 | Gift card balance question | Solved | Normal | Vallie Zulauf | — | Katrina Johns | shade-matchfragrancegift-card | 4h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |
| 98212212 | Address change after shipping | Solved | High | Vallie Zulauf | — | Vilma Gusikowski | Social | bopis | 1d 15h | ⊘Not fired | — | — | — | Jul 7, 2025 | - |
| 59625778 | Address change after shipping | Solved | Normal | Vallie Zulauf | — | Garth Dooley | Chat | — | 16h | ●Responded | 4/5 | — | — | Jul 3, 2025 | - |
| 49485345 | Missing samples in order | Closed | High | Vallie Zulauf | — | Mr. Skyla Trantow | bopisshippingwholesale | 20h | ○Sent, no reply | — | — | — | Jun 28, 2025 | Jul 1, 2025 | |
| 93669682 | Address change after shipping | Solved | Normal | Vallie Zulauf | — | Eula McKenzie | fragrancebopis | 20h | ●Responded | 4/5 | — | — | Jun 20, 2025 | - | |
| 76498422 | Lost package follow-up | Open | Normal | Vallie Zulauf | — |  Miss Amber Hintz Sr. | Chat | damagedapp | - | —Skipped | — | — | — | May 23, 2025 | - |