Gloria Jakubowski
Silver Lake Studios·alvera.von57@silverlakestudios.tv
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70644904 | Store experience feedback | Solved | Low | Gloria Jakubowski | Silver Lake Studios |  Faith Hilll | shade-match | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 38077687 | Return after 30-day window | Solved | High | Gloria Jakubowski | Silver Lake Studios |  Steve O'Conner | samplesshippingloyalty | 2h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 31499224 | Refund not received | Solved | High | Gloria Jakubowski | Silver Lake Studios | Faith Hilll | shade-match | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 49558421 | Address change after shipping | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Darryl Jacobi | viprefund | 2d 11h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 90091899 | Birthday gift not received | Solved | High | Gloria Jakubowski | Silver Lake Studios |  Chaz Renner | Social | samplesshippingvip | 3h | ⊘Not fired | — | — | — | Apr 17, 2026 | - |
| 75762782 | Foundation match help | Open | Normal | Gloria Jakubowski | Silver Lake Studios |  Lily Raynor | damaged | - | —Skipped | — | — | — | Apr 8, 2026 | - | |
| 18337461 | Item authenticity concern | Solved | High | Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | samplesrefund | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 29159144 | Refund not received | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Mr. Eliza Gerhold IV | Phone | samplesloyalty | 2h | ●Responded | 4/5 | — | — | Feb 23, 2026 | - |
| 06070609 | Gift card balance question | Closed | Normal | Gloria Jakubowski | Silver Lake Studios |  Garth Dooley | Chat | — | 2h | ●Responded | 10/11 | — | — | Jan 19, 2026 | Jan 25, 2026 |
| 46487032 | Address change after shipping | Solved | High | Gloria Jakubowski | Silver Lake Studios |  Katrina Johns | samples | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 88566974 | Pro discount enrollment | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Steve O'Conner | wholesalevip | 10h | ⊘Not fired | — | — | — | Jan 15, 2026 | - | |
| 61234480 | Address change after shipping | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Miss Amber Hintz Sr. | shade-matchdamagedsamples | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |
| 13363204 | Refund not received | Pending | Normal | Gloria Jakubowski | Silver Lake Studios |  Eula McKenzie | bopisshade-match | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 16814954 | Gift card balance question | Solved | High | Gloria Jakubowski | Silver Lake Studios |  Julie Hodkiewicz | bopis | 6h | ●Responded | 3/5 | — | — | Jan 8, 2026 | - | |
| 32161071 | App crashes at checkout | Solved | High | Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | loyaltyapp | 2d 12h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 12696554 | Restock alert for backorder | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Julie Hodkiewicz | gift-card | 2h | ●Responded | 5/5 | — | — | Dec 18, 2025 | - | |
| 46184239 | Address change after shipping | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Julie Hodkiewicz | — | 2d 13h | ●Responded | 3/5 | — | — | Dec 15, 2025 | - | |
| 71131977 | Influencer code not working | Closed | Normal | Gloria Jakubowski | Silver Lake Studios |  Kaela Friesen | Chat | wholesale | 13h | ●Responded | 5/5 | — | — | Dec 13, 2025 | Dec 20, 2025 |
| 03412157 | Restock alert for backorder | Closed | Normal | Gloria Jakubowski | Silver Lake Studios |  Vilma Gusikowski | — | 5h | ⊘Not fired | — | — | — | Dec 2, 2025 | Dec 8, 2025 | |
| 17009939 | Return after 30-day window | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Darryl Jacobi | Chat | returnsloyaltyvip | 1h | ●Responded | 5/5 | — | — | Nov 27, 2025 | - |
| 77867897 | Loyalty points not posting | Open | Normal | Gloria Jakubowski | Silver Lake Studios | Garth Dooley | gift-cardshippingbopis | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 44375492 | Refund not received | Closed | High | Gloria Jakubowski | Silver Lake Studios | Faith Hilll | influencer | 2h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 24, 2025 | |
| 55816667 | Gift card balance question | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Vilma Gusikowski | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 42920665 | Missing items in shipment | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Chaz Renner | gift-card | 3d 16h | ●Responded | 3/5 | — | — | Nov 12, 2025 | - | |
| 28857909 | Order arrived damaged | Pending | Low | Gloria Jakubowski | Silver Lake Studios | Katrina Johns | samplesdamagedinfluencer | - | —Skipped | — | — | — | Nov 10, 2025 | - | |
| 32796107 | Klarna / Afterpay split issue | Solved | Low | Gloria Jakubowski | Silver Lake Studios |  Mr. Cade Senger | Chat | influencer | 1d 20h | ●Responded | 4/5 | — | — | Nov 6, 2025 | - |
| 05000158 | Price match request | Solved | Low | Gloria Jakubowski | Silver Lake Studios | Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |
| 87131724 | Cancel subscription / Auto-replenish | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Leonard Waters-Howell | gift-cardbopis | 2d 7h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |
| 10530443 | Shipping cost question | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Eula McKenzie | gift-cardshipping | 3h | ●Responded | 2/5 | — | — | Oct 16, 2025 | - | |
| 27289968 | Cancel subscription / Auto-replenish | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | fragrancewholesale | 2d 15h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 74475510 | Restock alert for backorder | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Ignatius Cummerata | influencerappbopis | 1h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 75115912 | Restock alert for backorder | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Faith Hilll | fragrancesamplesshade-match | 5h | ●Responded | 10/11 | — | — | Aug 11, 2025 | - | |
| 43972070 | App login problem | Solved | Low | Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | gift-cardsamplesshipping | 17h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 93298942 | Klarna / Afterpay split issue | Closed | Urgent | Gloria Jakubowski | Silver Lake Studios |  Mr. Lonie Hudson | Chat | loyaltyshippingsamples | 4h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 12, 2025 |
| 63896539 | Return after 30-day window | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Faith Hilll | Social | — | 6h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 89703846 | Wrong shade sent | Solved | Normal | Gloria Jakubowski | Silver Lake Studios | Mr. Eliza Gerhold IV | Phone | appsamples | 9h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - |
| 61031432 | Order arrived damaged | Pending | Urgent | Gloria Jakubowski | Silver Lake Studios | Leonard Waters-Howell | Chat | bopisrefundgift-card | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 16673126 | Lost package follow-up | Solved | Normal | Gloria Jakubowski | Silver Lake Studios |  Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 77718018 | Store experience feedback | Pending | Low | Gloria Jakubowski | Silver Lake Studios | Lily Raynor | Chat | returnsloyaltybopis | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 71131343 | Refund not received | Solved | Urgent | Gloria Jakubowski | Silver Lake Studios |  Mr. Skyla Trantow | — | 2d 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 35713981 | Item authenticity concern | Solved | Low | Gloria Jakubowski | Silver Lake Studios | Mr. Skyla Trantow | samples | 18h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - |