Kelsi Crooks
margarette_roob@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56512713 | Allergic reaction concern | Closed | Normal | Kelsi Crooks | — |  Julie Hodkiewicz | app | 8h | ○Sent, no reply | — | — | — | May 20, 2026 | May 23, 2026 | |
| 24529174 | Birthday gift not received | Solved | Normal | Kelsi Crooks | — |  Amely Pacocha | influencerappvip | 4h | ●Responded | 5/5 | — | — | May 18, 2026 | - | |
| 02869304 | Where is my order? | Closed | Normal | Kelsi Crooks | — |  Mr. Skyla Trantow | bopisvip | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 19, 2026 | |
| 94045457 | Price match request | Closed | Normal | Kelsi Crooks | — |  Oscar O'Hara | wholesalebopisshade-match | 1d 17h | ●Responded | 3/5 | — | — | May 12, 2026 | May 20, 2026 | |
| 24357374 | Gift card balance question | Closed | Urgent | Kelsi Crooks | — |  Faith Hilll | fragrance | 1d 9h | ●Responded | 1/5 | — | — | May 5, 2026 | May 13, 2026 | |
| 64881370 | Cancel subscription / Auto-replenish | Solved | Normal | Kelsi Crooks | — |  Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 46523593 | BOPIS order cancelled at store | Solved | Normal | Kelsi Crooks | — |  Chaz Renner | returnsshade-match | 4h | ⊘Not fired | — | — | — | May 2, 2026 | - | |
| 56775536 | Influencer code not working | Open | Low | Kelsi Crooks | — | Amely Pacocha | wholesale | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 36434598 | Wholesale order question | Solved | Normal | Kelsi Crooks | — |  Garth Dooley | Chat | shade-match | 1d 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - |
| 77874379 | App crashes at checkout | Solved | Normal | Kelsi Crooks | — |  Mr. Eliza Gerhold IV | Phone | — | 1h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - |
| 14753982 | Discount code not working | Solved | Normal | Kelsi Crooks | — | Mr. Skyla Trantow | fragrance | 3h | ●Responded | 3/5 | — | — | Apr 7, 2026 | - | |
| 53041580 | BOPIS order cancelled at store | Solved | Normal | Kelsi Crooks | — |  Kaela Friesen | loyaltyreturnsshipping | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 71997616 | Allergic reaction concern | Solved | High | Kelsi Crooks | — |  Eula McKenzie | Phone | — | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 60937529 | BOPIS pickup not ready | Solved | Normal | Kelsi Crooks | — |  Vilma Gusikowski | — | 9d 2h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | |
| 88239782 | App crashes at checkout | Solved | Normal | Kelsi Crooks | — | Julie Hodkiewicz | Phone | — | 4h | ⊘Not fired | — | — | — | Mar 6, 2026 | - |
| 25818352 | Missing samples in order | Pending | Low | Kelsi Crooks | — | Amely Pacocha | wholesaleinfluencergift-card | - | —Skipped | — | — | — | Feb 28, 2026 | - | |
| 56309867 | Cancel subscription / Auto-replenish | Solved | Normal | Kelsi Crooks | — |  Katrina Johns | Chat | shade-matchinfluencer | 16h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 78382624 | Klarna / Afterpay split issue | Closed | Normal | Kelsi Crooks | — |  Miss Amber Hintz Sr. | appdamagedinfluencer | 2d 17h | ○Sent, no reply | — | — | — | Jan 25, 2026 | Feb 1, 2026 | |
| 66712361 | Loyalty points not posting | Closed | Urgent | Kelsi Crooks | — | Eula McKenzie | damagedvipapp | 8d 19h | ●Responded | 1/5 | — | — | Jan 15, 2026 | Jan 26, 2026 | |
| 01030257 | Question about product ingredients | Closed | Urgent | Kelsi Crooks | — |  Mr. Cade Senger | Chat | vipdamagedwholesale | 6h | ●Responded | 5/5 | — | — | Jan 9, 2026 | Jan 16, 2026 |
| 97250921 | Loyalty points not posting | Open | Normal | Kelsi Crooks | — | Mr. Cade Senger | Chat | vip | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 60850153 | Order arrived damaged | Closed | Normal | Kelsi Crooks | — | Oscar O'Hara | fragrancegift-card | 18h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 93323855 | Cancel subscription / Auto-replenish | Solved | Normal | Kelsi Crooks | — | Mr. Cade Senger | app | 6h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |
| 43453333 | Where is my order? | Pending | Normal | Kelsi Crooks | — | Mr. Cade Senger | Social | loyaltyfragrance | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 99541666 | Address change after shipping | Closed | High | Kelsi Crooks | — | Chaz Renner | Chat | wholesale | 20h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 19, 2025 |
| 32308793 | BOPIS pickup not ready | Solved | Normal | Kelsi Crooks | — |  Mr. Lonie Hudson | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 25865053 | Birthday gift not received | Solved | Normal | Kelsi Crooks | — | Oscar O'Hara | vipfragrance | 2d 21h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 54558460 | Gift card balance question | Solved | Low | Kelsi Crooks | — | Mr. Skyla Trantow | Chat | — | 20h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 80069446 | Loyalty points not posting | Solved | Normal | Kelsi Crooks | — |  Darryl Jacobi | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 44867745 | Address change after shipping | Closed | High | Kelsi Crooks | — | Katrina Johns | shipping | 3h | ●Responded | 1/5 | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 63582713 | Order arrived damaged | Solved | Low | Kelsi Crooks | — | Katrina Johns | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 12, 2025 | - |
| 64115314 | Where is my order? | Solved | Normal | Kelsi Crooks | — | Mr. Cade Senger | Phone | fragrance | 13h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 94778487 | Gift card balance question | Solved | Normal | Kelsi Crooks | — |  Tommy Kuvalis | — | 16h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 38003603 | Insider tier issue | Solved | Low | Kelsi Crooks | — |  Lily Raynor | — | 7h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |
| 24591145 | Cancel subscription / Auto-replenish | Solved | Low | Kelsi Crooks | — | Lily Raynor | returnsinfluencerfragrance | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 46975693 | Shipping cost question | Closed | Low | Kelsi Crooks | — | Mr. Cade Senger | — | 20h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 10, 2025 | |
| 38783497 | BOPIS pickup not ready | Closed | Low | Kelsi Crooks | — |  Steve O'Conner | Chat | damagedfragrance | 1h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |