Miss Reece Grady
charles_dibbert@hotmail.com
Showing 1 - 32 of 32
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49722107 | Influencer code not working | Closed | High | Miss Reece Grady | — |  Katrina Johns | Social | appgift-cardwholesale | 1h | ⊘Not fired | — | — | — | May 21, 2026 | May 26, 2026 |
| 15820536 | Influencer code not working | Solved | Low | Miss Reece Grady | — |  Oscar O'Hara | gift-card | 2d 6h | ●Responded | 2/5 | — | — | May 16, 2026 | - | |
| 59882762 | Cancel subscription / Auto-replenish | Solved | Normal | Miss Reece Grady | — | Katrina Johns | Chat | returnsbopisinfluencer | 11h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 69279227 | Price match request | Closed | Normal | Miss Reece Grady | — |  Steve O'Conner | — | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | May 7, 2026 | |
| 64881272 | Gift card balance question | Solved | Normal | Miss Reece Grady | — |  Mr. Cade Senger | Chat | wholesaleloyaltyinfluencer | 19h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 04240626 | BOPIS order cancelled at store | Closed | High | Miss Reece Grady | — |  Leonard Waters-Howell | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 17, 2026 |
| 53339927 | Pro discount enrollment | Solved | Normal | Miss Reece Grady | — |  Jacklyn Dare | Social | — | 2d 14h | ⊘Not fired | — | — | — | Apr 1, 2026 | - |
| 08229310 | Foundation match help | Solved | Normal | Miss Reece Grady | — |  Darryl Jacobi | Chat | — | 5h | ⊘Not fired | — | — | — | Mar 13, 2026 | - |
| 59961121 | Loyalty points not posting | Solved | High | Miss Reece Grady | — |  Vilma Gusikowski | Chat | — | 2d 12h | ●Responded | 3/5 | — | — | Feb 20, 2026 | - |
| 00997637 | Missing samples in order | Closed | Normal | Miss Reece Grady | — | Steve O'Conner | shade-matchgift-card | 18h | ⊘Not fired | — | — | — | Feb 7, 2026 | Feb 14, 2026 | |
| 98744585 | Address change after shipping | Solved | Normal | Miss Reece Grady | — | Leonard Waters-Howell | returnswholesalefragrance | 2d 21h | ●Responded | 3/5 | — | — | Jan 30, 2026 | - | |
| 66471827 | Gift card balance question | Solved | Normal | Miss Reece Grady | — | Oscar O'Hara | Chat | shippinggift-carddamaged | 19h | ●Responded | 5/5 | — | — | Jan 30, 2026 | - |
| 78023421 | Klarna / Afterpay split issue | Solved | Normal | Miss Reece Grady | — | Vilma Gusikowski | — | 5d 20h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 31982160 | Store experience feedback | Open | Normal | Miss Reece Grady | — |  Mr. Eliza Gerhold IV | Chat | samplesrefundinfluencer | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 54783560 | Missing samples in order | Solved | High | Miss Reece Grady | — |  Dr. Mandy McLaughlin | Phone | — | 5d 11h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 70076075 | Refund not received | Pending | Low | Miss Reece Grady | — |  Lily Raynor | gift-cardshippingvip | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 03732076 | Shipping cost question | Closed | Normal | Miss Reece Grady | — |  Amely Pacocha | bopisdamagedgift-card | 21h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 15, 2026 | |
| 29190414 | Pro discount enrollment | Solved | High | Miss Reece Grady | — | Amely Pacocha | Social | returns | 21h | ⊘Not fired | — | — | — | Jan 7, 2026 | - |
| 11619105 | Wholesale order question | Solved | High | Miss Reece Grady | — | Steve O'Conner | Phone | refund | 5h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 09423605 | Return after 30-day window | Solved | Normal | Miss Reece Grady | — | Jacklyn Dare | Chat | samplesvipapp | 18h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 14441373 | Foundation match help | Solved | Low | Miss Reece Grady | — |  Julie Hodkiewicz | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 61174349 | Insider tier issue | Open | Normal | Miss Reece Grady | — |  Mr. Lonie Hudson | Chat | shade-matchappinfluencer | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 04765360 | Where is my order? | Open | High | Miss Reece Grady | — | Darryl Jacobi | Chat | appdamaged | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 17545800 | Order arrived damaged | Solved | High | Miss Reece Grady | — |  Garth Dooley | refund | 9d 12h | ⊘Not fired | — | — | — | Oct 29, 2025 | - | |
| 29131493 | Allergic reaction concern | Solved | Normal | Miss Reece Grady | — | Oscar O'Hara | samplesbopis | 4h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 05309593 | BOPIS order cancelled at store | Solved | Normal | Miss Reece Grady | — | Mr. Lonie Hudson | shippingrefund | 5h | ●Responded | 4/11 | — | — | Sep 18, 2025 | - | |
| 90503377 | Wholesale order question | Solved | Normal | Miss Reece Grady | — | Vilma Gusikowski | samplesshipping | 5h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - | |
| 06153147 | Gift card balance question | Closed | Low | Miss Reece Grady | — |  Kip Schroeder IV | shade-matchvip | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 22, 2025 | |
| 49609693 | Insider tier issue | Closed | Normal | Miss Reece Grady | — | Steve O'Conner | Chat | fragrance | 3h | ○Sent, no reply | — | — | — | Jul 13, 2025 | Jul 16, 2025 |
| 73811112 | Wholesale order question | Open | Low | Miss Reece Grady | — | Lily Raynor | Phone | — | - | —Skipped | — | — | — | Jul 1, 2025 | - |
| 19268484 | Missing samples in order | Solved | High | Miss Reece Grady | — | Garth Dooley | samples | 4h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 10289244 | Lost package follow-up | Solved | High | Miss Reece Grady | — | Vilma Gusikowski | Chat | gift-card | 2d 19h | ●Responded | 4/5 | — | — | May 27, 2025 | - |