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CustomersNorberto Bosco

Norberto Bosco

candace93@yahoo.com
Tickets47Responses16
Showing 1 - 16 of 16
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Nice intro. The routine builder felt rushed.72531287Insider tier issueNorberto BoscoGarth DooleyApr 18, 2026, 4:32 PM
1/5Lost my package, refused to refund or reship. I'm done with this brand.83863622App login problemNorberto BoscoTommy KuvalisApr 10, 2026, 11:43 PM
3/5Better in-store / online inventory sync.25191387Return after 30-day windowNorberto BoscoChaz RennerMar 19, 2026, 6:25 AM
4/5Helpful enough. Took longer than I expected for a simple address change.34802107Cancel order requestNorberto BoscoLeonard Waters-HowellFeb 25, 2026, 3:10 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.36521079BOPIS order cancelled at storeNorberto BoscoKaela FriesenFeb 5, 2026, 1:25 PM
1/5App charged me for an order that never shipped and support won't help.86576012Influencer code not workingNorberto BoscoMiss Amber Hintz Sr.Jan 19, 2026, 1:26 PM
4/5Solved my return, just needed a couple of follow-ups to get there.92540631Refund not receivedNorberto BoscoMiss Amber Hintz Sr.Dec 17, 2025, 5:42 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.19554333Restock alert for backorderNorberto BoscoKatrina JohnsDec 14, 2025, 8:42 AM
4/5Nice intro. The routine builder felt rushed.58759849Shipping cost questionNorberto BoscoMr. Skyla TrantowOct 14, 2025, 6:20 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.20015696App login problemNorberto BoscoGarth DooleyOct 7, 2025, 11:09 PM
5/5Got my missing samples shipped out the same day. Thank you!70959456Store experience feedbackNorberto BoscoOscar O'HaraSep 17, 2025, 1:30 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.92194797Insider tier issueNorberto BoscoJacklyn DareSep 11, 2025, 12:21 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.96214752Gift card balance questionNorberto BoscoLily RaynorAug 26, 2025, 8:54 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.10177984Shipping cost questionNorberto BoscoKatrina JohnsAug 20, 2025, 3:00 PM
4/5Got there in the end. The chat went in circles for a bit.85673243Address change after shippingNorberto BoscoMr. Eliza Gerhold IVJul 2, 2025, 9:43 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.78255684Discount code not workingNorberto BoscoKip Schroeder IVJun 20, 2025, 5:45 PM
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Properties

Customer
Name
Norberto Bosco
Email
candace93@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
1,905
Lifetime spend
697
Last purchase
May 2, 2026
Skin tone
deep
Foundation shade
55N
Skin concerns
acne
Allergies / restrictions
paraben-free, latex-allergy
Favorite brands
Living Proof, Tatcha, Olaplex
YTD spend
1,532
App installed
—
App last opened
May 12, 2026
Email subscribed
—
Marketing segment
high-value
Last purchase amount
240
Total orders
10
Preferred category
haircare
Tickets
Tickets
47
Last seen
May 5, 2026
Responses
Avg rating
4.00