Mavis Torphy
cary46@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 35010518Wrong shade sent | Mavis Torphy |  Jacklyn Dare | May 11, 2026, 3:13 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 31522061Order arrived damaged | Mavis Torphy |  Leonard Waters-Howell | Apr 19, 2026, 6:18 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 68791036Restock alert for backorder | Mavis Torphy | Jacklyn Dare | Apr 7, 2026, 9:07 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 51723252Wrong shade sent | Mavis Torphy |  Miss Amber Hintz Sr. | Mar 25, 2026, 10:48 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 39065106Return after 30-day window | Mavis Torphy |  Eula McKenzie | Mar 14, 2026, 10:56 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 86291909App login problem | Mavis Torphy |  Oscar O'Hara | Feb 28, 2026, 3:03 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 67908780Store experience feedback | Mavis Torphy |  Faith Hilll | Feb 22, 2026, 8:25 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 63094487App crashes at checkout | Mavis Torphy |  Dr. Mandy McLaughlin | Feb 21, 2026, 8:23 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 48728966Discount code not working | Mavis Torphy | Eula McKenzie | Jan 27, 2026, 5:58 PM |
| 4/5 | Nice intro. The routine builder felt rushed. | 51468992BOPIS pickup not ready | Mavis Torphy |  Yazmin Jast | Jan 2, 2026, 2:07 PM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 59867687Price match request | Mavis Torphy |  Garth Dooley | Sep 30, 2025, 7:34 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 79139565Where is my order? | Mavis Torphy |  Ignatius Cummerata | Jul 15, 2025, 10:18 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 19925953Pro discount enrollment | Mavis Torphy | Ignatius Cummerata | Jun 16, 2025, 3:22 AM |