Gilbert Rau
arnaldo.wiza25@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 02452978Item authenticity concern | Gilbert Rau |  Mr. Cade Senger | Apr 11, 2026, 6:50 AM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 91333836Store experience feedback | Gilbert Rau |  Leonard Waters-Howell | Apr 3, 2026, 4:05 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 07285282Missing samples in order | Gilbert Rau |  Steve O'Conner | Mar 26, 2026, 10:02 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 68347816Gift card balance question | Gilbert Rau |  Yazmin Jast | Mar 14, 2026, 6:48 AM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 65320137Cancel subscription / Auto-replenish | Gilbert Rau |  Vilma Gusikowski | Feb 13, 2026, 4:23 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 38937939Influencer code not working | Gilbert Rau |  Kaela Friesen | Jan 21, 2026, 3:06 AM |
| 10/11 | Already referred three friends. They all love it too. | 88985955Cancel subscription / Auto-replenish | Gilbert Rau |  Mr. Eliza Gerhold IV | Jan 6, 2026, 10:07 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 03193608Lost package follow-up | Gilbert Rau |  Eula McKenzie | Dec 21, 2025, 2:45 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 44319092Address change after shipping | Gilbert Rau |  Lily Raynor | Nov 24, 2025, 5:32 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 31133295Store experience feedback | Gilbert Rau |  Mr. Lonie Hudson | Nov 2, 2025, 7:49 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 51303454Shipping cost question | Gilbert Rau |  Dr. Mandy McLaughlin | Aug 26, 2025, 12:40 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 93981270Allergic reaction concern | Gilbert Rau |  Tommy Kuvalis | Aug 17, 2025, 9:42 AM |